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Upgrade from v3.2.3 to 3.2.8 failed with No time zone found with key Europe/Kyiv #6810
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opened 2025-12-29 19:45:41 +01:00 by adam
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Reference: starred/netbox#6810
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Originally created by @oit-operations on GitHub (Aug 15, 2022).
NetBox version
v3.2.3
Python version
3.9
Steps to Reproduce
This occurred on RHEL 8.6 with python 3.9. Went to upgrade from the git repo using the upgrade.sh script.
git pull origin master
./upgrade.sh
Expected Behavior
Upgrade to 3.2.8 successful
Observed Behavior
Applying database migrations (python3 netbox/manage.py migrate)...
Traceback (most recent call last):
File "/usr/lib64/python3.9/zoneinfo/_common.py", line 12, in load_tzdata
return importlib.resources.open_binary(package_name, resource_name)
File "/usr/lib64/python3.9/importlib/resources.py", line 91, in open_binary
return reader.open_resource(resource)
File "", line 1055, in open_resource
FileNotFoundError: [Errno 2] No such file or directory: '/opt/netbox/venv/lib64/python3.9/site-packages/tzdata/zoneinfo/Europe/Kyiv'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/netbox/netbox/manage.py", line 10, in
execute_from_command_line(sys.argv)
File "/opt/netbox/venv/lib64/python3.9/site-packages/django/core/management/init.py", line 446, in execute_from_command_line
utility.execute()
File "/opt/netbox/venv/lib64/python3.9/site-packages/django/core/management/init.py", line 420, in execute
django.setup()
File "/opt/netbox/venv/lib64/python3.9/site-packages/django/init.py", line 24, in setup
apps.populate(settings.INSTALLED_APPS)
File "/opt/netbox/venv/lib64/python3.9/site-packages/django/apps/registry.py", line 91, in populate
app_config = AppConfig.create(entry)
File "/opt/netbox/venv/lib64/python3.9/site-packages/django/apps/config.py", line 228, in create
import_module(entry)
File "/usr/lib64/python3.9/importlib/init.py", line 127, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "", line 1030, in _gcd_import
File "", line 1007, in _find_and_load
File "", line 986, in _find_and_load_unlocked
File "", line 680, in _load_unlocked
File "", line 850, in exec_module
File "", line 228, in _call_with_frames_removed
File "/opt/netbox/venv/lib64/python3.9/site-packages/timezone_field/init.py", line 1, in
from timezone_field.fields import TimeZoneField
File "/opt/netbox/venv/lib64/python3.9/site-packages/timezone_field/fields.py", line 11, in
class TimeZoneField(models.Field):
File "/opt/netbox/venv/lib64/python3.9/site-packages/timezone_field/fields.py", line 41, in TimeZoneField
default_zoneinfo_tzs = [ZoneInfo(tz) for tz in pytz.common_timezones]
File "/opt/netbox/venv/lib64/python3.9/site-packages/timezone_field/fields.py", line 41, in
default_zoneinfo_tzs = [ZoneInfo(tz) for tz in pytz.common_timezones]
File "/usr/lib64/python3.9/zoneinfo/_common.py", line 24, in load_tzdata
raise ZoneInfoNotFoundError(f"No time zone found with key {key}")
zoneinfo._common.ZoneInfoNotFoundError: 'No time zone found with key Europe/Kyiv'
@oit-operations commented on GitHub (Aug 15, 2022):
Based on this post: https://stackoverflow.com/questions/73332533/django-4-error-no-time-zone-found-with-key
I added this to requirements and it netbox appears to have upgraded successfully: pytz==2022.1
@jeremystretch commented on GitHub (Aug 15, 2022):
This is a duplicate of #9986, which is currently pinned to the top of the issues list.