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backports.zoneinfo._common.ZoneInfoNotFoundError: 'No time zone found with key Asia/Hanoi' #6801

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opened 2025-12-29 19:45:32 +01:00 by adam · 2 comments
adam commented 2025-12-29 19:45:32 +01:00
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Originally created by @chesronw on GitHub (Aug 12, 2022).

NetBox version

v3.2.8

Python version

3.8

Steps to Reproduce

Error after upgrading to 3.2.8.
Services not starting anymore. 502 Bad Gateway

Upgrade from 3.2.5 to 3.2.8

Expected Behavior

Should work as normal

Observed Behavior

502 Bad Gateway

See errors below after upgrade:

Screenshot 2022-08-12 091145

Originally created by @chesronw on GitHub (Aug 12, 2022). ### NetBox version v3.2.8 ### Python version 3.8 ### Steps to Reproduce Error after upgrading to 3.2.8. Services not starting anymore. 502 Bad Gateway Upgrade from 3.2.5 to 3.2.8 ### Expected Behavior Should work as normal ### Observed Behavior 502 Bad Gateway See errors below after upgrade: ![Screenshot 2022-08-12 091145](https://user-images.githubusercontent.com/85490348/184303381-efcf9ece-0a20-4fe8-9aa7-39f56c2bec4f.jpg)
adam added the type: bugstatus: duplicate labels 2025-12-29 19:45:32 +01:00
adam closed this issue 2025-12-29 19:45:33 +01:00
adam commented 2025-12-29 19:45:33 +01:00
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@davidh-hostwinds commented on GitHub (Aug 12, 2022):

This seems to be due to pytz upgrading from 2022.1 to 2022.2.
Downgrading pytz to the previous release seemed to work as a temporary fix.

@davidh-hostwinds commented on GitHub (Aug 12, 2022): This seems to be due to [pytz upgrading from 2022.1 to 2022.2](https://pypi.org/project/pytz/#history). Downgrading pytz to the previous release seemed to work as a temporary fix.
adam commented 2025-12-29 19:45:33 +01:00
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@jeremystretch commented on GitHub (Aug 12, 2022):

Marking this as a duplicate of #9986 (even though it was opened first) as #9986 has a bit more detail.

@jeremystretch commented on GitHub (Aug 12, 2022): Marking this as a duplicate of #9986 (even though it was opened first) as #9986 has a bit more detail.
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Reference: starred/netbox#6801
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