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netbox-rq not working with rq 2.0.0 #10470

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opened 2025-12-29 21:31:55 +01:00 by adam · 4 comments
adam commented 2025-12-29 21:31:55 +01:00
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Originally created by @fggec on GitHub (Nov 13, 2024).

Deployment Type

Self-hosted

Triage priority

I'm a NetBox Labs customer

NetBox Version

v4.1.4

Python Version

3.12

Steps to Reproduce

Follow the installation instructions with a fresh Ubuntu 24.04 installation.

Expected Behavior

netbox-rq service is starting correct

Observed Behavior

Starting the netbox-rq service is resulting in an error if the installed version of rq is 2.0.0

Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "/opt/netbox/netbox/manage.py", line 10, in <module>
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:     execute_from_command_line(sys.argv)
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 442, in execute_from_command_line
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:     utility.execute()
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 436, in execute
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:     self.fetch_command(subcommand).run_from_argv(self.argv)
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 275, in fetch_command
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:     klass = load_command_class(app_name, subcommand)
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 48, in load_command_class
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:     module = import_module("%s.management.commands.%s" % (app_name, name))
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "/usr/lib/python3.12/importlib/__init__.py", line 90, in import_module
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:     return _bootstrap._gcd_import(name[level:], package, level)
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "<frozen importlib._bootstrap>", line 1387, in _gcd_import
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "<frozen importlib._bootstrap>", line 1360, in _find_and_load
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "<frozen importlib._bootstrap>", line 1331, in _find_and_load_unlocked
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "<frozen importlib._bootstrap>", line 935, in _load_unlocked
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "<frozen importlib._bootstrap_external>", line 995, in exec_module
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "<frozen importlib._bootstrap>", line 488, in _call_with_frames_removed
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "/opt/netbox-4.1.4/netbox/core/management/commands/rqworker.py", line 3, in <module>
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:     from django_rq.management.commands.rqworker import Command as _Command
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:   File "/opt/netbox/venv/lib/python3.12/site-packages/django_rq/management/commands/rqworker.py", line 5, in <module>
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]:     from rq import Connection
Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: ImportError: cannot import name 'Connection' from 'rq' (/opt/netbox/venv/lib/python3.12/site-packages/rq/__init__.py). Did you mean: 'connections'?
Nov 13 12:53:29 vm-int-lab-netbox01 systemd[1]: netbox-rq.service: Main process exited, code=exited, status=1/FAILURE```
Originally created by @fggec on GitHub (Nov 13, 2024). ### Deployment Type Self-hosted ### Triage priority I'm a NetBox Labs customer ### NetBox Version v4.1.4 ### Python Version 3.12 ### Steps to Reproduce Follow the installation instructions with a fresh Ubuntu 24.04 installation. ### Expected Behavior netbox-rq service is starting correct ### Observed Behavior Starting the netbox-rq service is resulting in an error if the installed version of rq is 2.0.0 ```Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: Traceback (most recent call last): Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "/opt/netbox/netbox/manage.py", line 10, in <module> Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: execute_from_command_line(sys.argv) Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 442, in execute_from_command_line Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: utility.execute() Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 436, in execute Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: self.fetch_command(subcommand).run_from_argv(self.argv) Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 275, in fetch_command Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: klass = load_command_class(app_name, subcommand) Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 48, in load_command_class Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: module = import_module("%s.management.commands.%s" % (app_name, name)) Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "/usr/lib/python3.12/importlib/__init__.py", line 90, in import_module Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: return _bootstrap._gcd_import(name[level:], package, level) Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "<frozen importlib._bootstrap>", line 1387, in _gcd_import Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "<frozen importlib._bootstrap>", line 1360, in _find_and_load Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "<frozen importlib._bootstrap>", line 1331, in _find_and_load_unlocked Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "<frozen importlib._bootstrap>", line 935, in _load_unlocked Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "<frozen importlib._bootstrap_external>", line 995, in exec_module Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "<frozen importlib._bootstrap>", line 488, in _call_with_frames_removed Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "/opt/netbox-4.1.4/netbox/core/management/commands/rqworker.py", line 3, in <module> Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: from django_rq.management.commands.rqworker import Command as _Command Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: File "/opt/netbox/venv/lib/python3.12/site-packages/django_rq/management/commands/rqworker.py", line 5, in <module> Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: from rq import Connection Nov 13 12:53:29 vm-int-lab-netbox01 python3[3126]: ImportError: cannot import name 'Connection' from 'rq' (/opt/netbox/venv/lib/python3.12/site-packages/rq/__init__.py). Did you mean: 'connections'? Nov 13 12:53:29 vm-int-lab-netbox01 systemd[1]: netbox-rq.service: Main process exited, code=exited, status=1/FAILURE```
adam closed this issue 2025-12-29 21:31:55 +01:00
adam commented 2025-12-29 21:31:55 +01:00
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@fggec commented on GitHub (Nov 13, 2024):

As a quickfix append to your local_requirements.txt the line rq<2.0.0 and everything should be fine again

@fggec commented on GitHub (Nov 13, 2024): As a quickfix append to your local_requirements.txt the line `rq<2.0.0` and everything should be fine again
adam commented 2025-12-29 21:31:55 +01:00
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@jeremystretch commented on GitHub (Nov 13, 2024):

v4.1.4

Please upgrade to the current stable release (v4.1.6) as this issue has already been resolved.

@jeremystretch commented on GitHub (Nov 13, 2024): > v4.1.4 Please upgrade to the current stable release (v4.1.6) as this issue has already been resolved.
adam commented 2025-12-29 21:31:56 +01:00
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@fggec commented on GitHub (Nov 14, 2024):

Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "/opt/netbox/netbox/manage.py", line 10, in <module>
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:     execute_from_command_line(sys.argv)
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 442, in execute_from_command_line
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:     utility.execute()
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 436, in execute
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:     self.fetch_command(subcommand).run_from_argv(self.argv)
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 275, in fetch_command
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:     klass = load_command_class(app_name, subcommand)
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 48, in load_command_class
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:     module = import_module("%s.management.commands.%s" % (app_name, name))
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "/usr/lib/python3.12/importlib/__init__.py", line 90, in import_module
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:     return _bootstrap._gcd_import(name[level:], package, level)
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "<frozen importlib._bootstrap>", line 1387, in _gcd_import
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "<frozen importlib._bootstrap>", line 1360, in _find_and_load
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "<frozen importlib._bootstrap>", line 1331, in _find_and_load_unlocked
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "<frozen importlib._bootstrap>", line 935, in _load_unlocked
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "<frozen importlib._bootstrap_external>", line 995, in exec_module
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "<frozen importlib._bootstrap>", line 488, in _call_with_frames_removed
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "/opt/netbox-4.1.6/netbox/core/management/commands/rqworker.py", line 3, in <module>
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:     from django_rq.management.commands.rqworker import Command as _Command
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:   File "/opt/netbox/venv/lib/python3.12/site-packages/django_rq/management/commands/rqworker.py", line 5, in <module>
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]:     from rq import Connection
Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: ImportError: cannot import name 'Connection' from 'rq' (/opt/netbox/venv/lib/python3.12/site-packages/rq/__init__.py). Did you mean: 'connections'?
Nov 14 09:20:57 vm-int-lab-netbox01 systemd[1]: netbox-rq.service: Main process exited, code=exited, status=1/FAILURE

Computer says NO

@fggec commented on GitHub (Nov 14, 2024): ```Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: Traceback (most recent call last): Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "/opt/netbox/netbox/manage.py", line 10, in <module> Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: execute_from_command_line(sys.argv) Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 442, in execute_from_command_line Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: utility.execute() Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 436, in execute Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: self.fetch_command(subcommand).run_from_argv(self.argv) Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 275, in fetch_command Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: klass = load_command_class(app_name, subcommand) Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "/opt/netbox/venv/lib/python3.12/site-packages/django/core/management/__init__.py", line 48, in load_command_class Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: module = import_module("%s.management.commands.%s" % (app_name, name)) Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "/usr/lib/python3.12/importlib/__init__.py", line 90, in import_module Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: return _bootstrap._gcd_import(name[level:], package, level) Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "<frozen importlib._bootstrap>", line 1387, in _gcd_import Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "<frozen importlib._bootstrap>", line 1360, in _find_and_load Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "<frozen importlib._bootstrap>", line 1331, in _find_and_load_unlocked Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "<frozen importlib._bootstrap>", line 935, in _load_unlocked Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "<frozen importlib._bootstrap_external>", line 995, in exec_module Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "<frozen importlib._bootstrap>", line 488, in _call_with_frames_removed Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "/opt/netbox-4.1.6/netbox/core/management/commands/rqworker.py", line 3, in <module> Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: from django_rq.management.commands.rqworker import Command as _Command Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: File "/opt/netbox/venv/lib/python3.12/site-packages/django_rq/management/commands/rqworker.py", line 5, in <module> Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: from rq import Connection Nov 14 09:20:57 vm-int-lab-netbox01 python3[3365]: ImportError: cannot import name 'Connection' from 'rq' (/opt/netbox/venv/lib/python3.12/site-packages/rq/__init__.py). Did you mean: 'connections'? Nov 14 09:20:57 vm-int-lab-netbox01 systemd[1]: netbox-rq.service: Main process exited, code=exited, status=1/FAILURE ``` Computer says NO
adam commented 2025-12-29 21:31:56 +01:00
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@fggec commented on GitHub (Nov 14, 2024):

Ignore my last comment. I got what you meant.

Not the error is fixed, you fixed the requirements.

@fggec commented on GitHub (Nov 14, 2024): Ignore my last comment. I got what you meant. Not the error is fixed, you fixed the requirements.
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Reference: starred/netbox#10470
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