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Cable Trace and Rack not display SVG image. #9252

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opened 2025-12-29 20:47:29 +01:00 by adam · 1 comment
adam commented 2025-12-29 20:47:29 +01:00
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Originally created by @chrisho95 on GitHub (Feb 15, 2024).

Deployment Type

Self-hosted

NetBox Version

v3.7.2

Python Version

3.11

Steps to Reproduce

  1. Click on "RACKS -> Elevations"

  2. See BAIE and SVG.

  3. Image SVG is not displayed.

or

  1. Click on a "DEVICE COMPONENTS -> Interfaces"

  2. Choose one "Name" who enabled and click

  3. On the page, click on button "Trace" in "Connection -> Cable"

  4. Image SVG is not displayed.

Expected Behavior

I was expecting to see the image SVG.

image

image

Observed Behavior

When from the interface page of a device I click on the "Trace" button, I don't see the "live" SVG image representing the connections between the 2 devices and ports.

Same with the “Racks Eleveations” page.

However, I can still download the SVGs.

Originally created by @chrisho95 on GitHub (Feb 15, 2024). ### Deployment Type Self-hosted ### NetBox Version v3.7.2 ### Python Version 3.11 ### Steps to Reproduce 1. Click on "RACKS -> Elevations" 2. See BAIE and SVG. 3. Image SVG is not displayed. or 1. Click on a "DEVICE COMPONENTS -> Interfaces" 2. Choose one "Name" who enabled and click 3. On the page, click on button "Trace" in "Connection -> Cable" 4. Image SVG is not displayed. ### Expected Behavior I was expecting to see the image SVG. ![image](https://github.com/netbox-community/netbox/assets/82440344/4c1ef615-643a-4c00-a5cd-8a08621370ce) ![image](https://github.com/netbox-community/netbox/assets/82440344/5e4beac9-1d25-498b-b86c-ebdb1eeabbd4) ### Observed Behavior When from the interface page of a device I click on the "Trace" button, I don't see the "live" SVG image representing the connections between the 2 devices and ports. Same with the “Racks Eleveations” page. However, I can still download the SVGs.
adam closed this issue 2025-12-29 20:47:29 +01:00
adam commented 2025-12-29 20:47:30 +01:00
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@jeremystretch commented on GitHub (Feb 15, 2024):

Please see this page in our wiki for tips on fixing your web server configuration to enable embedded SVG images.

@jeremystretch commented on GitHub (Feb 15, 2024): Please see [this page](https://github.com/netbox-community/netbox/wiki/Common-Issues#rack-elevations-do-not-display-v27) in our wiki for tips on fixing your web server configuration to enable embedded SVG images.
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Reference: starred/netbox#9252
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