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GraphiQL interface doesn't load #8137

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opened 2025-12-29 20:32:57 +01:00 by adam · 8 comments
adam commented 2025-12-29 20:32:57 +01:00
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Originally created by @neuro42 on GitHub (May 30, 2023).

Originally assigned to: @arthanson on GitHub.

NetBox version

3.5.2

Python version

3.9

Steps to Reproduce

  1. Click on the GraphQL API link at the bottom of the page

Expected Behavior

GraphiQL interface to open in a new tab

Observed Behavior

Blank tab opens with:
Uncaught TypeError: graphqlWs is undefined
https://netbox/static/graphene_django/graphiql.js:76
https://netbox/static/graphene_django/graphiql.js:121

Originally created by @neuro42 on GitHub (May 30, 2023). Originally assigned to: @arthanson on GitHub. ### NetBox version 3.5.2 ### Python version 3.9 ### Steps to Reproduce 1. Click on the GraphQL API link at the bottom of the page ### Expected Behavior GraphiQL interface to open in a new tab ### Observed Behavior Blank tab opens with: Uncaught TypeError: graphqlWs is undefined <anonymous> https://netbox/static/graphene_django/graphiql.js:76 <anonymous> https://netbox/static/graphene_django/graphiql.js:121
adam added the type: bugstatus: accepted labels 2025-12-29 20:32:57 +01:00
adam closed this issue 2025-12-29 20:32:57 +01:00
adam commented 2025-12-29 20:32:58 +01:00
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@arthanson commented on GitHub (May 31, 2023):

@jeremystretch were you able to reproduce this? I tried on local copy, rebuilt frontend, still works fine.

@arthanson commented on GitHub (May 31, 2023): @jeremystretch were you able to reproduce this? I tried on local copy, rebuilt frontend, still works fine.
adam commented 2025-12-29 20:32:58 +01:00
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@stavr666 commented on GitHub (May 31, 2023):

Works in my 3.5.1

Not works in Demo

@stavr666 commented on GitHub (May 31, 2023): Works in my 3.5.1 Not works in Demo
adam commented 2025-12-29 20:32:59 +01:00
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@stuntguy3000 commented on GitHub (May 31, 2023):

Can you guys provide more information about your installations - I can't replicate either.

Are they brand new? Have you done migrations? How about Collecting Static Files?

@stuntguy3000 commented on GitHub (May 31, 2023): Can you guys provide more information about your installations - I can't replicate either. Are they brand new? Have you done migrations? How about [Collecting Static Files](https://docs.netbox.dev/en/stable/plugins/#collect-static-files)?
adam commented 2025-12-29 20:32:59 +01:00
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@GCHQDeveloper926 commented on GitHub (May 31, 2023):

@stuntguy3000 This is happening for me on the live demo API - https://demo.netbox.dev/graphql/

@GCHQDeveloper926 commented on GitHub (May 31, 2023): @stuntguy3000 This is happening for me on the live demo API - https://demo.netbox.dev/graphql/
adam commented 2025-12-29 20:32:59 +01:00
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@neuro42 commented on GitHub (May 31, 2023):

This is not a new installation; it's been upgraded since the 2.x days. The venv gets rebuilt for each release, making use of the upgrade.sh script. Here's a pip list of what's installed in the venv:

Package                       Version
----------------------------- --------
aiodns                        3.0.0
aniso8601                     9.0.1
asgiref                       3.7.0
async-timeout                 4.0.2
attrs                         23.1.0
bcrypt                        4.0.1
bleach                        6.0.0
boto3                         1.26.138
botocore                      1.29.138
certifi                       2023.5.7
cffi                          1.15.1
charset-normalizer            3.1.0
click                         8.1.3
colorama                      0.4.6
cryptography                  40.0.2
decorator                     5.1.1
defusedxml                    0.7.1
Django                        4.1.9
django-auth-ldap              4.3.0
django-cors-headers           4.0.0
django-debug-toolbar          4.1.0
django-filter                 23.2
django-graphiql-debug-toolbar 0.2.0
django-gssapi                 1.0
django-js-asset               2.0.0
django-mptt                   0.14.0
django-pglocks                1.0.4
django-prometheus             2.3.1
django-redis                  5.2.0
django-rich                   1.5.0
django-rq                     2.8.1
django-tables2                2.5.3
django-taggit                 4.0.0
django-timezone-field         5.0
djangorestframework           3.14.0
drf-spectacular               0.26.2
drf-spectacular-sidecar       2023.5.1
dulwich                       0.21.5
ecdsa                         0.18.0
feedparser                    6.0.10
future                        0.18.3
ghp-import                    2.1.0
graphene                      3.2.2
graphene-django               3.0.2
graphql-core                  3.2.3
graphql-relay                 3.2.0
gssapi                        1.8.2
gunicorn                      20.1.0
idna                          3.4
importlib-metadata            6.6.0
inflection                    0.5.1
Jinja2                        3.1.2
jmespath                      1.0.1
jsonschema                    4.17.3
junos-eznc                    2.6.7
lxml                          4.9.2
Markdown                      3.3.7
markdown-it-py                2.2.0
MarkupSafe                    2.1.2
mdurl                         0.1.2
mergedeep                     1.3.4
mkdocs                        1.4.3
mkdocs-autorefs               0.4.1
mkdocs-material               9.1.14
mkdocs-material-extensions    1.1.1
mkdocstrings                  0.21.2
mkdocstrings-python-legacy    0.2.3
napalm                        4.1.0
napalm-procurve               0.6.0
ncclient                      0.6.13
netaddr                       0.8.0
netbox-plugin-prometheus-sd   0.6.0rc1
netmiko                       4.2.0
netutils                      1.4.1
ntc-templates                 3.3.0
oauthlib                      3.2.2
packaging                     23.1
paramiko                      3.1.0
Pillow                        9.5.0
pip                           23.1.2
pkg-resources                 0.0.0
prometheus-client             0.16.0
promise                       2.3
psycopg2-binary               2.9.6
pyasn1                        0.5.0
pyasn1-modules                0.3.0
pycares                       4.3.0
pycparser                     2.21
pyeapi                        0.8.4
Pygments                      2.15.1
PyJWT                         2.7.0
pymdown-extensions            10.0.1
pymssql                       2.2.7
PyMySQL                       0.9.3
PyNaCl                        1.5.0
pynetbox                      7.0.1
pyparsing                     3.0.9
pyrsistent                    0.19.3
pyserial                      3.5
python-dateutil               2.8.2
python-jose                   3.3.0
python-ldap                   3.4.3
python-slugify                8.0.1
python3-openid                3.2.0
pytkdocs                      0.16.1
pytz                          2023.3
pyvmomi                       8.0.1.0
PyYAML                        6.0
pyyaml-env-tag                0.1
redis                         4.5.5
regex                         2023.5.5
requests                      2.31.0
requests-oauthlib             1.3.1
rich                          13.3.5
rq                            1.14.1
rsa                           4.9
s3transfer                    0.6.1
scp                           0.14.5
sentry-sdk                    1.23.1
setuptools                    44.1.1
sgmllib3k                     1.0.0
six                           1.16.0
social-auth-app-django        5.2.0
social-auth-core              4.4.2
sqlparse                      0.4.4
svgwrite                      1.4.3
tablib                        3.4.0
text-unidecode                1.3
textfsm                       1.1.3
transitions                   0.9.0
ttp                           0.9.4
ttp-templates                 0.3.5
typing-extensions             4.6.0
tzdata                        2023.3
uritemplate                   4.1.1
urllib3                       1.26.16
watchdog                      3.0.0
webencodings                  0.5.1
wheel                         0.40.0
yamlordereddictloader         0.4.0
zipp                          3.15.0
@neuro42 commented on GitHub (May 31, 2023): This is not a new installation; it's been upgraded since the 2.x days. The venv gets rebuilt for each release, making use of the upgrade.sh script. Here's a pip list of what's installed in the venv: ``` Package Version ----------------------------- -------- aiodns 3.0.0 aniso8601 9.0.1 asgiref 3.7.0 async-timeout 4.0.2 attrs 23.1.0 bcrypt 4.0.1 bleach 6.0.0 boto3 1.26.138 botocore 1.29.138 certifi 2023.5.7 cffi 1.15.1 charset-normalizer 3.1.0 click 8.1.3 colorama 0.4.6 cryptography 40.0.2 decorator 5.1.1 defusedxml 0.7.1 Django 4.1.9 django-auth-ldap 4.3.0 django-cors-headers 4.0.0 django-debug-toolbar 4.1.0 django-filter 23.2 django-graphiql-debug-toolbar 0.2.0 django-gssapi 1.0 django-js-asset 2.0.0 django-mptt 0.14.0 django-pglocks 1.0.4 django-prometheus 2.3.1 django-redis 5.2.0 django-rich 1.5.0 django-rq 2.8.1 django-tables2 2.5.3 django-taggit 4.0.0 django-timezone-field 5.0 djangorestframework 3.14.0 drf-spectacular 0.26.2 drf-spectacular-sidecar 2023.5.1 dulwich 0.21.5 ecdsa 0.18.0 feedparser 6.0.10 future 0.18.3 ghp-import 2.1.0 graphene 3.2.2 graphene-django 3.0.2 graphql-core 3.2.3 graphql-relay 3.2.0 gssapi 1.8.2 gunicorn 20.1.0 idna 3.4 importlib-metadata 6.6.0 inflection 0.5.1 Jinja2 3.1.2 jmespath 1.0.1 jsonschema 4.17.3 junos-eznc 2.6.7 lxml 4.9.2 Markdown 3.3.7 markdown-it-py 2.2.0 MarkupSafe 2.1.2 mdurl 0.1.2 mergedeep 1.3.4 mkdocs 1.4.3 mkdocs-autorefs 0.4.1 mkdocs-material 9.1.14 mkdocs-material-extensions 1.1.1 mkdocstrings 0.21.2 mkdocstrings-python-legacy 0.2.3 napalm 4.1.0 napalm-procurve 0.6.0 ncclient 0.6.13 netaddr 0.8.0 netbox-plugin-prometheus-sd 0.6.0rc1 netmiko 4.2.0 netutils 1.4.1 ntc-templates 3.3.0 oauthlib 3.2.2 packaging 23.1 paramiko 3.1.0 Pillow 9.5.0 pip 23.1.2 pkg-resources 0.0.0 prometheus-client 0.16.0 promise 2.3 psycopg2-binary 2.9.6 pyasn1 0.5.0 pyasn1-modules 0.3.0 pycares 4.3.0 pycparser 2.21 pyeapi 0.8.4 Pygments 2.15.1 PyJWT 2.7.0 pymdown-extensions 10.0.1 pymssql 2.2.7 PyMySQL 0.9.3 PyNaCl 1.5.0 pynetbox 7.0.1 pyparsing 3.0.9 pyrsistent 0.19.3 pyserial 3.5 python-dateutil 2.8.2 python-jose 3.3.0 python-ldap 3.4.3 python-slugify 8.0.1 python3-openid 3.2.0 pytkdocs 0.16.1 pytz 2023.3 pyvmomi 8.0.1.0 PyYAML 6.0 pyyaml-env-tag 0.1 redis 4.5.5 regex 2023.5.5 requests 2.31.0 requests-oauthlib 1.3.1 rich 13.3.5 rq 1.14.1 rsa 4.9 s3transfer 0.6.1 scp 0.14.5 sentry-sdk 1.23.1 setuptools 44.1.1 sgmllib3k 1.0.0 six 1.16.0 social-auth-app-django 5.2.0 social-auth-core 4.4.2 sqlparse 0.4.4 svgwrite 1.4.3 tablib 3.4.0 text-unidecode 1.3 textfsm 1.1.3 transitions 0.9.0 ttp 0.9.4 ttp-templates 0.3.5 typing-extensions 4.6.0 tzdata 2023.3 uritemplate 4.1.1 urllib3 1.26.16 watchdog 3.0.0 webencodings 0.5.1 wheel 0.40.0 yamlordereddictloader 0.4.0 zipp 3.15.0 ```
adam commented 2025-12-29 20:32:59 +01:00
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@GCHQDeveloper926 commented on GitHub (May 31, 2023):

I'm currently looking at this as I wanted to fix something else with the GQL API - would be up for collaborating with someone to fix this current bug so I can open a PR and go through that process! Thanks.

@GCHQDeveloper926 commented on GitHub (May 31, 2023): I'm currently looking at this as I wanted to fix something else with the GQL API - would be up for collaborating with someone to fix this current bug so I can open a PR and go through that process! Thanks.
adam commented 2025-12-29 20:33:00 +01:00
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@kkthxbye-code commented on GitHub (May 31, 2023):

The following release broke it: https://github.com/graphql-python/graphene-django/releases/tag/v3.0.1

pip install --upgrade graphene-django==3.0.0 fixes it for me.

Probably specifically this commit: 3283d0b1be (diff-a093738eb6c0d9559764bad4c87062d3087839acb88435bfbee607c610208d40L69)

Our graphiql is an older version here: https://github.com/netbox-community/netbox/blob/develop/netbox/project-static/netbox-graphiql/package.json#L9

We would probably need to upgrade to fix it. The immediate workaroudn would be to pin graphene-django to 3.0.0.

@kkthxbye-code commented on GitHub (May 31, 2023): The following release broke it: https://github.com/graphql-python/graphene-django/releases/tag/v3.0.1 `pip install --upgrade graphene-django==3.0.0` fixes it for me. Probably specifically this commit: https://github.com/graphql-python/graphene-django/commit/3283d0b1be37c32e4592991e76293987c5ac7bcd#diff-a093738eb6c0d9559764bad4c87062d3087839acb88435bfbee607c610208d40L69 Our graphiql is an older version here: https://github.com/netbox-community/netbox/blob/develop/netbox/project-static/netbox-graphiql/package.json#L9 We would probably need to upgrade to fix it. The immediate workaroudn would be to pin graphene-django to 3.0.0.
adam commented 2025-12-29 20:33:00 +01:00
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@jeremystretch commented on GitHub (May 31, 2023):

We could work on upgrading the necessary dependencies, but given that we're planning to replace graphene-django with Strawberry in the near future (see #9856), I'm okay with just pinning it to v3.0.0 for now.

@jeremystretch commented on GitHub (May 31, 2023): We could work on upgrading the necessary dependencies, but given that we're planning to replace `graphene-django` with Strawberry in the near future (see #9856), I'm okay with just pinning it to v3.0.0 for now.
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