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Job hanging / Event Rule for virtual machine model launching custom script causes job to hang #11034
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opened 2025-12-29 21:39:24 +01:00 by adam
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beta
breaking change
complexity: high
complexity: low
complexity: medium
needs milestone
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severity: high
severity: low
severity: medium
status: accepted
status: backlog
status: blocked
status: duplicate
status: needs owner
status: needs triage
status: revisions needed
status: under review
topic: GraphQL
topic: Internationalization
topic: OpenAPI
topic: UI/UX
topic: cabling
topic: event rules
topic: htmx navigation
topic: industrialization
topic: migrations
topic: plugins
topic: scripts
topic: templating
topic: testing
type: bug
type: deprecation
type: documentation
type: feature
type: housekeeping
type: translation
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Reference: starred/netbox#11034
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Originally created by @chaeynz on GitHub (Apr 15, 2025).
Originally assigned to: @jeremystretch on GitHub.
Deployment Type
Self-hosted
NetBox Version
4.2.6
Python Version
3.11
Steps to Reproduce
Redis server v=7.0.15 sha=00000000:0 malloc=jemalloc-5.3.0 bits=64 build=c89c70d1d28059e4
(probably not relevant, but here u go)
Script:
Virtual Machine Custom Fields:

2x Selection
1x Multiple Selection
1x Object:
Platform Custom Fields:
1x Selection
Tenant Custom Fields:
1x Object: Netbox-DNS->Record
Here a quick json dump of the virtual machine I created.
I did not investigate further, but it seems to me there is some kind of loop going on. You have try except blocks in the code to launch scripts from what I am seeing..
Maybe it is because of the relation with objects?
I hope this is useful, if you have any questions I will be happy to help!
Expected Behavior
Script should return virtual machine json data
Or.. atleast timeout?
Observed Behavior
After 1 hour the jobs are still hanging that ran against for my virtual machine model.
@chaeynz commented on GitHub (Apr 15, 2025):
when running against the tenant object for example it works without problems
@chaeynz commented on GitHub (Apr 15, 2025):
note
#18222
extras/events.py
@arthanson commented on GitHub (Apr 17, 2025):
Weird, it does seem to only do it for Virtual Machines, get's following stack trace:
@jeremystretch commented on GitHub (Apr 23, 2025):
This is reproducible for other objects as well (sites, for instance).
This is happening because the data passed to the script's
run()can contain Python objects which may not be directly serializable as JSON. In this case, it appears to be thegettext()wrapper on the object'sstatuslabel (which is used to support translation).Here's a reproduction which isolates the root issue from the custom script & event rule:
In practice, the exception is raised because NetBox is trying to save the output returned by
run()in a JSONField, and the default encoder for this field (json.JSONEncoder) doesn't support such objects. We could change it toDjangoJSONEncoder, which forces the resolution of Promise objects to serializable strings.@jeremystretch commented on GitHub (Apr 24, 2025):
I should note for posterity that the fix for this bug is limited to the specific scenario detailed above. The switch to using DjangoJSONEncoder will not magically serialize arbitrary objects, but it does provide better serialization support in general.
@chaeynz commented on GitHub (Apr 24, 2025):
Why was it hanging though, shouldnt the job returned the TypeError error?