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Gunicorn Supervisor/nginx Install Fails (V2.0.4) #1014

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opened 2025-12-29 16:27:53 +01:00 by adam · 1 comment
adam commented 2025-12-29 16:27:53 +01:00
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Originally created by @thatdoodle on GitHub (Jun 8, 2017).

Issue type: Bug Report

Python version: 3.5.2
NetBox version: 2.0.4

Followed the installation guide, and am getting stuck installing Gunicorn Supervisor & nginx on Ubuntu 16.04.2 LTS. Installation goes smoothly until I try to install these packages, at which point my terminal output looks like this;

/opt/netbox/netbox$ sudo apt-get install -y gunicorn supervisor
[sudo] password for administrator: 
Reading package lists... Done
Building dependency tree       
Reading state information... Done
gunicorn is already the newest version (19.4.5-1ubuntu1).
supervisor is already the newest version (3.2.0-2ubuntu0.1).
The following packages were automatically installed and are no longer required:
  linux-headers-4.4.0-66 linux-headers-4.4.0-66-generic linux-headers-4.4.0-70
  linux-headers-4.4.0-70-generic linux-headers-4.4.0-71
  linux-headers-4.4.0-71-generic linux-headers-4.4.0-72
  linux-headers-4.4.0-72-generic linux-headers-4.4.0-75
  linux-headers-4.4.0-75-generic linux-image-4.4.0-66-generic
  linux-image-4.4.0-70-generic linux-image-4.4.0-71-generic
  linux-image-4.4.0-72-generic linux-image-4.4.0-75-generic
  linux-image-extra-4.4.0-66-generic linux-image-extra-4.4.0-70-generic
  linux-image-extra-4.4.0-71-generic linux-image-extra-4.4.0-72-generic
  linux-image-extra-4.4.0-75-generic snap-confine ubuntu-core-launcher
Use 'sudo apt autoremove' to remove them.
0 to upgrade, 0 to newly install, 0 to remove and 2 not to upgrade.
7 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up python-setuptools (20.7.0-1) ...
Traceback (most recent call last):
  File "/usr/bin/pycompile", line 35, in <module>
    from debpython.version import SUPPORTED, debsorted, vrepr, \
  File "/usr/share/python/debpython/version.py", line 24, in <module>
    from ConfigParser import SafeConfigParser
ImportError: No module named 'ConfigParser'
dpkg: error processing package python-setuptools (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of python-gunicorn:
 python-gunicorn depends on python-setuptools; however:
  Package python-setuptools is not configured yet.

dpkg: error processing package python-gunicorn (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of gunicorn:
 gunicorn depends on python-gunicorn (= 19.4.5-1ubuntu1); however:
  Package python-gunicorn is not configured yet.
 gunicorn depends on python-setuptools; however:
  Package python-setuptools is not configured yet.

dpkg: error processing package gunicorn (--configure):
 dependency problems - leaving unconfigured
Setting up python-pip (8.1.1-2ubuntu0.4) ...
No apport report written because the error message indicates it's a follow-up error from a previous failure.
                            No apport report written because the error message indicates it's a follow-up error from a previous failure.
                                                        Traceback (most recent call last):
  File "/usr/bin/pycompile", line 35, in <module>
    from debpython.version import SUPPORTED, debsorted, vrepr, \
  File "/usr/share/python/debpython/version.py", line 24, in <module>
    from ConfigParser import SafeConfigParser
ImportError: No module named 'ConfigParser'
dpkg: error processing package python-pip (--configure):
 subprocess installed post-installation script returned error exit status 1
No apport report written because MaxReports has already been reached
                                                                    Setting up python-wheel (0.29.0-1) ...
Traceback (most recent call last):
  File "/usr/bin/pycompile", line 35, in <module>
    from debpython.version import SUPPORTED, debsorted, vrepr, \
  File "/usr/share/python/debpython/version.py", line 24, in <module>
    from ConfigParser import SafeConfigParser
ImportError: No module named 'ConfigParser'
dpkg: error processing package python-wheel (--configure):
 subprocess installed post-installation script returned error exit status 1
Setting up python-meld3 (1.0.2-2) ...
No apport report written because MaxReports has already been reached
                                                                    Traceback (most recent call last):
  File "/usr/bin/pycompile", line 35, in <module>
    from debpython.version import SUPPORTED, debsorted, vrepr, \
  File "/usr/share/python/debpython/version.py", line 24, in <module>
    from ConfigParser import SafeConfigParser
ImportError: No module named 'ConfigParser'
dpkg: error processing package python-meld3 (--configure):
 subprocess installed post-installation script returned error exit status 1
No apport report written because MaxReports has already been reached
                                                                    dpkg: dependency problems prevent configuration of supervisor:
 supervisor depends on python-meld3; however:
  Package python-meld3 is not configured yet.

dpkg: error processing package supervisor (--configure):
 dependency problems - leaving unconfigured
No apport report written because MaxReports has already been reached
                                                                    Errors were encountered while processing:
 python-setuptools
 python-gunicorn
 gunicorn
 python-pip
 python-wheel
 python-meld3
 supervisor
E: Sub-process /usr/bin/dpkg returned an error code (1)

This doesn't allow me to continue with the setup, as installing nginx gives the same error, resulting in the necessary files/directories not being created.

Output from nginx install;

/opt/netbox/netbox$ sudo apt-get install -y nginx
Reading package lists... Done
Building dependency tree       
Reading state information... Done
nginx is already the newest version (1.10.0-0ubuntu0.16.04.4).
The following packages were automatically installed and are no longer required:
  linux-headers-4.4.0-66 linux-headers-4.4.0-66-generic linux-headers-4.4.0-70
  linux-headers-4.4.0-70-generic linux-headers-4.4.0-71
  linux-headers-4.4.0-71-generic linux-headers-4.4.0-72
  linux-headers-4.4.0-72-generic linux-headers-4.4.0-75
  linux-headers-4.4.0-75-generic linux-image-4.4.0-66-generic
  linux-image-4.4.0-70-generic linux-image-4.4.0-71-generic
  linux-image-4.4.0-72-generic linux-image-4.4.0-75-generic
  linux-image-extra-4.4.0-66-generic linux-image-extra-4.4.0-70-generic
  linux-image-extra-4.4.0-71-generic linux-image-extra-4.4.0-72-generic
  linux-image-extra-4.4.0-75-generic snap-confine ubuntu-core-launcher
Use 'sudo apt autoremove' to remove them.
0 to upgrade, 0 to newly install, 0 to remove and 2 not to upgrade.
7 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up python-setuptools (20.7.0-1) ...
Traceback (most recent call last):
  File "/usr/bin/pycompile", line 35, in <module>
    from debpython.version import SUPPORTED, debsorted, vrepr, \
  File "/usr/share/python/debpython/version.py", line 24, in <module>
    from ConfigParser import SafeConfigParser
ImportError: No module named 'ConfigParser'
dpkg: error processing package python-setuptools (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of python-gunicorn:
 python-gunicorn depends on python-setuptools; however:
  Package python-setuptools is not configured yet.

dpkg: error processing package python-gunicorn (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of gunicorn:
 gunicorn depends on python-gunicorn (= 19.4.5-1ubuntu1); however:
  Package python-gunicorn is not configured yet.
 gunicorn depends on python-setuptools; however:
  Package python-setuptools is not configured yet.

dpkg: error processing package gunicorn (--configure):
 dependency problems - leaving unconfigured
Setting up python-pip (8.1.1-2ubuntu0.4) ...
No apport report written because the error message indicates it's a follow-up error from a previous failure.
                            No apport report written because the error message indicates it's a follow-up error from a previous failure.
                                                        Traceback (most recent call last):
  File "/usr/bin/pycompile", line 35, in <module>
    from debpython.version import SUPPORTED, debsorted, vrepr, \
  File "/usr/share/python/debpython/version.py", line 24, in <module>
    from ConfigParser import SafeConfigParser
ImportError: No module named 'ConfigParser'
dpkg: error processing package python-pip (--configure):
 subprocess installed post-installation script returned error exit status 1
No apport report written because MaxReports has already been reached
                                                                    Setting up python-wheel (0.29.0-1) ...
Traceback (most recent call last):
  File "/usr/bin/pycompile", line 35, in <module>
    from debpython.version import SUPPORTED, debsorted, vrepr, \
  File "/usr/share/python/debpython/version.py", line 24, in <module>
    from ConfigParser import SafeConfigParser
ImportError: No module named 'ConfigParser'
dpkg: error processing package python-wheel (--configure):
 subprocess installed post-installation script returned error exit status 1
No apport report written because MaxReports has already been reached
                                                                    Setting up python-meld3 (1.0.2-2) ...
Traceback (most recent call last):
  File "/usr/bin/pycompile", line 35, in <module>
    from debpython.version import SUPPORTED, debsorted, vrepr, \
  File "/usr/share/python/debpython/version.py", line 24, in <module>
    from ConfigParser import SafeConfigParser
ImportError: No module named 'ConfigParser'
dpkg: error processing package python-meld3 (--configure):
 subprocess installed post-installation script returned error exit status 1
No apport report written because MaxReports has already been reached
                                                                    dpkg: dependency problems prevent configuration of supervisor:
 supervisor depends on python-meld3; however:
  Package python-meld3 is not configured yet.

dpkg: error processing package supervisor (--configure):
 dependency problems - leaving unconfigured
No apport report written because MaxReports has already been reached
                                                                    Errors were encountered while processing:
 python-setuptools
 python-gunicorn
 gunicorn
 python-pip
 python-wheel
 python-meld3
 supervisor
E: Sub-process /usr/bin/dpkg returned an error code (1)

Edit: Bad formatting - First bug report on Github

Originally created by @thatdoodle on GitHub (Jun 8, 2017). <!-- Please note: GitHub issues are to be used only for feature requests and bug reports. For installation assistance or general discussion, please join us on the mailing list: https://groups.google.com/forum/#!forum/netbox-discuss Please indicate "bug report" or "feature request" below. Be sure to search the existing set of issues (both open and closed) to see if a similar issue has already been raised. --> ### Issue type: Bug Report <!-- If filing a bug, please indicate the version of Python and NetBox you are running. (This is not necessary for feature requests.) --> **Python version: 3.5.2** **NetBox version: 2.0.4** <!-- --> Followed the installation guide, and am getting stuck installing Gunicorn Supervisor & nginx on Ubuntu 16.04.2 LTS. Installation goes smoothly until I try to install these packages, at which point my terminal output looks like this; ``` /opt/netbox/netbox$ sudo apt-get install -y gunicorn supervisor [sudo] password for administrator: Reading package lists... Done Building dependency tree Reading state information... Done gunicorn is already the newest version (19.4.5-1ubuntu1). supervisor is already the newest version (3.2.0-2ubuntu0.1). The following packages were automatically installed and are no longer required: linux-headers-4.4.0-66 linux-headers-4.4.0-66-generic linux-headers-4.4.0-70 linux-headers-4.4.0-70-generic linux-headers-4.4.0-71 linux-headers-4.4.0-71-generic linux-headers-4.4.0-72 linux-headers-4.4.0-72-generic linux-headers-4.4.0-75 linux-headers-4.4.0-75-generic linux-image-4.4.0-66-generic linux-image-4.4.0-70-generic linux-image-4.4.0-71-generic linux-image-4.4.0-72-generic linux-image-4.4.0-75-generic linux-image-extra-4.4.0-66-generic linux-image-extra-4.4.0-70-generic linux-image-extra-4.4.0-71-generic linux-image-extra-4.4.0-72-generic linux-image-extra-4.4.0-75-generic snap-confine ubuntu-core-launcher Use 'sudo apt autoremove' to remove them. 0 to upgrade, 0 to newly install, 0 to remove and 2 not to upgrade. 7 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up python-setuptools (20.7.0-1) ... Traceback (most recent call last): File "/usr/bin/pycompile", line 35, in <module> from debpython.version import SUPPORTED, debsorted, vrepr, \ File "/usr/share/python/debpython/version.py", line 24, in <module> from ConfigParser import SafeConfigParser ImportError: No module named 'ConfigParser' dpkg: error processing package python-setuptools (--configure): subprocess installed post-installation script returned error exit status 1 dpkg: dependency problems prevent configuration of python-gunicorn: python-gunicorn depends on python-setuptools; however: Package python-setuptools is not configured yet. dpkg: error processing package python-gunicorn (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of gunicorn: gunicorn depends on python-gunicorn (= 19.4.5-1ubuntu1); however: Package python-gunicorn is not configured yet. gunicorn depends on python-setuptools; however: Package python-setuptools is not configured yet. dpkg: error processing package gunicorn (--configure): dependency problems - leaving unconfigured Setting up python-pip (8.1.1-2ubuntu0.4) ... No apport report written because the error message indicates it's a follow-up error from a previous failure. No apport report written because the error message indicates it's a follow-up error from a previous failure. Traceback (most recent call last): File "/usr/bin/pycompile", line 35, in <module> from debpython.version import SUPPORTED, debsorted, vrepr, \ File "/usr/share/python/debpython/version.py", line 24, in <module> from ConfigParser import SafeConfigParser ImportError: No module named 'ConfigParser' dpkg: error processing package python-pip (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports has already been reached Setting up python-wheel (0.29.0-1) ... Traceback (most recent call last): File "/usr/bin/pycompile", line 35, in <module> from debpython.version import SUPPORTED, debsorted, vrepr, \ File "/usr/share/python/debpython/version.py", line 24, in <module> from ConfigParser import SafeConfigParser ImportError: No module named 'ConfigParser' dpkg: error processing package python-wheel (--configure): subprocess installed post-installation script returned error exit status 1 Setting up python-meld3 (1.0.2-2) ... No apport report written because MaxReports has already been reached Traceback (most recent call last): File "/usr/bin/pycompile", line 35, in <module> from debpython.version import SUPPORTED, debsorted, vrepr, \ File "/usr/share/python/debpython/version.py", line 24, in <module> from ConfigParser import SafeConfigParser ImportError: No module named 'ConfigParser' dpkg: error processing package python-meld3 (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports has already been reached dpkg: dependency problems prevent configuration of supervisor: supervisor depends on python-meld3; however: Package python-meld3 is not configured yet. dpkg: error processing package supervisor (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports has already been reached Errors were encountered while processing: python-setuptools python-gunicorn gunicorn python-pip python-wheel python-meld3 supervisor E: Sub-process /usr/bin/dpkg returned an error code (1) ``` This doesn't allow me to continue with the setup, as installing nginx gives the same error, resulting in the necessary files/directories not being created. Output from nginx install; ``` /opt/netbox/netbox$ sudo apt-get install -y nginx Reading package lists... Done Building dependency tree Reading state information... Done nginx is already the newest version (1.10.0-0ubuntu0.16.04.4). The following packages were automatically installed and are no longer required: linux-headers-4.4.0-66 linux-headers-4.4.0-66-generic linux-headers-4.4.0-70 linux-headers-4.4.0-70-generic linux-headers-4.4.0-71 linux-headers-4.4.0-71-generic linux-headers-4.4.0-72 linux-headers-4.4.0-72-generic linux-headers-4.4.0-75 linux-headers-4.4.0-75-generic linux-image-4.4.0-66-generic linux-image-4.4.0-70-generic linux-image-4.4.0-71-generic linux-image-4.4.0-72-generic linux-image-4.4.0-75-generic linux-image-extra-4.4.0-66-generic linux-image-extra-4.4.0-70-generic linux-image-extra-4.4.0-71-generic linux-image-extra-4.4.0-72-generic linux-image-extra-4.4.0-75-generic snap-confine ubuntu-core-launcher Use 'sudo apt autoremove' to remove them. 0 to upgrade, 0 to newly install, 0 to remove and 2 not to upgrade. 7 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up python-setuptools (20.7.0-1) ... Traceback (most recent call last): File "/usr/bin/pycompile", line 35, in <module> from debpython.version import SUPPORTED, debsorted, vrepr, \ File "/usr/share/python/debpython/version.py", line 24, in <module> from ConfigParser import SafeConfigParser ImportError: No module named 'ConfigParser' dpkg: error processing package python-setuptools (--configure): subprocess installed post-installation script returned error exit status 1 dpkg: dependency problems prevent configuration of python-gunicorn: python-gunicorn depends on python-setuptools; however: Package python-setuptools is not configured yet. dpkg: error processing package python-gunicorn (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of gunicorn: gunicorn depends on python-gunicorn (= 19.4.5-1ubuntu1); however: Package python-gunicorn is not configured yet. gunicorn depends on python-setuptools; however: Package python-setuptools is not configured yet. dpkg: error processing package gunicorn (--configure): dependency problems - leaving unconfigured Setting up python-pip (8.1.1-2ubuntu0.4) ... No apport report written because the error message indicates it's a follow-up error from a previous failure. No apport report written because the error message indicates it's a follow-up error from a previous failure. Traceback (most recent call last): File "/usr/bin/pycompile", line 35, in <module> from debpython.version import SUPPORTED, debsorted, vrepr, \ File "/usr/share/python/debpython/version.py", line 24, in <module> from ConfigParser import SafeConfigParser ImportError: No module named 'ConfigParser' dpkg: error processing package python-pip (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports has already been reached Setting up python-wheel (0.29.0-1) ... Traceback (most recent call last): File "/usr/bin/pycompile", line 35, in <module> from debpython.version import SUPPORTED, debsorted, vrepr, \ File "/usr/share/python/debpython/version.py", line 24, in <module> from ConfigParser import SafeConfigParser ImportError: No module named 'ConfigParser' dpkg: error processing package python-wheel (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports has already been reached Setting up python-meld3 (1.0.2-2) ... Traceback (most recent call last): File "/usr/bin/pycompile", line 35, in <module> from debpython.version import SUPPORTED, debsorted, vrepr, \ File "/usr/share/python/debpython/version.py", line 24, in <module> from ConfigParser import SafeConfigParser ImportError: No module named 'ConfigParser' dpkg: error processing package python-meld3 (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports has already been reached dpkg: dependency problems prevent configuration of supervisor: supervisor depends on python-meld3; however: Package python-meld3 is not configured yet. dpkg: error processing package supervisor (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports has already been reached Errors were encountered while processing: python-setuptools python-gunicorn gunicorn python-pip python-wheel python-meld3 supervisor E: Sub-process /usr/bin/dpkg returned an error code (1) ``` <!-- --> Edit: Bad formatting - First bug report on Github <!--
adam closed this issue 2025-12-29 16:27:53 +01:00
adam commented 2025-12-29 16:27:54 +01:00
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@jeremystretch commented on GitHub (Jun 8, 2017):

Gunicorn, supervisor, and nginx are all independent applications and are not part of NetBox. I'm not sure what has gone wrong with your installation, but you might consider seeking help on the Ubuntu support forums.

@jeremystretch commented on GitHub (Jun 8, 2017): Gunicorn, supervisor, and nginx are all independent applications and are not part of NetBox. I'm not sure what has gone wrong with your installation, but you might consider seeking help on the [Ubuntu support forums](https://ubuntuforums.org/).
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Reference: starred/netbox#1014
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