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Active/Inactive for contacts #6338
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opened 2025-12-29 19:39:35 +01:00 by adam
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Reference: starred/netbox#6338
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Originally created by @ghost on GitHub (Apr 10, 2022).
NetBox version
v3.2.0
Feature type
New functionality
Proposed functionality
Please add the ability to assign contacts to have a status. Initial options would include:
Active, Inactive
Possibly more if you have other ideas.
Use case
Let's say I have rep for a particular software. He is a sales engineer and his contact information is listed in netbox. Now this person moves to a different role within the company and would then become an inactive contact for us, but we may still want to keep his contact information in netbox to refer to should we ever need to reach them again in the future for something.
Database changes
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@jeremystretch commented on GitHub (Apr 11, 2022):
In such a scenario, you can just remove any assignments for the contact while keeping the contact itself in the database.
@ghost commented on GitHub (Apr 11, 2022):
If I remove assignments (EX: group) then I lose visibility into what company or contact group that contact is for. I end up with lots of rouge contacts with little context on what company they represent.
Allowing a contact to be set as 'inactive' for a group gives me the flexibility to keep all information for this contact grouped with other contacts that work at the same company, while letting me know they are no longer a useful person to reach out to immediately, but perhaps a call of last resort if my 'active' contacts aren't responsive.
Just a way to track a lifecycle of interactions with different people within an organization I suppose.
@jeremystretch commented on GitHub (Apr 12, 2022):
It occurs to me that we already have an "inactive" priority available to the contact assignment, which should serve your use case quite well.
@jeremystretch commented on GitHub (Apr 27, 2022):
Going to close this out as a solution has been identified and there's been no further discussion.