LDAP auth login not working netbox 2.7.4 #3298

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opened 2025-12-29 18:27:32 +01:00 by adam · 1 comment
Owner

Originally created by @fmax on GitHub (Feb 10, 2020).

we are using LDAP auth.
config file /opt/netbox/netbox/ldap_config.py got copied from 2.7.1 version before.

Environment

  • Python version: 3.6.8
  • NetBox version: 2.7.4

Steps to Reproduce

update from v2.7.1 to v2.7.4

  1. follow update option A: https://netbox.readthedocs.io/en/stable/installation/upgrading/
  2. ./upgrade.sh ran successfully
  3. restarted netbox and netbox-rqworker

Expected Behavior

login in netbox installation after update procedure

Observed Behavior

cannot login in netbox web-ui
Errors
Please enter a correct username and password. Note that both fields may be case-sensitive.

Originally created by @fmax on GitHub (Feb 10, 2020). we are using LDAP auth. config file `/opt/netbox/netbox/ldap_config.py` got copied from 2.7.1 version before. ### Environment * Python version: 3.6.8 * NetBox version: 2.7.4 ### Steps to Reproduce update from v2.7.1 to v2.7.4 1. follow update option A: https://netbox.readthedocs.io/en/stable/installation/upgrading/ 2. ./upgrade.sh ran successfully 3. restarted netbox and netbox-rqworker ### Expected Behavior login in netbox installation after update procedure ### Observed Behavior cannot login in netbox web-ui `Errors` ` Please enter a correct username and password. Note that both fields may be case-sensitive.`
adam closed this issue 2025-12-29 18:27:32 +01:00
Author
Owner

@DanSheps commented on GitHub (Feb 10, 2020):

Thank you for your interest in NetBox. GitHub issues are intended for reporting reproducible bugs and requesting features, and must be submitted using one of the templates provided here. For general discussion, questions, or assistance with installation issues, please post to our mailing list instead.

@DanSheps commented on GitHub (Feb 10, 2020): Thank you for your interest in NetBox. GitHub issues are intended for reporting reproducible bugs and requesting features, and must be submitted using one of the templates provided [here](https://github.com/digitalocean/netbox/issues/new/choose). For general discussion, questions, or assistance with installation issues, please post to our [mailing list](https://groups.google.com/forum/#!forum/netbox-discuss) instead.
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Reference: starred/netbox#3298