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netbox-rq.service starts failed #7972

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opened 2025-12-29 20:30:38 +01:00 by adam · 1 comment
adam commented 2025-12-29 20:30:38 +01:00
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Originally created by @Sivolen on GitHub (May 2, 2023).

NetBox version

v3.5.0

Python version

3.8

Steps to Reproduce

  1. Update the netbox for new version
  2. Restart netbox and netbox-rq
  3. Netbox rq starts failed

Expected Behavior

netbox rq starts

Observed Behavior

Netbox rq starts failed

May 2 09:33:24 netbox systemd[1]: netbox-rq.service: Scheduled restart job, restart counter is at 36.
May 2 09:33:24 netbox systemd[1]: Stopped NetBox Request Queue Worker.
May 2 09:33:24 netbox systemd[1]: Started NetBox Request Queue Worker.
May 2 09:33:29 netbox python3[3353]: Traceback (most recent call last):
May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/netbox/manage.py", line 10, in
May 2 09:33:29 netbox python3[3353]: execute_from_command_line(sys.argv)
May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/venv/lib/python3.8/site-packages/django/core/management/init.py", line 446, in execute_from_command_line
May 2 09:33:29 netbox python3[3353]: utility.execute()
May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/venv/lib/python3.8/site-packages/django/core/management/init.py", line 440, in execute
May 2 09:33:29 netbox python3[3353]: self.fetch_command(subcommand).run_from_argv(self.argv)
May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/venv/lib/python3.8/site-packages/django/core/management/init.py", line 279, in fetch_command
May 2 09:33:29 netbox python3[3353]: klass = load_command_class(app_name, subcommand)
May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/venv/lib/python3.8/site-packages/django/core/management/init.py", line 48, in load_command_class
May 2 09:33:29 netbox python3[3353]: module = import_module("%s.management.commands.%s" % (app_name, name))
May 2 09:33:29 netbox python3[3353]: File "/usr/lib/python3.8/importlib/init.py", line 127, in import_module
May 2 09:33:29 netbox python3[3353]: return _bootstrap._gcd_import(name[level:], package, level)
May 2 09:33:29 netbox python3[3353]: File "", line 1014, in _gcd_import
May 2 09:33:29 netbox python3[3353]: File "", line 991, in _find_and_load
May 2 09:33:29 netbox python3[3353]: File "", line 975, in _find_and_load_unlocked
May 2 09:33:29 netbox python3[3353]: File "", line 671, in _load_unlocked
May 2 09:33:29 netbox python3[3353]: File "", line 848, in exec_module
May 2 09:33:29 netbox python3[3353]: File "", line 219, in _call_with_frames_removed
May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/netbox/core/management/commands/rqworker.py", line 3, in
May 2 09:33:29 netbox python3[3353]: from django_rq.management.commands.rqworker import Command as _Command
May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/venv/lib/python3.8/site-packages/django_rq/management/commands/rqworker.py", line 5, in
May 2 09:33:29 netbox python3[3353]: from rq import use_connection
May 2 09:33:29 netbox python3[3353]: ImportError: cannot import name 'use_connection' from 'rq' (/opt/netbox/venv/lib/python3.8/site-packages/rq/init.py)
May 2 09:33:30 netbox systemd[1]: netbox-rq.service: Main process exited, code=exited, status=1/FAILURE
May 2 09:33:30 netbox systemd[1]: netbox-rq.service: Failed with result 'exit-code'.

Originally created by @Sivolen on GitHub (May 2, 2023). ### NetBox version v3.5.0 ### Python version 3.8 ### Steps to Reproduce 1. Update the netbox for new version 2. Restart netbox and netbox-rq 3. Netbox rq starts failed ### Expected Behavior netbox rq starts ### Observed Behavior Netbox rq starts failed May 2 09:33:24 netbox systemd[1]: netbox-rq.service: Scheduled restart job, restart counter is at 36. May 2 09:33:24 netbox systemd[1]: Stopped NetBox Request Queue Worker. May 2 09:33:24 netbox systemd[1]: Started NetBox Request Queue Worker. May 2 09:33:29 netbox python3[3353]: Traceback (most recent call last): May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/netbox/manage.py", line 10, in <module> May 2 09:33:29 netbox python3[3353]: execute_from_command_line(sys.argv) May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/venv/lib/python3.8/site-packages/django/core/management/__init__.py", line 446, in execute_from_command_line May 2 09:33:29 netbox python3[3353]: utility.execute() May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/venv/lib/python3.8/site-packages/django/core/management/__init__.py", line 440, in execute May 2 09:33:29 netbox python3[3353]: self.fetch_command(subcommand).run_from_argv(self.argv) May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/venv/lib/python3.8/site-packages/django/core/management/__init__.py", line 279, in fetch_command May 2 09:33:29 netbox python3[3353]: klass = load_command_class(app_name, subcommand) May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/venv/lib/python3.8/site-packages/django/core/management/__init__.py", line 48, in load_command_class May 2 09:33:29 netbox python3[3353]: module = import_module("%s.management.commands.%s" % (app_name, name)) May 2 09:33:29 netbox python3[3353]: File "/usr/lib/python3.8/importlib/__init__.py", line 127, in import_module May 2 09:33:29 netbox python3[3353]: return _bootstrap._gcd_import(name[level:], package, level) May 2 09:33:29 netbox python3[3353]: File "<frozen importlib._bootstrap>", line 1014, in _gcd_import May 2 09:33:29 netbox python3[3353]: File "<frozen importlib._bootstrap>", line 991, in _find_and_load May 2 09:33:29 netbox python3[3353]: File "<frozen importlib._bootstrap>", line 975, in _find_and_load_unlocked May 2 09:33:29 netbox python3[3353]: File "<frozen importlib._bootstrap>", line 671, in _load_unlocked May 2 09:33:29 netbox python3[3353]: File "<frozen importlib._bootstrap_external>", line 848, in exec_module May 2 09:33:29 netbox python3[3353]: File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/netbox/core/management/commands/rqworker.py", line 3, in <module> May 2 09:33:29 netbox python3[3353]: from django_rq.management.commands.rqworker import Command as _Command May 2 09:33:29 netbox python3[3353]: File "/opt/netbox/venv/lib/python3.8/site-packages/django_rq/management/commands/rqworker.py", line 5, in <module> May 2 09:33:29 netbox python3[3353]: from rq import use_connection May 2 09:33:29 netbox python3[3353]: ImportError: cannot import name 'use_connection' from 'rq' (/opt/netbox/venv/lib/python3.8/site-packages/rq/__init__.py) May 2 09:33:30 netbox systemd[1]: netbox-rq.service: Main process exited, code=exited, status=1/FAILURE May 2 09:33:30 netbox systemd[1]: netbox-rq.service: Failed with result 'exit-code'.
adam added the status: duplicate label 2025-12-29 20:30:38 +01:00
adam closed this issue 2025-12-29 20:30:38 +01:00
adam commented 2025-12-29 20:30:39 +01:00
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@abhi1693 commented on GitHub (May 2, 2023):

Duplicate of https://github.com/netbox-community/netbox/issues/12415

@abhi1693 commented on GitHub (May 2, 2023): Duplicate of https://github.com/netbox-community/netbox/issues/12415
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Reference: starred/netbox#7972
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