Feature Request: Add option for feedback if user doesn't like the app #5

New Issue

2025-12-30T00:26:38+01:00

adam commented

2025-12-30 00:26:38 +01:00

Originally created by @Jeehut on GitHub (Jan 18, 2015).

Here and here I saw two newer examples of such frameworks like this but they both have a great new addition to the classic approach of just asking users for a rating:

They add the ability to let users who don't like specific parts directly give feedback instead of rate the app. This has to advantages: It helps to get feedback from users to improve the app and leads to less negative ratings.

Could we add such a feature into Armchair as well? I would imagine an option named "enableTwoFactorProcess" and if the user chooses a low rating (or dislikes the app) then Armchair opens a specified email address to send feedback to as a default option. As an addition users might get an option to use their own feedback implementation.

What do you think?

Originally created by @Jeehut on GitHub (Jan 18, 2015). [Here](https://github.com/leonardoobaptistaa/FeedbackMe) and [here](https://github.com/andrei200287/SARate) I saw two newer examples of such frameworks like this but they both have a great new addition to the classic approach of just asking users for a rating: They add the ability to let users who don't like specific parts directly give feedback instead of rate the app. This has to advantages: It helps to get feedback from users to improve the app **and** leads to less negative ratings. Could we add such a feature into Armchair as well? I would imagine an option named "enableTwoFactorProcess" and if the user chooses a low rating (or dislikes the app) then Armchair opens a specified email address to send feedback to as a default option. As an addition users might get an option to use their own feedback implementation. What do you think?

adam added the enhancement label 2025-12-30 00:26:38 +01:00

adam commented

2025-12-30 00:26:38 +01:00

@coneybeare commented on GitHub (Jan 24, 2015):

This was on my to-do list eventually, but I can't say when I will have time to add it.

Bulletpoints

All strings need to be configurable, similar to the existing rating.
All default strings need to be translated into the existing localizations
Should be opt-in for backwards compatibility
Should include closures for the actions
Should not have stars, but more of a "Are you happy with the app?" feel.

Are you happy with APP_NAME?

Yes -> Existing rating prompt
No -> New contact prompt

Sorry to hear that. Would you like to talk to our team about it?

Email Us -> Open default email or closure action
No, Thanks -> Cancel

I would entertain pull-requests on this.

@coneybeare commented on GitHub (Jan 24, 2015): This was on my to-do list eventually, but I can't say when I will have time to add it. Bulletpoints - All strings need to be configurable, similar to the existing rating. - All default strings need to be translated into the existing localizations - Should be opt-in for backwards compatibility - Should include closures for the actions - Should not have stars, but more of a "Are you happy with the app?" feel. Are you happy with APP_NAME? - Yes -> Existing rating prompt - No -> New contact prompt Sorry to hear that. Would you like to talk to our team about it? - Email Us -> Open default email or closure action - No, Thanks -> Cancel I would entertain pull-requests on this.

adam commented

2025-12-30 00:26:39 +01:00