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Listening times are not calculated correctly. #753

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opened 2026-04-24 23:19:39 +02:00 by adam · 9 comments
adam commented 2026-04-24 23:19:39 +02:00
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Originally created by @shomilsaini on GitHub (Nov 14, 2022).

Listening times are not calculated correctly. For total podcasts of length betweeen 20mins to 80mins you can see in the attached screenshot the time listened is not correct.

Overall listening times for all users
image

Details of the first item
image

Originally created by @shomilsaini on GitHub (Nov 14, 2022). Listening times are not calculated correctly. For total podcasts of length betweeen 20mins to 80mins you can see in the attached screenshot the time listened is not correct. Overall listening times for all users ![image](https://user-images.githubusercontent.com/46788173/201744794-f43f7233-2bda-494b-b04e-fc84c8862921.png) Details of the first item ![image](https://user-images.githubusercontent.com/46788173/201745210-b04f367a-2c5d-49ab-ba7d-30d80eefabc2.png)
adam closed this issue 2026-04-24 23:19:40 +02:00
adam commented 2026-04-24 23:19:41 +02:00
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@advplyr commented on GitHub (Nov 14, 2022):

There was a bug with the iOS app when sending listening times. Are you using the iOS app?

It may have been fixed with the last release, have you had any listening sessions come in incorrectly in the latest release?

You can clean up your listening session stats by deleting those invalid ones. It won't be as accurate since you miss out on those sessions but at least it won't be that far off.

@advplyr commented on GitHub (Nov 14, 2022): There was a bug with the iOS app when sending listening times. Are you using the iOS app? It may have been fixed with the last release, have you had any listening sessions come in incorrectly in the latest release? You can clean up your listening session stats by deleting those invalid ones. It won't be as accurate since you miss out on those sessions but at least it won't be that far off.
adam commented 2026-04-24 23:19:41 +02:00
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@shomilsaini commented on GitHub (Nov 14, 2022):

Yes I have some friends with iOS and myself on Android. With the server docker image deployed on Unraid.
Once the updates are pushed for all platforms I will be happy to test out again.
If there is anything I need to relay to get this fixed on iOS to my contacts please let me know thanks.

Cheers!

@shomilsaini commented on GitHub (Nov 14, 2022): Yes I have some friends with iOS and myself on Android. With the server docker image deployed on Unraid. Once the updates are pushed for all platforms I will be happy to test out again. If there is anything I need to relay to get this fixed on iOS to my contacts please let me know thanks. Cheers!
adam commented 2026-04-24 23:19:43 +02:00
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@shomilsaini commented on GitHub (Nov 14, 2022):

It may have been fixed with the last release, have you had any listening sessions come in incorrectly in the latest release?

Sorry forgot to answer this. Yes these stats are from today and the details page shows the date and time as well.
The server is running v2.2.4

If there are any updates please feel free to let me know how to acquire them.

Thanks.

@shomilsaini commented on GitHub (Nov 14, 2022): > It may have been fixed with the last release, have you had any listening sessions come in incorrectly in the latest release? Sorry forgot to answer this. Yes these stats are from today and the details page shows the date and time as well. The server is running v2.2.4 If there are any updates please feel free to let me know how to acquire them. Thanks.
adam commented 2026-04-24 23:19:44 +02:00
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@advplyr commented on GitHub (Nov 14, 2022):

I just want to confirm you are only seeing these listening session errors coming from iOS ?

@advplyr commented on GitHub (Nov 14, 2022): I just want to confirm you are only seeing these listening session errors coming from iOS ?
adam commented 2026-04-24 23:19:45 +02:00
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@shomilsaini commented on GitHub (Nov 14, 2022):

I just want to confirm you are only seeing these listening session errors coming from iOS ?

Yes, the Time Listened is incorrect for iOS only.

However, even on Android app the Date time fields dont make sense. Screenshot below.

For example - Started At & Start Time are not same. Or I am not able to comprehend their meanings. Same for other fields.

image

For reference, this is how my plex history looks on Tautulli. It may be an apples to oranges comparison, please correct me if so.

image

@shomilsaini commented on GitHub (Nov 14, 2022): > I just want to confirm you are only seeing these listening session errors coming from iOS ? Yes, the `Time Listened` is incorrect for iOS only. However, even on Android app the Date time fields dont make sense. Screenshot below. For example - `Started At` & `Start Time` are not same. Or I am not able to comprehend their meanings. Same for other fields. ![image](https://user-images.githubusercontent.com/46788173/201749146-9cdfe3dc-6a2c-4951-8530-73e61fd6c404.png) For reference, this is how my plex history looks on Tautulli. It may be an apples to oranges comparison, please correct me if so. ![image](https://user-images.githubusercontent.com/46788173/201749742-a2a2cee2-53c4-49ff-81a4-eb929a21087a.png)
adam commented 2026-04-24 23:19:46 +02:00
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@shomilsaini commented on GitHub (Nov 14, 2022):

Also, the Android Auto app does not let me choose individual files to play.
So if I have different files for different episodes of a podcast I only see the name and not the episodes to choose from.
It will play where I last left it, but SOL if I want to jump episodes.

Cheers!

@shomilsaini commented on GitHub (Nov 14, 2022): Also, the Android Auto app does not let me choose individual files to play. So if I have different files for different episodes of a podcast I only see the name and not the episodes to choose from. It will play where I last left it, but SOL if I want to jump episodes. Cheers!
adam commented 2026-04-24 23:19:47 +02:00
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@advplyr commented on GitHub (Nov 14, 2022):

Also, the Android Auto app does not let me choose individual files to play. So if I have different files for different episodes of a podcast I only see the name and not the episodes to choose from. It will play where I last left it, but SOL if I want to jump episodes.

Cheers!

Are you using a podcast library? For podcast libraries every audio file is a separate episode always.

@advplyr commented on GitHub (Nov 14, 2022): > Also, the Android Auto app does not let me choose individual files to play. So if I have different files for different episodes of a podcast I only see the name and not the episodes to choose from. It will play where I last left it, but SOL if I want to jump episodes. > > Cheers! Are you using a podcast library? For podcast libraries every audio file is a separate episode always.
adam commented 2026-04-24 23:19:47 +02:00
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@shomilsaini commented on GitHub (Nov 14, 2022):

Also, the Android Auto app does not let me choose individual files to play. So if I have different files for different episodes of a podcast I only see the name and not the episodes to choose from. It will play where I last left it, but SOL if I want to jump episodes.
Cheers!

Are you using a podcast library? For podcast libraries every audio file is a separate episode always.

I Will post a picture next time I am in my car.
Thanks for your time and effort in helping out.

Cheers!

@shomilsaini commented on GitHub (Nov 14, 2022): > > Also, the Android Auto app does not let me choose individual files to play. So if I have different files for different episodes of a podcast I only see the name and not the episodes to choose from. It will play where I last left it, but SOL if I want to jump episodes. > > Cheers! > > Are you using a podcast library? For podcast libraries every audio file is a separate episode always. I Will post a picture next time I am in my car. Thanks for your time and effort in helping out. Cheers!
adam commented 2026-04-24 23:19:47 +02:00
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@advplyr commented on GitHub (Dec 12, 2022):

This should hopefully be fixed in the latest iOS release v0.9.60

@advplyr commented on GitHub (Dec 12, 2022): This should hopefully be fixed in the latest iOS release [v0.9.60](https://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.60-beta)
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