Problem on new and old users after migrating Netbox to v3.6.0 #8560

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opened 2025-12-29 20:38:13 +01:00 by adam · 3 comments
Owner

Originally created by @agusadjadj on GitHub (Sep 1, 2023).

NetBox version

v3.6.0

Python version

3.11

Steps to Reproduce

On old users (Migrated):

  1. Go to Users
  2. Click on username
  3. Error raise

On new user:

  1. Add a new user with common data
  2. After click create, error raise

Expected Behavior

On click user, have to see the user parameters. If i check the user, and click edit user, have the permission to see the user, but in a window before for "Bulk" and not the edit page instead.

Observed Behavior

A Server Error Raised
Captura desde 2023-09-01 12-09-49

Originally created by @agusadjadj on GitHub (Sep 1, 2023). ### NetBox version v3.6.0 ### Python version 3.11 ### Steps to Reproduce On old users (Migrated): 1. Go to Users 2. Click on username 3. Error raise On new user: 1. Add a new user with common data 2. After click create, error raise ### Expected Behavior On click user, have to see the user parameters. If i check the user, and click edit user, have the permission to see the user, but in a window before for "Bulk" and not the edit page instead. ### Observed Behavior A Server Error Raised ![Captura desde 2023-09-01 12-09-49](https://github.com/netbox-community/netbox/assets/32807381/8708d02d-c699-403e-a736-08142ea53252)
adam added the type: bugstatus: revisions needed labels 2025-12-29 20:38:13 +01:00
adam closed this issue 2025-12-29 20:38:13 +01:00
Author
Owner

@jeremystretch commented on GitHub (Sep 1, 2023):

Thank you for opening a bug report. I was unable to reproduce the reported behavior on NetBox v3.6.0. Please re-confirm the reported behavior on the current stable release and adjust your post above as necessary. Remember to provide detailed steps that someone else can follow using a clean installation of NetBox to reproduce the issue. Remember to include the steps taken to create any initial objects or other data.

You might also consider disabling your installed plugins as one of them may be the culprit.

@jeremystretch commented on GitHub (Sep 1, 2023): Thank you for opening a bug report. I was unable to reproduce the reported behavior on NetBox v3.6.0. Please re-confirm the reported behavior on the current stable release and adjust your post above as necessary. Remember to provide detailed steps that someone else can follow using a clean installation of NetBox to reproduce the issue. Remember to include the steps taken to create any initial objects or other data. You might also consider disabling your installed plugins as one of them may be the culprit.
Author
Owner

@agusadjadj commented on GitHub (Sep 4, 2023):

Thanks for the quick reply. I was doing tests, I disabled the plugins and the error persists (I leave a screenshot on the error without plugins activated).

I add a little information:

  • Before v3.6, I was running v3.5.8
  • I use about 4/5 scripts, perhaps the one that has the most inference with the users, is netbox_secrets.
  • I tried to create users again, in the new Admin panel, and after creating, the error is the one shown in the screenshot.
    Captura desde 2023-09-04 09-54-14

Certainly, I have the users entering without any problem, but to edit the permissions, I have to do several intermediate steps:

  • Select the user, with the check box.
  • Select edit user.
  • An "Editing 1 Selected user" window opens and I must click on the pencil, not on the user's name, since the error jumps when clicking on the user.
  • After selecting the pencil, I can edit the user.

I hope I was clear.
Otherwise, I try a fresh installation (I would like to avoid such an installation, since I think it is not a critical error to do it, but I can consider it by talking with my work team)
Greetings !

@agusadjadj commented on GitHub (Sep 4, 2023): Thanks for the quick reply. I was doing tests, I disabled the plugins and the error persists (I leave a screenshot on the error without plugins activated). I add a little information: - Before v3.6, I was running v3.5.8 - I use about 4/5 scripts, perhaps the one that has the most inference with the users, is netbox_secrets. - I tried to create users again, in the new Admin panel, and after creating, the error is the one shown in the screenshot. ![Captura desde 2023-09-04 09-54-14](https://github.com/netbox-community/netbox/assets/32807381/cb1f12c5-3dd3-405e-b974-0da50960404a) Certainly, I have the users entering without any problem, but to edit the permissions, I have to do several intermediate steps: - Select the user, with the check box. - Select edit user. - An "Editing 1 Selected user" window opens and I must click on the pencil, not on the user's name, since the error jumps when clicking on the user. - After selecting the pencil, I can edit the user. I hope I was clear. Otherwise, I try a fresh installation (I would like to avoid such an installation, since I think it is not a critical error to do it, but I can consider it by talking with my work team) Greetings !
Author
Owner

@agusadjadj commented on GitHub (Sep 8, 2023):

Update: With the current build (v3.6.1) seems the error dissapears, without plugins and with them.

It seems that report #13622 had some inference (it's my theory).
I close the report, thank you!

@agusadjadj commented on GitHub (Sep 8, 2023): Update: With the current build (v3.6.1) seems the error dissapears, without plugins and with them. It seems that report #13622 had some inference (it's my theory). I close the report, thank you!
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Reference: starred/netbox#8560