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Interface_count does not sync #11723
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opened 2025-12-29 21:49:01 +01:00 by adam
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topic: GraphQL
topic: Internationalization
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Reference: starred/netbox#11723
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Originally created by @kenneth-sfv on GitHub (Oct 14, 2025).
NetBox Edition
NetBox Community
NetBox Version
v4.4.2
Python Version
3.12
Steps to Reproduce
For VirtualMachine:
2.Check GUI -> Virtual Machines -> Configure Table -> Add Interface Columns -> It shows '0'.
3.Check GUI -> Virtual Machines -> vm1 -> Interfaces tab shows nothing, -> in interface tab, nic1 is created.
For Devices:
Expected Behavior
For VirtualMachine:
Interface Column should shows '1' instead of '0'
Interface Tab should shows '1' instead of '0'
For Devices:
Interface Column should shows '1' instead of '0'
Observed Behavior
The interface_count is not synced from interfaces.count() as it should after objects.save(), interface tab does not show the correct interface count.
@pheus commented on GitHub (Oct 14, 2025):
Thanks for opening the issue and sharing the details!
Quick formatting note: a few of the code snippets in the description didn’t render. Using fenced code blocks (triple backticks or tildes) will make commands and Python examples much easier to read for others.
For your specific case, when working in
nbshell(or a Custom Script), instantiate the model in Python, run validation withfull_clean()(which includes the model’sclean()and field validation), then callsave(). This catches validation errors before anything is written to the database. (Usingobjects.create()won’t runfull_clean().)Example (
nbshell):You can find a longer working example here:
https://github.com/netbox-community/customizations/blob/master/scripts/create_vm.py
If you still run into trouble after validating and saving as above, please share the exact snippet you ran (inside a fenced code block).
@kenneth-sfv commented on GitHub (Oct 15, 2025):
@pheus
Thanks for quick reply!
I am learning how to post the issues in GitHub , this is 2nd time so apologise for the bad formatting and thanks a lot for your tips.
I have updated it and now it should look better.
@pheus commented on GitHub (Oct 15, 2025):
Thanks for updating the issue - it reads much clearer now, and no worries at all about the earlier formatting. (Tip for next time: the GitHub editor has a Preview tab next to Write, which makes it easy to spot formatting issues before posting.)
On the behavior you’re seeing, I think this is likely expected rather than a bug. What’s happening is a classic “stale instance” situation:
vm.save()writes the in‑memory state of yourVirtualMachineinstance back to the database.VMInterface, NetBox updates the VM’s related counters in the database.vmPython object doesn’t know about those fresh DB changes yet. If you callvm.save()again without refreshing it, you can overwrite the DB’s updated counter with the older value still held in memory.Safer patterns
If you didn’t change any fields on
vmafter creating the interface, you can simply skip the finalvm.save().If you did change the VM and need to save it afterward, first refresh it from the database so you pick up the latest counters:
Minimal example (nbshell)
I’m not a maintainer (just trying to be helpful) so please take this as guidance and not an authoritative ruling. If a maintainer feels this should be handled differently (or documented more clearly), I’m happy to stand corrected.
Thanks again for taking the time to improve the report!
@kenneth-sfv commented on GitHub (Oct 16, 2025):
Thanks again for the details explanation!! It is very appreciated for the fix as well.
I think the issue that we have is exactly what you mentioned as 'stale instance' situation there, it make more sense to me now.
But there is still one thing puzzles me that is why the device.save has slightly different behavior, because even I did device.save() after nic.save() , on the device interface tab it shows correct number '1'.
@pheus commented on GitHub (Oct 16, 2025):
Thanks for the update.
There is a difference between the
DeviceandVirtualMachinemodels (Devices are based onDeviceType), so their behavior can differ. Digging into the exact root cause would take some time.If you feel it’s worth pursuing, please update the issue to note the Device vs. VM difference and your specific use case. If a maintainer agrees, they can triage it and open it for work.
@github-actions[bot] commented on GitHub (Oct 24, 2025):
This is a reminder that additional information is needed in order to further triage this issue. If the requested details are not provided, the issue will soon be closed automatically.
@github-actions[bot] commented on GitHub (Oct 31, 2025):
This issue is being closed as no further information has been provided. If you would like to revisit this topic, please first modify your original post to include all the requested detail, and then ask that the issue be reopened.