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Server error after updated object #10483
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opened 2025-12-29 21:32:06 +01:00 by adam
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complexity: high
complexity: low
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severity: medium
status: accepted
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topic: GraphQL
topic: Internationalization
topic: OpenAPI
topic: UI/UX
topic: cabling
topic: event rules
topic: htmx navigation
topic: industrialization
topic: migrations
topic: plugins
topic: scripts
topic: templating
topic: testing
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type: deprecation
type: documentation
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type: housekeeping
type: translation
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Reference: starred/netbox#10483
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Originally created by @JeanKean-art on GitHub (Nov 16, 2024).
Originally assigned to: @bctiemann on GitHub.
Deployment Type
Self-hosted
Triage priority
I volunteer to perform this work (if approved)
NetBox Version
v4.0.7
Python Version
3.11
Steps to Reproduce
I've an issue when I try to access to Virtual Device Contexts main page :
Server Error
There was a problem with your request. Please contact an administrator.
The complete exception is provided below:
<class 'django.core.exceptions.FieldError'>
Cannot resolve keyword '_name' into field. Choices are: bookmarks, comments, created, custom_field_data, description, device, device_id, id, identifier, interface_count, interfaces, journal_entries, last_updated, name, primary_ip4, primary_ip4_id, primary_ip6, primary_ip6_id, status, tagged_items, tags, tenant, tenant_id
Python version: 3.11.6
NetBox version: 4.0.7
Plugins: None installed
I can list VDC using to api call /api/dcim/virtual-device-contexts/
I can access to a specific VDC ID using GUI and API
Expected Behavior
I'm supposed to display the list of all VDC on GUI
Observed Behavior
Server Error
There was a problem with your request. Please contact an administrator.
The complete exception is provided below:
<class 'django.core.exceptions.FieldError'>
Cannot resolve keyword '_name' into field. Choices are: bookmarks, comments, created, custom_field_data, description, device, device_id, id, identifier, interface_count, interfaces, journal_entries, last_updated, name, primary_ip4, primary_ip4_id, primary_ip6, primary_ip6_id, status, tagged_items, tags, tenant, tenant_id
Python version: 3.11.6
NetBox version: 4.0.7
Plugins: None installed
@jeremystretch commented on GitHub (Nov 18, 2024):
Thank you for opening a bug report. Unfortunately, the information you have provided is not sufficient for someone else to attempt to reproduce the reported behavior. Remember, each bug report must include detailed steps that someone else can follow on a clean, empty NetBox installation to reproduce the exact problem you're experiencing. These instructions should include the creation of any involved objects, any configuration changes, and complete accounting of the actions being taken. Also be sure that your report does not reference data on the public NetBox demo, as that is subject to change at any time by an outside party and cannot be relied upon for bug reports.
@bctiemann commented on GitHub (Nov 25, 2024):
@JeanKean-art Specifically could you provide the full traceback including line numbers? I can't reproduce this either, but with a complete (and formatted) traceback from the terminal/console it would be easier to identify where in the code this is occurring. Please use the three backticks (```) notation. Thanks!
@JeanKean-art commented on GitHub (Nov 26, 2024):
@bctiemann thx for your answer, here is the debug traceback
@ghost commented on GitHub (Dec 2, 2024):
@JeanKean-art @jeremystretch I’ve tried reproducing it, but I wasn’t able to replicate the behavior.
@bctiemann commented on GitHub (Dec 3, 2024):
I posted a PR that will fix this issue automatically during usage. However, it may be that we don't want to clutter up the codebase with scaffolding against upgrade artifacts like I suspect this one to be. So @JeanKean-art a workaround would be to clear out your
user_userconfig.data, either by deleting the whole row from your DB manually or by removing the'ordering'key from theVirtualDeviceContextTabledict. This object only stores view defaults for various tables/views (accumulated through usage of the app) so there shouldn't be any ill effects to removing the data, it'll just put the app back to default out-of-box behavior.@JeanKean-art commented on GitHub (Dec 3, 2024):
Thx @bctiemann,
I deleted the whole row from users_userconfig table. The workaround works
SELECT * FROM users_userconfig;
SELECT * FROM users_userconfig WHERE id = 1; #the user id with the issue
DELETE FROM users_userconfig WHERE id = 1;
INSERT INTO users_userconfig values (1,'{}',1); #recreate the default userconfig for user id 1
@bctiemann commented on GitHub (Dec 5, 2024):
I think there does not need to be a code change here. I can't reproduce the crash anymore. Will keep an eye out for this happening again in future.