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Rear of Rack is not shown #5015

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opened 2025-12-29 19:23:10 +01:00 by adam · 5 comments
adam commented 2025-12-29 19:23:10 +01:00
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Originally created by @nikor30 on GitHub (Jun 21, 2021).

NetBox version

2.11.6

Python version

3.8

Steps to Reproduce

{"error": "14", "exception": "KeyError", "netbox_version": "2.11.6", "python_version": "3.8.5"}
image

Expected Behavior

image

Observed Behavior

So far thats the first rack I discovered who has this issue.

Originally created by @nikor30 on GitHub (Jun 21, 2021). ### NetBox version 2.11.6 ### Python version 3.8 ### Steps to Reproduce {"error": "14", "exception": "KeyError", "netbox_version": "2.11.6", "python_version": "3.8.5"} ![image](https://user-images.githubusercontent.com/4319444/122723127-dfeeb580-d272-11eb-8965-99aad1e4c81e.png) ### Expected Behavior ![image](https://user-images.githubusercontent.com/4319444/122723165-ec730e00-d272-11eb-9ac0-3023c9f7f9d1.png) ### Observed Behavior So far thats the first rack I discovered who has this issue.
adam closed this issue 2025-12-29 19:23:10 +01:00
adam commented 2025-12-29 19:23:11 +01:00
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@nikor30 commented on GitHub (Jun 21, 2021):

image
So there devices
image

@nikor30 commented on GitHub (Jun 21, 2021): ![image](https://user-images.githubusercontent.com/4319444/122724031-db76cc80-d273-11eb-84a6-89b3ec3ecd24.png) So there devices ![image](https://user-images.githubusercontent.com/4319444/122724446-37d9ec00-d274-11eb-8637-4e01afdbc6c0.png)
adam commented 2025-12-29 19:23:11 +01:00
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@nikor30 commented on GitHub (Jun 21, 2021):

image

@nikor30 commented on GitHub (Jun 21, 2021): ![image](https://user-images.githubusercontent.com/4319444/122725304-22b18d00-d275-11eb-91e1-23fb4184e12c.png)
adam commented 2025-12-29 19:23:11 +01:00
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@nikor30 commented on GitHub (Jun 21, 2021):

Seems that it´s the only rack which has this topic.

So can you guide me where trouble shoot so maybe it´s a database issue.

Regards Niko

@nikor30 commented on GitHub (Jun 21, 2021): Seems that it´s the only rack which has this topic. So can you guide me where trouble shoot so maybe it´s a database issue. Regards Niko
adam commented 2025-12-29 19:23:12 +01:00
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@jeremystretch commented on GitHub (Jun 21, 2021):

Please go back and rewrite your initial post to provide all the information required by the bug report template.

@jeremystretch commented on GitHub (Jun 21, 2021): Please go back and rewrite your initial post to provide all the information required by the bug report template.
adam commented 2025-12-29 19:23:12 +01:00
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@nikor30 commented on GitHub (Jun 21, 2021):

Hi so, I was able to get rid of the issue.
Basically some users where able to put devices into the front of the rack which have full depth and also some devices into the rear.

Maybe happened when some device types were changed to full depth.

Which the cause the rack rear not be able to be rendered.

Now I created a second rack and moved all devices from the rear to the other one which resolved the issue.

@nikor30 commented on GitHub (Jun 21, 2021): Hi so, I was able to get rid of the issue. Basically some users where able to put devices into the front of the rack which have full depth and also some devices into the rear. Maybe happened when some device types were changed to full depth. Which the cause the rack rear not be able to be rendered. Now I created a second rack and moved all devices from the rear to the other one which resolved the issue.
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