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Server Error on Object deletion. #2152
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opened 2025-12-29 17:22:44 +01:00 by adam
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Reference: starred/netbox#2152
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Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?
Originally created by @martink2 on GitHub (Nov 28, 2018).
Environment
Steps to Reproduce
My users are reporting that they get intermittent errors deleting or manipulating objects.
They get those errors for a couple of minutes and after a couple of minutes the delete operations working fine.
Expected Behavior
The operation should not produce a internal server error.
Observed Behavior
Please find the error info generated when this happens.
@jeremystretch commented on GitHub (Nov 28, 2018):
Please post the steps someone else can take to recreate this issue.
@martink2 commented on GitHub (Nov 28, 2018):
The problem is i cannot re-create the issue on demand ... yet.
I just have a lot of user complaints and get around 10 to 15
errors a day like the above mailed to me on a mildly used installation.
So during normal operations from time to time my users get a server error like the above
when deleting objects or inventory items.
@jeremystretch commented on GitHub (Nov 30, 2018):
Closing this out for now as it is not actionable. Please request to have it re-opened if you are able to reliably reproduce the issue.
@jeremystretch commented on GitHub (Apr 18, 2019):
Re-opening this because it's the earliest report of a symptom which I believe is related to somewhat-randomly recurring bug. It seems that the changelog middleware has been running into the issue described here, where the user associated with the request is not authenticated prior to being captured for the ObjectChange being recorded.
@lampwins commented on GitHub (Apr 18, 2019):
In an effort to document our findings, we noticed
develop-2.6is not experiencing this issue. I ran an overnight endurance test to confirm this. The code changes we tried in #3081, unfortunately, did not work so we investigated what is different indevelop-2.6. Upgrading the Django dependancy to 2.2 is only noticeable change so I reran my endurance test again with 2.2 indevelopwith great success.At this point, we don't have a root cause but we know upgrading to Django 2.2 fixes the problem. Unfortunately, the release notes, don't seem to mention anything related.
So the question is do we pin
developto Django 2.2 or match the looser dependancy defined indevelop-2.6? @jeremystretch do you know of any other Django changes that would make this problematic?@jeremystretch commented on GitHub (Apr 18, 2019):
I don't believe upgrading to Django 2.2 required any changes to NetBox. I think it's reasonable to have the 2.5 train match
Django>=2.2,<2.3to fix this issue.@a31amit commented on GitHub (Jul 22, 2019):
I think this bug still exists in 2.6.1. I found intermittent failure in Delete operations.
@jeremystretch commented on GitHub (Sep 23, 2019):
This issue pertains to an old release of NetBox and has been resolved. If you experience similar issues on the current stable release of NetBox, please open a new issue.