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Activating a user key in admin causes error: object of type 'NoneType' has no len() #1072
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opened 2025-12-29 16:28:32 +01:00 by adam
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Reference: starred/netbox#1072
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Originally created by @quentinsch on GitHub (Jul 3, 2017).
Python version: 2.7.5
NetBox version: 2.0.7
When activating a user key in the admin backend it causes an error:
<type 'exceptions.TypeError'>
object of type 'NoneType' has no len()
I pasted the private key in the field and when activating this error occurs. Also see screenshot for error message.
@jeremystretch commented on GitHub (Jul 3, 2017):
Please provide the exact steps needed to recreate this issue.
@quentinsch commented on GitHub (Jul 3, 2017):
Ok, figured it out. It was a stupid mistake on my side, but throwing a nicer error message would be better. I pasted the private key of the user to activate the key, but of course you'll need to paste the private key of the logged in admin user to activate a user key.
After doing the steps below, but pasted the right key the key for the user can be activated.
Below the steps to recreate the error:
1: Go to admin
2: Click "add user" and fill in required info
3: Just leave user with basic privileges
4: Login as created user
5: Go to your users profile
6: Go to "User Key"
7: Create a new key pair
8: Save the private key
9: Login as an admin user
10: Go to admin
11: Go to "User keys"
12: Check box for user to activate key
13: Select in dropdown menu "Activate selected user keys"
14: Click "Go"
15: Paste private key saved earlier from the user (this is where it goes wrong)
16: Click "Activate user keys"
17: Error will show as described in earlier comment
@jeremystretch commented on GitHub (Jul 3, 2017):
Awesome, thanks!
Yep, absolutely. Ideally a user should never see a server error.
@jeremystretch commented on GitHub (Jul 5, 2017):
I'm not able to replicate this error using the steps provided. Could you please try again and post the entire stack trace? (You can find this in the admin email or set
DEBUG=Truein configuration.py.)@quentinsch commented on GitHub (Jul 11, 2017):
Sure, here it is:
@jeremystretch commented on GitHub (Jul 12, 2017):
Ok, so this is the issue. The person activating another user's key needs to provide his or her own private key. (No one is ever required to reveal his or her private key to another user.)
But yes, this should be caught and a validation error should be raised.