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UserConfig not automatically created for LDAP-authenticated user #4130
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opened 2025-12-29 18:33:21 +01:00 by adam
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Reference: starred/netbox#4130
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Originally created by @exiz01 on GitHub (Sep 23, 2020).
Environment
Steps to Reproduce
Apparently the error may be related to this function inside netbox/users/models.py
def create_userconfig(instance, created, **kwargs):if created:UserConfig(user=instance).save()Expected Behavior
The user's config inside users_userconfig table should be created.
Observed Behavior
When you log in for the first time this is displayed.
If I log out and log in again with the same user no error is displayed until I try to access some object, for example, if I access to devices section, then this is displayed.
As an observation, we found that no record is created for the new user inside users_userconfig table. Actually, we tried creating the record manually and when we did this the error disappeared.
@jeremystretch commented on GitHub (Sep 23, 2020):
I'm not clear on how the
post_savesignal can be passing an instance with no primary key assigned. Can you please capture and post the full stack trace from the IntegrityError exception? (SetDEBUG = Trueinconfiguration.pyand restart NetBox first.)@exiz01 commented on GitHub (Sep 23, 2020):
This is the first error I mentioned (I changed the URL for privacy matters)
And the second one
@jeremystretch commented on GitHub (Sep 28, 2020):
This suggests that the UserConfig object is being created with its ID set to
nullfor some reason. Can you confirm that you've not made any modifications to the underlying SQL database? Please post the output of the following:Also, are you able to replicate the error without involving LDAP (by creating a user locally)?
@exiz01 commented on GitHub (Sep 28, 2020):
Here is the output you requested:
Yes, I tried to create a local user from the web interface and this happened:
@jeremystretch commented on GitHub (Sep 28, 2020):
You seem to be missing the sequence on the
idcolumn, which is very strange. Here's what the table should look like:SELECT * FROM information_schema.sequences WHERE sequence_name='users_userconfig_id_seq';should return the sequence.I can't imagine how you'd get to this state without someone having directly manipulated the PostgreSQL database to drop the sequence. You can try to restore it manually, but I'd suggest first determining how it happened, as there may be other issues lurking. Please post to our mailing list if you require any further assistance.
@exiz01 commented on GitHub (Sep 30, 2020):
Ok thanks for the help but, why would this happen in the first place? I did nothing besides installing netbox as is supposed to be installed, I would say this may happen to anyone else.
@jeremystretch commented on GitHub (Sep 30, 2020):
Without having seen exactly what you did, it's impossible to say. It's not something that's likely to happen, nor has it ever before been reported.