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Add or change images won't work anymore in Netbox Cloud #11039

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opened 2025-12-29 21:39:30 +01:00 by adam · 1 comment
adam commented 2025-12-29 21:39:30 +01:00
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Originally created by @EleosIT on GitHub (Apr 16, 2025).

Deployment Type

NetBox Cloud

NetBox Version

v4.2.6

Python Version

3.12

Steps to Reproduce

  1. Login
  2. Go To Organization
  3. Go To Sites
  4. Select Site
  5. Go To Attach an image
  6. Type name en select image file
  7. Press Create

I'll receive below error message.

When I want to change the floorplan of our site or want to add an image to a device an error occured. Below is the screenshot. Image### Expected Behavior
Normally the new images are visible directly without any error.

Observed Behavior

I also tried it in different browsers / computers and incognito mode in the browser. It makes no difference.

Originally created by @EleosIT on GitHub (Apr 16, 2025). ### Deployment Type NetBox Cloud ### NetBox Version v4.2.6 ### Python Version 3.12 ### Steps to Reproduce 1. Login 2. Go To Organization 3. Go To Sites 4. Select Site 5. Go To Attach an image 6. Type name en select image file 7. Press Create I'll receive below error message. When I want to change the floorplan of our site or want to add an image to a device an error occured. Below is the screenshot. ![Image](https://github.com/user-attachments/assets/5adf108f-f720-496c-b11a-11b5dd7f53fd)### Expected Behavior Normally the new images are visible directly without any error. ### Observed Behavior I also tried it in different browsers / computers and incognito mode in the browser. It makes no difference.
adam closed this issue 2025-12-29 21:39:30 +01:00
adam commented 2025-12-29 21:39:30 +01:00
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@cruse1977 commented on GitHub (Apr 16, 2025):

Hi @EleosIT - if you could please contact NetBox Labs support for issues centred on NetBox Cloud rather than here in the first instance. We're aware of an image upload issue currently affecting certain 4.2.x instances, which should be resolved this afternoon.

@cruse1977 commented on GitHub (Apr 16, 2025): Hi @EleosIT - if you could please contact NetBox Labs support for issues centred on NetBox Cloud rather than here in the first instance. We're aware of an image upload issue currently affecting certain 4.2.x instances, which should be resolved this afternoon.
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Reference: starred/netbox#11039
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