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NAPALM import error #3990

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opened 2025-12-29 18:32:29 +01:00 by adam · 3 comments
adam commented 2025-12-29 18:32:29 +01:00
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Originally created by @githubannie on GitHub (Aug 17, 2020).

Environment

  • Python version: 3.7
  • NetBox version: 2.7

Steps to Reproduce

  1. sudo -H pip3 install napalm
  2. configure the platform with napalm driver, "ios"
  3. assign the platform to switch

Expected Behavior

Netbox should get the configuration from the switch

Observed Behavior

Error on GUI: "Napalm is not installed. Please see the documentation for instructions."
But actually, Napalm has been installed successfully and the command "napalm 10.1.1.1 --vendor ios --user admin --debug" works.

Originally created by @githubannie on GitHub (Aug 17, 2020). <!-- NOTE: IF YOUR ISSUE DOES NOT FOLLOW THIS TEMPLATE, IT WILL BE CLOSED. This form is only for reproducible bugs. If you need assistance with NetBox installation, or if you have a general question, DO NOT open an issue. Instead, post to our mailing list: https://groups.google.com/forum/#!forum/netbox-discuss Please describe the environment in which you are running NetBox. Be sure that you are running an unmodified instance of the latest stable release before submitting a bug report, and that any plugins have been disabled. --> ### Environment * Python version: 3.7 * NetBox version: 2.7 <!-- Describe in detail the exact steps that someone else can take to reproduce this bug using the current stable release of NetBox. Begin with the creation of any necessary database objects and call out every operation being performed explicitly. If reporting a bug in the REST API, be sure to reconstruct the raw HTTP request(s) being made: Don't rely on a client library such as pynetbox. --> ### Steps to Reproduce 1. sudo -H pip3 install napalm 2. configure the platform with napalm driver, "ios" 3. assign the platform to switch <!-- What did you expect to happen? --> ### Expected Behavior Netbox should get the configuration from the switch <!-- What happened instead? --> ### Observed Behavior Error on GUI: "Napalm is not installed. Please see the documentation for instructions." But actually, Napalm has been installed successfully and the command "napalm 10.1.1.1 --vendor ios --user admin --debug" works.
adam added the status: revisions needed label 2025-12-29 18:32:29 +01:00
adam closed this issue 2025-12-29 18:32:29 +01:00
adam commented 2025-12-29 18:32:29 +01:00
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@jeremystretch commented on GitHub (Aug 17, 2020):

Thank you for submitting this issue. Before any further work can be done, please upgrade to the most recent stable release of NetBox (currently v2.8.9) as this issue may have already been addressed. Please then update your issue to indicate whether further action is needed.

@jeremystretch commented on GitHub (Aug 17, 2020): Thank you for submitting this issue. Before any further work can be done, please upgrade to the most recent stable release of NetBox (currently v2.8.9) as this issue may have already been addressed. Please then update your issue to indicate whether further action is needed.
adam commented 2025-12-29 18:32:29 +01:00
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@githubannie commented on GitHub (Aug 19, 2020):

Thanks so much for reply. The issue has been resolved after upgrading to v2.8.9.
The ticket can be closed.

From: Jeremy Stretch notifications@github.com
Sent: Monday, 17 August 2020 11:01 PM
To: netbox-community/netbox netbox@noreply.github.com
Cc: Annie Yu annie.yu@unsw.edu.au; Author author@noreply.github.com
Subject: Re: [netbox-community/netbox] NAPALM import error (#5007)

Thank you for submitting this issue. Before any further work can be done, please upgrade to the most recent stable release of NetBox (currently v2.8.9) as this issue may have already been addressed. Please then update your issue to indicate whether further action is needed.

You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHubhttps://github.com/netbox-community/netbox/issues/5007#issuecomment-674866807, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AHXXXHPCOLYJ2PA7PNA5GYLSBESZTANCNFSM4QBLN5YA.

@githubannie commented on GitHub (Aug 19, 2020): Thanks so much for reply. The issue has been resolved after upgrading to v2.8.9. The ticket can be closed. From: Jeremy Stretch <notifications@github.com> Sent: Monday, 17 August 2020 11:01 PM To: netbox-community/netbox <netbox@noreply.github.com> Cc: Annie Yu <annie.yu@unsw.edu.au>; Author <author@noreply.github.com> Subject: Re: [netbox-community/netbox] NAPALM import error (#5007) Thank you for submitting this issue. Before any further work can be done, please upgrade to the most recent stable release of NetBox (currently v2.8.9) as this issue may have already been addressed. Please then update your issue to indicate whether further action is needed. - You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<https://github.com/netbox-community/netbox/issues/5007#issuecomment-674866807>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AHXXXHPCOLYJ2PA7PNA5GYLSBESZTANCNFSM4QBLN5YA>.
adam commented 2025-12-29 18:32:29 +01:00
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@githubannie commented on GitHub (Aug 19, 2020):

it works after upgrading to v2.8.9

@githubannie commented on GitHub (Aug 19, 2020): it works after upgrading to v2.8.9
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Reference: starred/netbox#3990
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