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Search broken (for devices)... 'NoneType' object has no attribute '_base_manager' #9656
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opened 2025-12-29 21:20:29 +01:00 by adam
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topic: GraphQL
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Reference: starred/netbox#9656
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Originally created by @Azmodeszer on GitHub (May 11, 2024).
Deployment Type
Self-hosted
NetBox Version
v4.0.1
Python Version
3.10
Steps to Reproduce
Expected Behavior
Well, you know...
Observed Behavior
Seems to only apply if the matching results contain objects of type device.
@PaulR282 commented on GitHub (May 13, 2024):
Having the same issue, but only certain searches throw this exception, it works most of the time for me.
@jeffgdotorg commented on GitHub (May 13, 2024):
I've been unable to reproduce this problem on a fresh 4.0.1 installation with a bare minimum object population consisting of:
I tried several different searches which either do or do not match the solitary device, including some that match the device type and the device.
If you're able to find a full stack trace in the logs, it might provide hints about which kinds of objects are implicated. One way or another, we need to be able to reproduce the problem on a clean system before we can confirm a bug.
@PaulR282 commented on GitHub (May 13, 2024):
@Azmodeszer commented on GitHub (May 13, 2024):
It's indeed not a fresh install but a system upgraded from the last v3 release. I've seen this bug on two such systems now.
@jeremystretch commented on GitHub (May 13, 2024):
This issue can occur because NetBox is matching on one or more cached search results that reference a type of object which no longer exists (e.g. because a plugin was removed). If you've removed a plugin (likely due to incompatibility with v4.0), be sure to clear the global search index to remove any stale entries.
@PaulR282 commented on GitHub (May 13, 2024):
That worked for me. Thanks
@Azmodeszer commented on GitHub (May 13, 2024):
No such luck for me. When I try to run the reindex command in the venv, I get:
@PaulR282 commented on GitHub (May 13, 2024):
@Azmodeszer You need to disable the topology views plugin because it is currently not compatible with v4.0
@Azmodeszer commented on GitHub (May 13, 2024):
Oh ffs, I'm an idiot... Thanks, done and fixed now.
@bitcollector1 commented on GitHub (May 16, 2024):
I'm seeing this issue when I click on a user in NetBox.....not all users....just one
The re-index did not help with this issue that I stumbled across.
@bitcollector1 commented on GitHub (May 16, 2024):
I also tried the following that had helped in the past with a similar issue but no luck this time :(
https://github.com/netbox-community/netbox/issues/13507
@Kani999 commented on GitHub (May 29, 2024):
I've got same problem as @bitcollector1
When I click on certain User, it shows this error.
@Kani999 commented on GitHub (May 29, 2024):
@bitcollector1 I found the bug and have reported it in a new issue: #16335
@Kani999 commented on GitHub (May 29, 2024):
Okay, so It's not a core NetBox problem. It's a problem with NetBox Topology Views plugin.
IndividualOption model is defined in the plugin.
Workaround:
After deleting the changes everything works just fine.
I suppose that Plugin Removal would work too, but I did not try it out.