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[Bug]: Metadata, Covers, and Backups All Gone #2498

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opened 2026-04-25 00:07:46 +02:00 by adam · 4 comments
adam commented 2026-04-25 00:07:46 +02:00
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Originally created by @getthething on GitHub (Jan 18, 2025).

What happened?

I opened ABS to find that all the metadata and covers were gone. I'm running it via docker on Unraid and I've had several random issues today. I had backups scheduled but there are no backups in the backup folder. There seems to be metadata info saved in appdata but I don't know if that can be used to restore. I've attached the daily log as I don't see a crash log saved in the logs folder.

2025-01-17.txt

What did you expect to happen?

Metadata, covers, and backups to be present based on previous configuration.

Steps to reproduce the issue

Persistent issue.

Audiobookshelf version

2.17.7

How are you running audiobookshelf?

Docker

What OS is your Audiobookshelf server hosted from?

Linux

If the issue is being seen in the UI, what browsers are you seeing the problem on?

None

Logs

Additional Notes

No response

Originally created by @getthething on GitHub (Jan 18, 2025). ### What happened? I opened ABS to find that all the metadata and covers were gone. I'm running it via docker on Unraid and I've had several random issues today. I had backups scheduled but there are no backups in the backup folder. There seems to be metadata info saved in appdata but I don't know if that can be used to restore. I've attached the daily log as I don't see a crash log saved in the logs folder. [2025-01-17.txt](https://github.com/user-attachments/files/18461609/2025-01-17.txt) ### What did you expect to happen? Metadata, covers, and backups to be present based on previous configuration. ### Steps to reproduce the issue Persistent issue. ### Audiobookshelf version 2.17.7 ### How are you running audiobookshelf? Docker ### What OS is your Audiobookshelf server hosted from? Linux ### If the issue is being seen in the UI, what browsers are you seeing the problem on? None ### Logs ```shell ``` ### Additional Notes _No response_
adam added the bug label 2026-04-25 00:07:46 +02:00
adam closed this issue 2026-04-25 00:07:46 +02:00
adam commented 2026-04-25 00:07:46 +02:00
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@advplyr commented on GitHub (Jan 18, 2025):

There is nothing to go off of here to troubleshoot your issue. I see some file download errors in the logs indicating a network issue but it wasn't a crash.
I also use unraid and keep everything in appdata so there are no issues there.

@advplyr commented on GitHub (Jan 18, 2025): There is nothing to go off of here to troubleshoot your issue. I see some file download errors in the logs indicating a network issue but it wasn't a crash. I also use unraid and keep everything in appdata so there are no issues there.
adam commented 2026-04-25 00:07:47 +02:00
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@nichwall commented on GitHub (Jan 18, 2025):

Where were the config, metadata, and backups set to be stored? It sounds like your mounts points are not set up correctly to persist data outside of the container.

@nichwall commented on GitHub (Jan 18, 2025): Where were the config, metadata, and backups set to be stored? It sounds like your mounts points are not set up correctly to persist data outside of the container.
adam commented 2026-04-25 00:07:47 +02:00
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@getthething commented on GitHub (Jan 18, 2025):

Where were the config, metadata, and backups set to be stored? It sounds like your mounts points are not set up correctly to persist data outside of the container.

All in their default locations in ABS. The screenshot below are my paths in Unraid. ABS has been working fine for weeks. Anyone see anything I should change?

Image
@getthething commented on GitHub (Jan 18, 2025): > Where were the config, metadata, and backups set to be stored? It sounds like your mounts points are not set up correctly to persist data outside of the container. All in their default locations in ABS. The screenshot below are my paths in Unraid. ABS has been working fine for weeks. Anyone see anything I should change? <img width="366" alt="Image" src="https://github.com/user-attachments/assets/56feabf8-3416-45e2-bb08-ac8a36112629" />
adam commented 2026-04-25 00:07:47 +02:00
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@advplyr commented on GitHub (Jan 19, 2025):

I'm not seeing anything. Did you figure anything else out?

@advplyr commented on GitHub (Jan 19, 2025): I'm not seeing anything. Did you figure anything else out?
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Reference: starred/audiobookshelf#2498
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