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Reverse for 'platform-trace' not found. 'platform-trace' is not a valid view function or pattern name. #8695

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opened 2025-12-29 20:40:03 +01:00 by adam · 2 comments
adam commented 2025-12-29 20:40:03 +01:00
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Originally created by @davekempe on GitHub (Sep 29, 2023).

NetBox version

v3.6.3

Python version

3.11

Steps to Reproduce

I built a fresh 3.6.3 from scratch for a demo I'm working on. I loaded the demo data from the netbox data site and get this error when clicking on cable trace:

Device -> Interface -> trace

<class 'django.urls.exceptions.NoReverseMatch'>

Reverse for 'platform-trace' not found. 'platform-trace' is not a valid view function or pattern name.

Python version: 3.11.2
NetBox version: 3.6.3
Plugins: None installed

https://mydemo-netbox/dcim/interfaces/1/trace/ throws this error.

https://demo.netbox.dev/dcim/interfaces/2/trace/ seems to work OK

Expected Behavior

It displays the cable trace.

Observed Behavior

<class 'django.urls.exceptions.NoReverseMatch'>

Reverse for 'platform-trace' not found. 'platform-trace' is not a valid view function or pattern name.

Python version: 3.11.2
NetBox version: 3.6.3
Plugins: None installed

I have re-run upgrade.sh and it completed OK.
I loaded the data by doing this:

./manage.py loaddata -v 3 --traceback /srv/netbox/netbox-demo-v3.6.json
Loading '/srv/netbox/netbox-demo-v3.6' fixtures...
Checking '/srv/netbox' for fixtures...
Installing json fixture 'netbox-demo-v3.6' from '/srv/netbox'.
Processed 6915 object(s).
Resetting sequences
Installed 6915 object(s) from 1 fixture(s)

I also get this error sometimes:

<class 'IndexError'>

list index out of range

Python version: 3.11.2
NetBox version: 3.6.3
Plugins: None installed

upgrade.sh.output.txt

Originally created by @davekempe on GitHub (Sep 29, 2023). ### NetBox version v3.6.3 ### Python version 3.11 ### Steps to Reproduce I built a fresh 3.6.3 from scratch for a demo I'm working on. I loaded the demo data from the netbox data site and get this error when clicking on cable trace: Device -> Interface -> trace ``` <class 'django.urls.exceptions.NoReverseMatch'> Reverse for 'platform-trace' not found. 'platform-trace' is not a valid view function or pattern name. Python version: 3.11.2 NetBox version: 3.6.3 Plugins: None installed ``` https://mydemo-netbox/dcim/interfaces/1/trace/ throws this error. https://demo.netbox.dev/dcim/interfaces/2/trace/ seems to work OK ### Expected Behavior It displays the cable trace. ### Observed Behavior ``` <class 'django.urls.exceptions.NoReverseMatch'> Reverse for 'platform-trace' not found. 'platform-trace' is not a valid view function or pattern name. Python version: 3.11.2 NetBox version: 3.6.3 Plugins: None installed ``` I have re-run upgrade.sh and it completed OK. I loaded the data by doing this: ``` ./manage.py loaddata -v 3 --traceback /srv/netbox/netbox-demo-v3.6.json Loading '/srv/netbox/netbox-demo-v3.6' fixtures... Checking '/srv/netbox' for fixtures... Installing json fixture 'netbox-demo-v3.6' from '/srv/netbox'. Processed 6915 object(s). Resetting sequences Installed 6915 object(s) from 1 fixture(s) ``` I also get this error sometimes: ``` <class 'IndexError'> list index out of range Python version: 3.11.2 NetBox version: 3.6.3 Plugins: None installed ``` [upgrade.sh.output.txt](https://github.com/netbox-community/netbox/files/12754458/upgrade.sh.output.txt)
adam added the type: bug label 2025-12-29 20:40:03 +01:00
adam closed this issue 2025-12-29 20:40:03 +01:00
adam commented 2025-12-29 20:40:03 +01:00
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@arthanson commented on GitHub (Oct 2, 2023):

Was able to reproduce. This looks like an issue with the demo data, if you run the management command 'trace_paths --force" it works okay afterwards.

@arthanson commented on GitHub (Oct 2, 2023): Was able to reproduce. This looks like an issue with the demo data, if you run the management command 'trace_paths --force" it works okay afterwards.
adam commented 2025-12-29 20:40:04 +01:00
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@jeremystretch commented on GitHub (Oct 2, 2023):

Good catch @arthanson! I've added a warning to the netbox-demo-data README noting this. Hopefully we can move the demo data from JSON to raw SQL dumps in the near future, which will sidestep this issue entirely.

Closing this out as no action is needed within NetBox itself.

@jeremystretch commented on GitHub (Oct 2, 2023): Good catch @arthanson! I've added a warning to the [netbox-demo-data](https://github.com/netbox-community/netbox-demo-data) README noting this. Hopefully we can move the demo data from JSON to raw SQL dumps in the near future, which will sidestep this issue entirely. Closing this out as no action is needed within NetBox itself.
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Reference: starred/netbox#8695
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