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installation mistake #9351

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opened 2025-12-29 20:48:54 +01:00 by adam · 2 comments
adam commented 2025-12-29 20:48:54 +01:00
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Originally created by @Rizwana-ky on GitHub (Mar 14, 2024).

Deployment Type

Self-hosted

NetBox Version

v3.74

Python Version

3.10

Steps to Reproduce

whenever i am running this command sudo /opt/netbox/upgrade.sh i am getting the same error output

Expected Behavior

as it should run smoothly like the documentation says , what i am getting is the below output

Observed Behavior

× Getting requirements to build wheel did not run successfully.
│ exit code: 1
╰─> [48 lines of output]
running egg_info
writing lib3/PyYAML.egg-info/PKG-INFO
writing dependency_links to lib3/PyYAML.egg-info/dependency_links.txt
writing top-level names to lib3/PyYAML.egg-info/top_level.txt
Traceback (most recent call last):
File "/opt/netbox-3.0.0/venv/lib/python3.10/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 353, in
main()
File "/opt/netbox-3.0.0/venv/lib/python3.10/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 335, in main
json_out['return_val'] = hook(**hook_input['kwargs'])
File "/opt/netbox-3.0.0/venv/lib/python3.10/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 118, in get_requires_for_build_wheel
return hook(config_settings)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/build_meta.py", line 325, in get_requires_for_build_wheel
return self._get_build_requires(config_settings, requirements=['wheel'])
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/build_meta.py", line 295, in _get_build_requires
self.run_setup()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/build_meta.py", line 311, in run_setup
exec(code, locals())
File "", line 271, in
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/init.py", line 104, in setup
return distutils.core.setup(**attrs)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/core.py", line 185, in setup
return run_commands(dist)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/core.py", line 201, in run_commands
dist.run_commands()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/dist.py", line 969, in run_commands
self.run_command(cmd)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/dist.py", line 967, in run_command
super().run_command(command)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/dist.py", line 988, in run_command
cmd_obj.run()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 321, in run
self.find_sources()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 329, in find_sources
mm.run()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 550, in run
self.add_defaults()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 588, in add_defaults
sdist.add_defaults(self)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/sdist.py", line 102, in add_defaults
super().add_defaults()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/command/sdist.py", line 251, in add_defaults
self._add_defaults_ext()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/command/sdist.py", line 336, in _add_defaults_ext
self.filelist.extend(build_ext.get_source_files())
File "", line 201, in get_source_files
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/cmd.py", line 107, in getattr
raise AttributeError(attr)
AttributeError: cython_sources
[end of output]

note: This error originates from a subprocess, and is likely not a problem with pip.
error: subprocess-exited-with-error

× Getting requirements to build wheel did not run successfully.
│ exit code: 1
╰─> See above for output.

Originally created by @Rizwana-ky on GitHub (Mar 14, 2024). ### Deployment Type Self-hosted ### NetBox Version v3.74 ### Python Version 3.10 ### Steps to Reproduce whenever i am running this command sudo /opt/netbox/upgrade.sh i am getting the same error output ### Expected Behavior as it should run smoothly like the documentation says , what i am getting is the below output ### Observed Behavior × Getting requirements to build wheel did not run successfully. │ exit code: 1 ╰─> [48 lines of output] running egg_info writing lib3/PyYAML.egg-info/PKG-INFO writing dependency_links to lib3/PyYAML.egg-info/dependency_links.txt writing top-level names to lib3/PyYAML.egg-info/top_level.txt Traceback (most recent call last): File "/opt/netbox-3.0.0/venv/lib/python3.10/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 353, in <module> main() File "/opt/netbox-3.0.0/venv/lib/python3.10/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 335, in main json_out['return_val'] = hook(**hook_input['kwargs']) File "/opt/netbox-3.0.0/venv/lib/python3.10/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 118, in get_requires_for_build_wheel return hook(config_settings) File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/build_meta.py", line 325, in get_requires_for_build_wheel return self._get_build_requires(config_settings, requirements=['wheel']) File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/build_meta.py", line 295, in _get_build_requires self.run_setup() File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/build_meta.py", line 311, in run_setup exec(code, locals()) File "<string>", line 271, in <module> File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/__init__.py", line 104, in setup return distutils.core.setup(**attrs) File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/core.py", line 185, in setup return run_commands(dist) File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/core.py", line 201, in run_commands dist.run_commands() File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/dist.py", line 969, in run_commands self.run_command(cmd) File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/dist.py", line 967, in run_command super().run_command(command) File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/dist.py", line 988, in run_command cmd_obj.run() File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 321, in run self.find_sources() File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 329, in find_sources mm.run() File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 550, in run self.add_defaults() File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 588, in add_defaults sdist.add_defaults(self) File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/sdist.py", line 102, in add_defaults super().add_defaults() File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/command/sdist.py", line 251, in add_defaults self._add_defaults_ext() File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/command/sdist.py", line 336, in _add_defaults_ext self.filelist.extend(build_ext.get_source_files()) File "<string>", line 201, in get_source_files File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/cmd.py", line 107, in __getattr__ raise AttributeError(attr) AttributeError: cython_sources [end of output] note: This error originates from a subprocess, and is likely not a problem with pip. error: subprocess-exited-with-error × Getting requirements to build wheel did not run successfully. │ exit code: 1 ╰─> See above for output.
adam closed this issue 2025-12-29 20:48:54 +01:00
adam commented 2025-12-29 20:48:54 +01:00
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@ziggekatten commented on GitHub (Mar 14, 2024):

Look at the error, and you se path: /opt/netbox-3.0.0

Are you sure you are in the correct directory when running the script?

Or are your symbolic link not pointing to the new installation?

You should be in /opt/netbox-3.7.4, or ensure your links point there.

@ziggekatten commented on GitHub (Mar 14, 2024): Look at the error, and you se path: /opt/netbox-3.0.0 Are you sure you are in the correct directory when running the script? Or are your symbolic link not pointing to the new installation? You should be in /opt/netbox-3.7.4, or ensure your links point there.
adam commented 2025-12-29 20:48:55 +01:00
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@Rizwana-ky commented on GitHub (Mar 15, 2024):

Look at the error, and you se path: /opt/netbox-3.0.0

Are you sure you are in the correct directory when running the script?

Or are your symbolic link not pointing to the new installation?

You should be in /opt/netbox-3.7.4, or ensure your links point there.

i have been following the installation document only there wasnt anythingi changed from my side , i dont know why that pointing to the wrong path !!

@Rizwana-ky commented on GitHub (Mar 15, 2024): > Look at the error, and you se path: /opt/netbox-3.0.0 > > Are you sure you are in the correct directory when running the script? > > Or are your symbolic link not pointing to the new installation? > > You should be in /opt/netbox-3.7.4, or ensure your links point there. i have been following the installation document only there wasnt anythingi changed from my side , i dont know why that pointing to the wrong path !!
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