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[Bug]: Plappa app not reporting user activity or playback method #2741
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opened 2026-04-25 00:10:07 +02:00 by adam
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Reference: starred/audiobookshelf#2741
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Originally created by @Jdiesel87 on GitHub (May 1, 2025).
What happened?
Client using the iOS app Plappa does not show up in the user page as been active or last seen. Listening sessions do show activity but the playback method is listed as "unknown". I realized this is probably a Plappa issue but I wanted to open a request here just to make sure and be able to pass any info onto the open bug request on the Plappa github.
What did you expect to happen?
Expectation would be that active playback on the Plappa app would appear in the AudioBookShelf users dashboard as long as there is an active connection.
Steps to reproduce the issue
Audiobookshelf version
2.21.0
How are you running audiobookshelf?
Docker
What OS is your Audiobookshelf server hosted from?
Linux
If the issue is being seen in the UI, what browsers are you seeing the problem on?
Chrome
Logs
2025-04-30 12:07:40.719
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at Immediate. (/node_modules/express/lib/response.js:1094:9) at process.processImmediate (node:internal/timers:483:21) { code: 'ECONNABORTED' }
2025-04-30 12:09:54.638
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at onfinish (/node_modules/express/lib/response.js:1088:50) at AsyncResource.runInAsyncScope (node:async_hooks:206:9) at listener (/node_modules/on-finished/index.js:170:15) at onFinish (/node_modules/on-finished/index.js:101:5) at callback (/node_modules/ee-first/index.js:55:10) at Socket.onevent (/node_modules/ee-first/index.js:93:5) at Socket.emit (node:events:536:35) at emitErrorNT (node:internal/streams/destroy:169:8) at emitErrorCloseNT (node:internal/streams/destroy:128:3) { code: 'ECONNABORTED' }
2025-04-30 12:12:05.386
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at Immediate. (/node_modules/express/lib/response.js:1094:9) at process.processImmediate (node:internal/timers:483:21) { code: 'ECONNABORTED' }
2025-04-30 12:14:20.210
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at onfinish (/node_modules/express/lib/response.js:1088:50) at AsyncResource.runInAsyncScope (node:async_hooks:206:9) at listener (/node_modules/on-finished/index.js:170:15) at onFinish (/node_modules/on-finished/index.js:101:5) at callback (/node_modules/ee-first/index.js:55:10) at Socket.onevent (/node_modules/ee-first/index.js:93:5) at Socket.emit (node:events:536:35) at emitErrorNT (node:internal/streams/destroy:169:8) at emitErrorCloseNT (node:internal/streams/destroy:128:3) { code: 'ECONNABORTED' }
2025-04-30 12:16:35.564
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at Immediate. (/node_modules/express/lib/response.js:1094:9) at process.processImmediate (node:internal/timers:483:21) { code: 'ECONNABORTED' }
2025-04-30 12:24:41.150
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at Immediate. (/node_modules/express/lib/response.js:1094:9) at process.processImmediate (node:internal/timers:483:21) { code: 'ECONNABORTED' }
2025-04-30 12:26:51.890
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at Immediate. (/node_modules/express/lib/response.js:1094:9) at process.processImmediate (node:internal/timers:483:21) { code: 'ECONNABORTED' }
2025-04-30 12:29:07.894
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at Immediate. (/node_modules/express/lib/response.js:1094:9) at process.processImmediate (node:internal/timers:483:21) { code: 'ECONNABORTED' }
2025-04-30 12:34:37.645
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at onfinish (/node_modules/express/lib/response.js:1088:50) at AsyncResource.runInAsyncScope (node:async_hooks:206:9) at listener (/node_modules/on-finished/index.js:170:15) at onFinish (/node_modules/on-finished/index.js:101:5) at callback (/node_modules/ee-first/index.js:55:10) at Socket.onevent (/node_modules/ee-first/index.js:93:5) at Socket.emit (node:events:536:35) at emitErrorNT (node:internal/streams/destroy:169:8) at emitErrorCloseNT (node:internal/streams/destroy:128:3) { code: 'ECONNABORTED' }
2025-04-30 16:18:05.215
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at Immediate. (/node_modules/express/lib/response.js:1094:9) at process.processImmediate (node:internal/timers:483:21) { code: 'ECONNABORTED' }
2025-04-30 16:20:47.633
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at Immediate. (/node_modules/express/lib/response.js:1094:9) at process.processImmediate (node:internal/timers:483:21) { code: 'ECONNABORTED' }
2025-04-30 16:34:53.412
ERROR
[LibraryItemController] Failed to download file "/Storage/media/audiobooks/Ben Westhoff/Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic/Ben Westhoff - Fentanyl, Inc. - How Rogue Chemists Are Creating the Deadliest Wave of the Opioid Epidemic.m4b" Error: Request aborted at onaborted (/node_modules/express/lib/response.js:1052:15) at Immediate. (/node_modules/express/lib/response.js:1094:9) at process.processImmediate (node:internal/timers:483:21) { code: 'ECONNABORTED' }
DEBUG
[ApiCacheManager] Array.afterUpsert: Clearing cache
@nichwall commented on GitHub (May 1, 2025):
This is an issue with Plappa. The "active user" requires the websocket connection to be used. Plappa uses the API a bit weird, more information in https://github.com/advplyr/audiobookshelf/issues/4196#issuecomment-2797497694
@Jdiesel87 commented on GitHub (May 1, 2025):
I missed this over on the Plappa repo, thanks! This topic can be closed, I'll follow things over there.