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Reverse for 'clearcache_admin' not found #9586
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opened 2025-12-29 21:19:19 +01:00 by adam
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complexity: low
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severity: medium
status: accepted
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status: duplicate
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topic: GraphQL
topic: Internationalization
topic: OpenAPI
topic: UI/UX
topic: cabling
topic: event rules
topic: htmx navigation
topic: industrialization
topic: migrations
topic: plugins
topic: scripts
topic: templating
topic: testing
type: bug
type: deprecation
type: documentation
type: feature
type: housekeeping
type: translation
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Reference: starred/netbox#9586
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Originally created by @gfvh on GitHub (May 6, 2024).
Deployment Type
Self-hosted
NetBox Version
v3.7.1
Python Version
3.11
Steps to Reproduce
netbox admin url netbox.somedomain.com/admin gives this error:
Reverse for 'clearcache_admin' not found. 'clearcache_admin' is not a valid view function or pattern name.
Python version: 3.11.2
NetBox version: 3.7.1
Plugins:
netbox_attachments: 4.0.2
netbox_ipcalculator: 1.1
netbox_proxbox: 0.0.5
netbox_qrcode: 0.0.11
netbox_topology_views: 3.9.0
netbox_admin.log
Expected Behavior
admin web gui to open properly?
Observed Behavior
Reverse for 'clearcache_admin' not found. 'clearcache_admin' is not a valid view function or pattern name.
@arthanson commented on GitHub (May 6, 2024):
Thank you for opening a bug report. I was unable to reproduce the reported behavior on NetBox v3.7.8. Please re-confirm the reported behavior on the current stable release and adjust your post above as necessary. Remember to provide detailed steps that someone else can follow using a clean installation of NetBox to reproduce the issue. Remember to include the steps taken to create any initial objects or other data.
I think this might possibly be related to one of the plugins you have installed, can you please comment out the plugins in configuration.py and see if that works. If so you can add them back one at a time to see which is causing the issue.
@jeremystretch commented on GitHub (May 6, 2024):
FYI
clearcache_adminappears to reference something in one of your plugins or an external dependency. It is not part of the code NetBox code base.@gfvh commented on GitHub (May 6, 2024):
I found out that this is caused by django-clearcache package. I installed it with pip3 install django-clearcache to clear cache. Right now i did uninstall: pip uninstall django-clearcache. Issue is fixed. Admin url opens
@arthanson commented on GitHub (May 6, 2024):
closing