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Vanilla install upgrade using Helm fails from 2.6.12 to 2.7.6 #6287

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opened 2025-12-29 19:39:00 +01:00 by adam · 1 comment
adam commented 2025-12-29 19:39:00 +01:00
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Originally created by @eric-dynamicops on GitHub (Apr 4, 2022).

NetBox version

v2.6.12

Python version

3.7

Steps to Reproduce

  1. Clean install of Netbox, using Helm chart 1.0.4
  2. Add some basic data
  3. Upgrade to next version of Helm chart 2.0.0

Expected Behavior

Expected to have a smooth process and running new version of Netbox

Observed Behavior

All Pods except the Netbox one come up, i.e. PostgreSQL and Redis no problem, but Netbox Pod throws the below error, even though nothing has been changed from the defaults / user passwords stored in secrets.

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 217, in ensure_connection
    self.connect()
  File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 195, in connect
    self.connection = self.get_new_connection(conn_params)
  File "/usr/local/lib/python3.7/site-packages/django/db/backends/postgresql/base.py", line 178, in get_new_connection
    connection = Database.connect(**conn_params)
  File "/usr/local/lib/python3.7/site-packages/psycopg2/__init__.py", line 126, in connect
    conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
psycopg2.OperationalError: FATAL:  password authentication failed for user "netbox"


The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "./manage.py", line 10, in <module>
    execute_from_command_line(sys.argv)
  File "/usr/local/lib/python3.7/site-packages/django/core/management/__init__.py", line 381, in execute_from_command_line
    utility.execute()
  File "/usr/local/lib/python3.7/site-packages/django/core/management/__init__.py", line 375, in execute
    self.fetch_command(subcommand).run_from_argv(self.argv)
  File "/usr/local/lib/python3.7/site-packages/django/core/management/base.py", line 323, in run_from_argv
    self.execute(*args, **cmd_options)
  File "/usr/local/lib/python3.7/site-packages/django/core/management/base.py", line 364, in execute
    output = self.handle(*args, **options)
  File "/usr/local/lib/python3.7/site-packages/django/core/management/base.py", line 83, in wrapped
    res = handle_func(*args, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/django/core/management/commands/migrate.py", line 87, in handle
    executor = MigrationExecutor(connection, self.migration_progress_callback)
  File "/usr/local/lib/python3.7/site-packages/django/db/migrations/executor.py", line 18, in __init__
    self.loader = MigrationLoader(self.connection)
  File "/usr/local/lib/python3.7/site-packages/django/db/migrations/loader.py", line 49, in __init__
    self.build_graph()
  File "/usr/local/lib/python3.7/site-packages/django/db/migrations/loader.py", line 212, in build_graph
    self.applied_migrations = recorder.applied_migrations()
  File "/usr/local/lib/python3.7/site-packages/django/db/migrations/recorder.py", line 73, in applied_migrations
    if self.has_table():
  File "/usr/local/lib/python3.7/site-packages/django/db/migrations/recorder.py", line 56, in has_table
    return self.Migration._meta.db_table in self.connection.introspection.table_names(self.connection.cursor())
  File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 256, in cursor
    return self._cursor()
  File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 233, in _cursor
    self.ensure_connection()
  File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 217, in ensure_connection
    self.connect()
  File "/usr/local/lib/python3.7/site-packages/django/db/utils.py", line 89, in __exit__
    raise dj_exc_value.with_traceback(traceback) from exc_value
  File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 217, in ensure_connection
    self.connect()
  File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 195, in connect
    self.connection = self.get_new_connection(conn_params)
  File "/usr/local/lib/python3.7/site-packages/django/db/backends/postgresql/base.py", line 178, in get_new_connection
    connection = Database.connect(**conn_params)
  File "/usr/local/lib/python3.7/site-packages/psycopg2/__init__.py", line 126, in connect
    conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
django.db.utils.OperationalError: FATAL:  password authentication failed for user "netbox"

❌ Waited 30s or more for the DB to become ready.

Kind regards,

Eric

Originally created by @eric-dynamicops on GitHub (Apr 4, 2022). ### NetBox version v2.6.12 ### Python version 3.7 ### Steps to Reproduce 1. Clean install of Netbox, using Helm chart 1.0.4 2. Add some basic data 3. Upgrade to next version of Helm chart 2.0.0 ### Expected Behavior Expected to have a smooth process and running new version of Netbox ### Observed Behavior All Pods except the Netbox one come up, i.e. PostgreSQL and Redis no problem, but Netbox Pod throws the below error, even though nothing has been changed from the defaults / user passwords stored in secrets. ``` Traceback (most recent call last): File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 217, in ensure_connection self.connect() File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 195, in connect self.connection = self.get_new_connection(conn_params) File "/usr/local/lib/python3.7/site-packages/django/db/backends/postgresql/base.py", line 178, in get_new_connection connection = Database.connect(**conn_params) File "/usr/local/lib/python3.7/site-packages/psycopg2/__init__.py", line 126, in connect conn = _connect(dsn, connection_factory=connection_factory, **kwasync) psycopg2.OperationalError: FATAL: password authentication failed for user "netbox" The above exception was the direct cause of the following exception: Traceback (most recent call last): File "./manage.py", line 10, in <module> execute_from_command_line(sys.argv) File "/usr/local/lib/python3.7/site-packages/django/core/management/__init__.py", line 381, in execute_from_command_line utility.execute() File "/usr/local/lib/python3.7/site-packages/django/core/management/__init__.py", line 375, in execute self.fetch_command(subcommand).run_from_argv(self.argv) File "/usr/local/lib/python3.7/site-packages/django/core/management/base.py", line 323, in run_from_argv self.execute(*args, **cmd_options) File "/usr/local/lib/python3.7/site-packages/django/core/management/base.py", line 364, in execute output = self.handle(*args, **options) File "/usr/local/lib/python3.7/site-packages/django/core/management/base.py", line 83, in wrapped res = handle_func(*args, **kwargs) File "/usr/local/lib/python3.7/site-packages/django/core/management/commands/migrate.py", line 87, in handle executor = MigrationExecutor(connection, self.migration_progress_callback) File "/usr/local/lib/python3.7/site-packages/django/db/migrations/executor.py", line 18, in __init__ self.loader = MigrationLoader(self.connection) File "/usr/local/lib/python3.7/site-packages/django/db/migrations/loader.py", line 49, in __init__ self.build_graph() File "/usr/local/lib/python3.7/site-packages/django/db/migrations/loader.py", line 212, in build_graph self.applied_migrations = recorder.applied_migrations() File "/usr/local/lib/python3.7/site-packages/django/db/migrations/recorder.py", line 73, in applied_migrations if self.has_table(): File "/usr/local/lib/python3.7/site-packages/django/db/migrations/recorder.py", line 56, in has_table return self.Migration._meta.db_table in self.connection.introspection.table_names(self.connection.cursor()) File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 256, in cursor return self._cursor() File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 233, in _cursor self.ensure_connection() File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 217, in ensure_connection self.connect() File "/usr/local/lib/python3.7/site-packages/django/db/utils.py", line 89, in __exit__ raise dj_exc_value.with_traceback(traceback) from exc_value File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 217, in ensure_connection self.connect() File "/usr/local/lib/python3.7/site-packages/django/db/backends/base/base.py", line 195, in connect self.connection = self.get_new_connection(conn_params) File "/usr/local/lib/python3.7/site-packages/django/db/backends/postgresql/base.py", line 178, in get_new_connection connection = Database.connect(**conn_params) File "/usr/local/lib/python3.7/site-packages/psycopg2/__init__.py", line 126, in connect conn = _connect(dsn, connection_factory=connection_factory, **kwasync) django.db.utils.OperationalError: FATAL: password authentication failed for user "netbox" ❌ Waited 30s or more for the DB to become ready. ``` Kind regards, Eric
adam closed this issue 2025-12-29 19:39:00 +01:00
adam commented 2025-12-29 19:39:00 +01:00
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@kkthxbye-code commented on GitHub (Apr 4, 2022):

There is no official helm chart for netbox. It looks like you are using this: https://github.com/bootc/netbox-chart

Please raise the issue there.

@kkthxbye-code commented on GitHub (Apr 4, 2022): There is no official helm chart for netbox. It looks like you are using this: https://github.com/bootc/netbox-chart Please raise the issue there.
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