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Rack elevations stopped displaying after 2.6.7 upgrade to 2.7.5 #3394

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opened 2025-12-29 18:28:42 +01:00 by adam · 2 comments
adam commented 2025-12-29 18:28:42 +01:00
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Originally created by @j-munroe on GitHub (Feb 24, 2020).

Environment

  • Python version: 3.6.9
  • NetBox version: 2.5.7

Steps to Reproduce

  1. Via webui, goto Organizations -> Racks -> "pick a rack #"
  2. All that is displayed on the right hand side is the Front and Rear text headers with no image display.
    BUG

Expected Behavior

Front and rear view of rack displayed with assigned equipment displayed? :-)

Observed Behavior

No svg images, please see attachment of actual display. Last note, this worked fine under 2.6.7 prior to upgrading to 2.7.

Originally created by @j-munroe on GitHub (Feb 24, 2020). <!-- NOTE: IF YOUR ISSUE DOES NOT FOLLOW THIS TEMPLATE, IT WILL BE CLOSED. This form is only for reproducible bugs. If you need assistance with NetBox installation, or if you have a general question, DO NOT open an issue. Instead, post to our mailing list: https://groups.google.com/forum/#!forum/netbox-discuss Please describe the environment in which you are running NetBox. Be sure that you are running an unmodified instance of the latest stable release before submitting a bug report. --> ### Environment * Python version: 3.6.9 * NetBox version: 2.5.7 <!-- Describe in detail the exact steps that someone else can take to reproduce this bug using the current stable release of NetBox (or the current beta release where applicable). Begin with the creation of any necessary database objects and call out every operation being performed explicitly. If reporting a bug in the REST API, be sure to reconstruct the raw HTTP request(s) being made: Don't rely on a wrapper like pynetbox. --> ### Steps to Reproduce 1. Via webui, goto Organizations -> Racks -> "pick a rack #" 2. All that is displayed on the right hand side is the Front and Rear text headers with no image display. ![BUG](https://user-images.githubusercontent.com/19651699/75176588-ce42df80-570a-11ea-9777-d72e1bab52f5.JPG) <!-- What did you expect to happen? --> ### Expected Behavior Front and rear view of rack displayed with assigned equipment displayed? :-) <!-- What happened instead? --> ### Observed Behavior No svg images, please see attachment of actual display. Last note, this worked fine under 2.6.7 prior to upgrading to 2.7.
adam closed this issue 2025-12-29 18:28:42 +01:00
adam commented 2025-12-29 18:28:43 +01:00
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@jeremystretch commented on GitHub (Feb 24, 2020):

This issue occurs when the HTTP server (e.g. nginx or Apache) is configured to set the X-Frame-Options response header to DENY. Please see this wiki article for help resolving the issue.

@jeremystretch commented on GitHub (Feb 24, 2020): This issue occurs when the HTTP server (e.g. nginx or Apache) is configured to set the `X-Frame-Options` response header to `DENY`. Please see [this wiki article](https://github.com/netbox-community/netbox/wiki/Common-Issues#rack-elevations-do-not-display-v27) for help resolving the issue.
adam commented 2025-12-29 18:28:43 +01:00
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@j-munroe commented on GitHub (Feb 24, 2020):

Thank You! That was the issue on my nginx deployment. Sorry I didn't even see that wiki entry.

@j-munroe commented on GitHub (Feb 24, 2020): Thank You! That was the issue on my nginx deployment. Sorry I didn't even see that wiki entry.
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Reference: starred/netbox#3394
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