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Rack Elevation devicetype-images use the local server IP when accessing via full proxy #7807
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opened 2025-12-29 20:28:28 +01:00 by adam
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Reference: starred/netbox#7807
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Originally created by @rnwolfe on GitHub (Mar 29, 2023).
NetBox version
v3.4.6
Python version
3.10
Steps to Reproduce
Expected Behavior
Image to load using public URL, e.g.
netbox.mydomain.com, and HREF to link using the same link as being used to access the server in the browser, i.e. a relative path.Observed Behavior
Image is rendered using the local server's IP as the base url, e.g.
http://192.168.100.10/media/devicetype-images/n9k-c9336c-fx2.png(cut off partially to obfuscate sensitive information)Same element in inspect panel (note not using a relative path):
An empty rack location with
Add Device(note the relative path):Note that if accessing directly (from local network), the images load since the
192.168.100.22IP is accessible.Also note that if accessing the device type itself, the images load as expected:

@rnwolfe commented on GitHub (Mar 29, 2023):
This appears to originate in the SVG rendering logic. If we compare the link creation mechanism of a rack space with
add device:0330c652bd/netbox/dcim/svg/racks.py (L269)version one with a device image:
0330c652bd/netbox/dcim/svg/racks.py (L155)The same url building logic as the device image link is used for the image src:
0330c652bd/netbox/dcim/svg/racks.py (L166-L173)@rnwolfe commented on GitHub (Mar 29, 2023):
As a quick test, I replaced the image url generation at:
0330c652bd/netbox/dcim/svg/racks.py (L167)with:
And the images display (using a relative url):
I'd have to do some more digging to find the appropriate way to generate the HREF and SRC URLs for this object before doing an actual fix + PR, so if anyone with more present knowledge wants to have a go, certainly encourage it.
@kkthxbye-code commented on GitHub (Mar 29, 2023):
You sure your proxy is not just missing configuration for forwarding the ip?
https://github.com/netbox-community/netbox/wiki/Common-Issues#whats-happening-3
https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/X-Forwarded-Host
@rnwolfe commented on GitHub (Mar 29, 2023):
Yes, the rendered HTML is coming from the server with the RFC 1918 IP address already in it, the proxy would not mess with the HTML payload itself.
The same can be confirmed by throwing a quick print statement for the
base_urlvariable above the elevation call:The code also looks for the url to start with
/which/mediaalways will, and replace it withbase_urlwhich is in this casehttp://192.168.100.22. This IP is also the backend service IP the proxy uses to reach it so it makes sense that netbox/django actually sees that as the base url.@kkthxbye-code commented on GitHub (Mar 29, 2023):
Please confirm that you are setting the header first. You can't use relative urls in the SVG renderer as the svgs can both be downloaded and embedded.
I feel there is some misunderstanding here, please make sure you read the common issues link I posted.
@rnwolfe commented on GitHub (Mar 29, 2023):
Gotcha, as this is an internal proxy setup - I am asking the needed people.
In terms of my nginx config, it does forward this, but as you may expect, it has
192.168.100.22in it per the django debug panel.@rnwolfe commented on GitHub (Mar 30, 2023):
This was the issue 😞. I even checked the common issues link prior to posting, but somehow must've overlooked the most relevant issue.
Thank you for the quick assistance!