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500 when updating devices via PATCH /api/dcim/devices #11636
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opened 2025-12-29 21:47:54 +01:00 by adam
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topic: GraphQL
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Reference: starred/netbox#11636
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Originally created by @PaulR282 on GitHub (Sep 19, 2025).
NetBox Edition
NetBox Community
NetBox Version
v.4.4.1
Python Version
3.12
Steps to Reproduce
Make an API PATCH call to /api/dcim/devices with a simple payload like:
[{"id":XX,"position":null}]Expected Behavior
The device should be saved with no position
Observed Behavior
The device does get saved with no position but the call returns a 500 with the following error:
@jnovinger commented on GitHub (Sep 19, 2025):
@PaulR282 , thank you for opening a bug report. I was unable to reproduce the reported behavior on NetBox v4.4.1. In my
curlexample below I'm working with demo data from netbox-communit/netbox-demo-data. Are you able to reproduce this bug with that data set? If not, then it seems like there is something different about your environment.Also, apologies for the accidental edit to the original report, that was a result of an internal tool that I used incorrectly.
@jeremystretch commented on GitHub (Sep 19, 2025):
The error suggests you have an event rule trying to execute a missing/invalid custom script.
@PaulR282 commented on GitHub (Sep 22, 2025):
@jnovinger @jeremystretch Sorry, my bad. There was a problem with a script triggered by an event rule when a device is updated. I don't think I would get a 500 if an event rule fails.
@jnovinger commented on GitHub (Sep 22, 2025):
@PaulR282 , thanks for the update! If you happen to find an issue with the even rule logic that doesn't seem right (a 500 like you mentioned), we'd definitely like to hear about it.