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systemctl restart netbox netbox-rq not working #6469

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opened 2025-12-29 19:41:05 +01:00 by adam · 0 comments
adam commented 2025-12-29 19:41:05 +01:00
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Originally created by @vongchan on GitHub (May 10, 2022).

NetBox version

v3.1.1

Python version

3.9

Steps to Reproduce

I got an issue with the netbox-rq. Our netbox GUI is working fine. but when i tried to restart or check the status of netbox (i.g: systemctl status netbox netbox-rq), it show an error.
Could you please assist me with this issue?

Expected Behavior

no error and should be able to restart the server such as systemctl restart netbox netbox-rq

Observed Behavior

root@local-01:/home/netbox# systemctl status netbox netbox-rq
● netbox.service - NetBox WSGI Service
Loaded: loaded (/etc/systemd/system/netbox.service; enabled; vendor preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Tue 2022-05-10 13:24:20 PDT; 29s ago
Docs: https://docs.netbox.dev/
Process: 363981 ExecStart=/opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi (code=exited, status=1/FAILURE)
Main PID: 363981 (code=exited, status=1/FAILURE)

May 10 13:24:37 local-01 systemd[1]: netbox-rq.service: Main process exited, code=exited, status=1/FAILURE
May 10 13:24:37 local-01 systemd[1]: netbox-rq.service: Failed with result 'exit-code'.

Originally created by @vongchan on GitHub (May 10, 2022). ### NetBox version v3.1.1 ### Python version 3.9 ### Steps to Reproduce I got an issue with the netbox-rq. Our netbox GUI is working fine. but when i tried to restart or check the status of netbox (i.g: systemctl status netbox netbox-rq), it show an error. Could you please assist me with this issue? ### Expected Behavior no error and should be able to restart the server such as systemctl restart netbox netbox-rq ### Observed Behavior root@local-01:/home/netbox# systemctl status netbox netbox-rq ● netbox.service - NetBox WSGI Service Loaded: loaded (/etc/systemd/system/netbox.service; enabled; vendor preset: enabled) Active: activating (auto-restart) (Result: exit-code) since Tue 2022-05-10 13:24:20 PDT; 29s ago Docs: https://docs.netbox.dev/ Process: 363981 ExecStart=/opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi (code=exited, status=1/FAILURE) Main PID: 363981 (code=exited, status=1/FAILURE) May 10 13:24:37 local-01 systemd[1]: netbox-rq.service: Main process exited, code=exited, status=1/FAILURE May 10 13:24:37 local-01 systemd[1]: netbox-rq.service: Failed with result 'exit-code'.
adam closed this issue 2025-12-29 19:41:06 +01:00
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Reference: starred/netbox#6469
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