[Bug]: API query failure after upload can trigger a 500 #2433

New Issue

2026-04-25T00:07:04+02:00

adam commented

2026-04-25 00:07:04 +02:00

Originally created by @d33tah on GitHub (Dec 21, 2024).

What happened?

I was uploading my file and got a 500. I looked at the logs and found that it's because Audiobookshelf made a query to https://api.audnex.us/books/B0DK3LD9CF?region=in', and the query triggered an error:

audiobookshelf-1 | message: "Item not available in region 'in' for ASIN: B0DK3LD9CF"

What did you expect to happen?

Upload succeeds, warning gets displayed?

Steps to reproduce the issue

Upload my example.mp3 file (private, can share non-publicly)
Observe the error

Audiobookshelf version

e6ce9dfffe56

How are you running audiobookshelf?

Docker

What OS is your Audiobookshelf server hosted from?

Linux

If the issue is being seen in the UI, what browsers are you seeing the problem on?

Firefox

Logs

audiobookshelf-1  | [2024-12-21 11:10:39.368] ERROR: [Audible] ASIN search error [AxiosError: Request failed with status code 500] {
audiobookshelf-1  |   code: 'ERR_BAD_RESPONSE',
audiobookshelf-1  |   config: {
audiobookshelf-1  |     transitional: {
audiobookshelf-1  |       silentJSONParsing: true,
audiobookshelf-1  |       forcedJSONParsing: true,
audiobookshelf-1  |       clarifyTimeoutError: false
audiobookshelf-1  |     },
audiobookshelf-1  |     adapter: [Function: httpAdapter],
audiobookshelf-1  |     transformRequest: [ [Function: transformRequest] ],
audiobookshelf-1  |     transformResponse: [ [Function: transformResponse] ],
audiobookshelf-1  |     timeout: 30000,
audiobookshelf-1  |     xsrfCookieName: 'XSRF-TOKEN',
audiobookshelf-1  |     xsrfHeaderName: 'X-XSRF-TOKEN',
audiobookshelf-1  |     maxContentLength: -1,
audiobookshelf-1  |     maxBodyLength: -1,
audiobookshelf-1  |     env: { FormData: [Function] },
audiobookshelf-1  |     validateStatus: [Function: validateStatus],
audiobookshelf-1  |     headers: {
audiobookshelf-1  |       Accept: 'application/json, text/plain, */*',
audiobookshelf-1  |       'User-Agent': 'axios/0.27.2'
audiobookshelf-1  |     },
audiobookshelf-1  |     method: 'get',
audiobookshelf-1  |     url: 'https://api.audnex.us/books/B0DK3LD9CF?region=in',
audiobookshelf-1  |     data: undefined
audiobookshelf-1  |   },
audiobookshelf-1  |   request: <ref *1> ClientRequest {
audiobookshelf-1  |     _events: [Object: null prototype] {
audiobookshelf-1  |       abort: [Function (anonymous)],
audiobookshelf-1  |       aborted: [Function (anonymous)],
audiobookshelf-1  |       connect: [Function (anonymous)],
audiobookshelf-1  |       error: [Function (anonymous)],
audiobookshelf-1  |       socket: [Function (anonymous)],
audiobookshelf-1  |       timeout: [Function (anonymous)],
audiobookshelf-1  |       finish: [Function: requestOnFinish]
audiobookshelf-1  |     },
audiobookshelf-1  |     _eventsCount: 7,
audiobookshelf-1  |     _maxListeners: undefined,
audiobookshelf-1  |     outputData: [],
audiobookshelf-1  |     outputSize: 0,
audiobookshelf-1  |     writable: true,
audiobookshelf-1  |     destroyed: true,
audiobookshelf-1  |     _last: true,
audiobookshelf-1  |     chunkedEncoding: false,
audiobookshelf-1  |     shouldKeepAlive: true,
audiobookshelf-1  |     maxRequestsOnConnectionReached: false,
audiobookshelf-1  |     _defaultKeepAlive: true,
audiobookshelf-1  |     useChunkedEncodingByDefault: false,
audiobookshelf-1  |     sendDate: false,
audiobookshelf-1  |     _removedConnection: false,
audiobookshelf-1  |     _removedContLen: false,
audiobookshelf-1  |     _removedTE: false,
audiobookshelf-1  |     strictContentLength: false,
audiobookshelf-1  |     _contentLength: 0,
audiobookshelf-1  |     _hasBody: true,
audiobookshelf-1  |     _trailer: '',
audiobookshelf-1  |     finished: true,
audiobookshelf-1  |     _headerSent: true,
audiobookshelf-1  |     _closed: true,
audiobookshelf-1  |     socket: TLSSocket {
audiobookshelf-1  |       _tlsOptions: [Object],
audiobookshelf-1  |       _secureEstablished: true,
audiobookshelf-1  |       _securePending: false,
audiobookshelf-1  |       _newSessionPending: false,
audiobookshelf-1  |       _controlReleased: true,
audiobookshelf-1  |       secureConnecting: false,
audiobookshelf-1  |       _SNICallback: null,
audiobookshelf-1  |       servername: 'api.audnex.us',
audiobookshelf-1  |       alpnProtocol: false,
audiobookshelf-1  |       authorized: true,
audiobookshelf-1  |       authorizationError: null,
audiobookshelf-1  |       encrypted: true,
audiobookshelf-1  |       _events: [Object: null prototype],
audiobookshelf-1  |       _eventsCount: 9,
audiobookshelf-1  |       connecting: false,
audiobookshelf-1  |       _hadError: false,
audiobookshelf-1  |       _parent: null,
audiobookshelf-1  |       _host: 'api.audnex.us',
audiobookshelf-1  |       _closeAfterHandlingError: false,
audiobookshelf-1  |       _readableState: [ReadableState],
audiobookshelf-1  |       _writableState: [WritableState],
audiobookshelf-1  |       allowHalfOpen: false,
audiobookshelf-1  |       _maxListeners: undefined,
audiobookshelf-1  |       _sockname: null,
audiobookshelf-1  |       _pendingData: null,
audiobookshelf-1  |       _pendingEncoding: '',
audiobookshelf-1  |       server: undefined,
audiobookshelf-1  |       _server: null,
audiobookshelf-1  |       ssl: [TLSWrap],
audiobookshelf-1  |       _requestCert: true,
audiobookshelf-1  |       _rejectUnauthorized: true,
audiobookshelf-1  |       timeout: 5000,
audiobookshelf-1  |       parser: null,
audiobookshelf-1  |       _httpMessage: null,
audiobookshelf-1  |       autoSelectFamilyAttemptedAddresses: [Array],
audiobookshelf-1  |       [Symbol(alpncallback)]: null,
audiobookshelf-1  |       [Symbol(res)]: [TLSWrap],
audiobookshelf-1  |       [Symbol(verified)]: true,
audiobookshelf-1  |       [Symbol(pendingSession)]: null,
audiobookshelf-1  |       [Symbol(async_id_symbol)]: -1,
audiobookshelf-1  |       [Symbol(kHandle)]: [TLSWrap],
audiobookshelf-1  |       [Symbol(lastWriteQueueSize)]: 0,
audiobookshelf-1  |       [Symbol(timeout)]: Timeout {
audiobookshelf-1  |         _idleTimeout: 5000,
audiobookshelf-1  |         _idlePrev: [TimersList],
audiobookshelf-1  |         _idleNext: [Timeout],
audiobookshelf-1  |         _idleStart: 508955,
audiobookshelf-1  |         _onTimeout: [Function: bound ],
audiobookshelf-1  |         _timerArgs: undefined,
audiobookshelf-1  |         _repeat: null,
audiobookshelf-1  |         _destroyed: false,
audiobookshelf-1  |         [Symbol(refed)]: false,
audiobookshelf-1  |         [Symbol(kHasPrimitive)]: false,
audiobookshelf-1  |         [Symbol(asyncId)]: 92938,
audiobookshelf-1  |         [Symbol(triggerId)]: 92936
audiobookshelf-1  |       },
audiobookshelf-1  |       [Symbol(kBuffer)]: null,
audiobookshelf-1  |       [Symbol(kBufferCb)]: null,
audiobookshelf-1  |       [Symbol(kBufferGen)]: null,
audiobookshelf-1  |       [Symbol(shapeMode)]: true,
audiobookshelf-1  |       [Symbol(kCapture)]: false,
audiobookshelf-1  |       [Symbol(kSetNoDelay)]: false,
audiobookshelf-1  |       [Symbol(kSetKeepAlive)]: true,
audiobookshelf-1  |       [Symbol(kSetKeepAliveInitialDelay)]: 1,
audiobookshelf-1  |       [Symbol(kBytesRead)]: 0,
audiobookshelf-1  |       [Symbol(kBytesWritten)]: 0,
audiobookshelf-1  |       [Symbol(connect-options)]: [Object]
audiobookshelf-1  |     },
audiobookshelf-1  |     _header: 'GET /books/B0DK3LD9CF?region=in HTTP/1.1\r\n' +
audiobookshelf-1  |       'Accept: application/json, text/plain, */*\r\n' +
audiobookshelf-1  |       'User-Agent: axios/0.27.2\r\n' +
audiobookshelf-1  |       'Host: api.audnex.us\r\n' +
audiobookshelf-1  |       'Connection: keep-alive\r\n' +
audiobookshelf-1  |       '\r\n',
audiobookshelf-1  |     _keepAliveTimeout: 0,
audiobookshelf-1  |     _onPendingData: [Function: nop],
audiobookshelf-1  |     agent: Agent {
audiobookshelf-1  |       _events: [Object: null prototype],
audiobookshelf-1  |       _eventsCount: 2,
audiobookshelf-1  |       _maxListeners: undefined,
audiobookshelf-1  |       defaultPort: 443,
audiobookshelf-1  |       protocol: 'https:',
audiobookshelf-1  |       options: [Object: null prototype],
audiobookshelf-1  |       requests: [Object: null prototype] {},
audiobookshelf-1  |       sockets: [Object: null prototype] {},
audiobookshelf-1  |       freeSockets: [Object: null prototype],
audiobookshelf-1  |       keepAliveMsecs: 1000,
audiobookshelf-1  |       keepAlive: true,
audiobookshelf-1  |       maxSockets: Infinity,
audiobookshelf-1  |       maxFreeSockets: 256,
audiobookshelf-1  |       scheduling: 'lifo',
audiobookshelf-1  |       maxTotalSockets: Infinity,
audiobookshelf-1  |       totalSocketCount: 13,
audiobookshelf-1  |       maxCachedSessions: 100,
audiobookshelf-1  |       _sessionCache: [Object],
audiobookshelf-1  |       [Symbol(shapeMode)]: false,
audiobookshelf-1  |       [Symbol(kCapture)]: false
audiobookshelf-1  |     },
audiobookshelf-1  |     socketPath: undefined,
audiobookshelf-1  |     method: 'GET',
audiobookshelf-1  |     maxHeaderSize: undefined,
audiobookshelf-1  |     insecureHTTPParser: undefined,
audiobookshelf-1  |     joinDuplicateHeaders: undefined,
audiobookshelf-1  |     path: '/books/B0DK3LD9CF?region=in',
audiobookshelf-1  |     _ended: true,
audiobookshelf-1  |     res: IncomingMessage {
audiobookshelf-1  |       _events: [Object],
audiobookshelf-1  |       _readableState: [ReadableState],
audiobookshelf-1  |       _maxListeners: undefined,
audiobookshelf-1  |       socket: null,
audiobookshelf-1  |       httpVersionMajor: 1,
audiobookshelf-1  |       httpVersionMinor: 1,
audiobookshelf-1  |       httpVersion: '1.1',
audiobookshelf-1  |       complete: true,
audiobookshelf-1  |       rawHeaders: [Array],
audiobookshelf-1  |       rawTrailers: [],
audiobookshelf-1  |       joinDuplicateHeaders: undefined,
audiobookshelf-1  |       aborted: false,
audiobookshelf-1  |       upgrade: false,
audiobookshelf-1  |       url: '',
audiobookshelf-1  |       method: null,
audiobookshelf-1  |       statusCode: 500,
audiobookshelf-1  |       statusMessage: 'Internal Server Error',
audiobookshelf-1  |       client: [TLSSocket],
audiobookshelf-1  |       _consuming: false,
audiobookshelf-1  |       _dumped: false,
audiobookshelf-1  |       req: [Circular *1],
audiobookshelf-1  |       _eventsCount: 4,
audiobookshelf-1  |       responseUrl: 'https://api.audnex.us/books/B0DK3LD9CF?region=in',
audiobookshelf-1  |       redirects: [],
audiobookshelf-1  |       [Symbol(shapeMode)]: true,
audiobookshelf-1  |       [Symbol(kCapture)]: false,
audiobookshelf-1  |       [Symbol(kHeaders)]: [Object],
audiobookshelf-1  |       [Symbol(kHeadersCount)]: 54,
audiobookshelf-1  |       [Symbol(kTrailers)]: null,
audiobookshelf-1  |       [Symbol(kTrailersCount)]: 0
audiobookshelf-1  |     },
audiobookshelf-1  |     aborted: false,
audiobookshelf-1  |     timeoutCb: null,
audiobookshelf-1  |     upgradeOrConnect: false,
audiobookshelf-1  |     parser: null,
audiobookshelf-1  |     maxHeadersCount: null,
audiobookshelf-1  |     reusedSocket: true,
audiobookshelf-1  |     host: 'api.audnex.us',
audiobookshelf-1  |     protocol: 'https:',
audiobookshelf-1  |     _redirectable: Writable {
audiobookshelf-1  |       _events: [Object],
audiobookshelf-1  |       _writableState: [WritableState],
audiobookshelf-1  |       _maxListeners: undefined,
audiobookshelf-1  |       _options: [Object],
audiobookshelf-1  |       _ended: true,
audiobookshelf-1  |       _ending: true,
audiobookshelf-1  |       _redirectCount: 0,
audiobookshelf-1  |       _redirects: [],
audiobookshelf-1  |       _requestBodyLength: 0,
audiobookshelf-1  |       _requestBodyBuffers: [],
audiobookshelf-1  |       _eventsCount: 3,
audiobookshelf-1  |       _onNativeResponse: [Function (anonymous)],
audiobookshelf-1  |       _currentRequest: [Circular *1],
audiobookshelf-1  |       _currentUrl: 'https://api.audnex.us/books/B0DK3LD9CF?region=in',
audiobookshelf-1  |       _timeout: null,
audiobookshelf-1  |       [Symbol(shapeMode)]: true,
audiobookshelf-1  |       [Symbol(kCapture)]: false
audiobookshelf-1  |     },
audiobookshelf-1  |     [Symbol(shapeMode)]: false,
audiobookshelf-1  |     [Symbol(kCapture)]: false,
audiobookshelf-1  |     [Symbol(kBytesWritten)]: 0,
audiobookshelf-1  |     [Symbol(kNeedDrain)]: false,
audiobookshelf-1  |     [Symbol(corked)]: 0,
audiobookshelf-1  |     [Symbol(kOutHeaders)]: [Object: null prototype] {
audiobookshelf-1  |       accept: [Array],
audiobookshelf-1  |       'user-agent': [Array],
audiobookshelf-1  |       host: [Array]
audiobookshelf-1  |     },
audiobookshelf-1  |     [Symbol(errored)]: null,
audiobookshelf-1  |     [Symbol(kHighWaterMark)]: 16384,
audiobookshelf-1  |     [Symbol(kRejectNonStandardBodyWrites)]: false,
audiobookshelf-1  |     [Symbol(kUniqueHeaders)]: null
audiobookshelf-1  |   },
audiobookshelf-1  |   response: {
audiobookshelf-1  |     status: 500,
audiobookshelf-1  |     statusText: 'Internal Server Error',
audiobookshelf-1  |     headers: {
audiobookshelf-1  |       date: 'Sat, 21 Dec 2024 10:10:39 GMT',
audiobookshelf-1  |       'content-type': 'application/json; charset=utf-8',
audiobookshelf-1  |       'content-length': '117',
audiobookshelf-1  |       connection: 'keep-alive',
audiobookshelf-1  |       'content-security-policy': "default-src 'self';base-uri 'self';font-src 'self' https: data:;form-action 'self';frame-ancestors 'self';img-src 'self' data:;object-src 'none';script-src 'self';script-src-attr 'none';style-src 'self' https: 'unsafe-inline';upgrade-insecure-requests",
audiobookshelf-1  |       'cross-origin-opener-policy': 'same-origin',
audiobookshelf-1  |       'cross-origin-resource-policy': 'same-origin',
audiobookshelf-1  |       'origin-agent-cluster': '?1',
audiobookshelf-1  |       'referrer-policy': 'no-referrer',
audiobookshelf-1  |       'strict-transport-security': 'max-age=15552000; includeSubDomains',
audiobookshelf-1  |       'x-content-type-options': 'nosniff',
audiobookshelf-1  |       'x-dns-prefetch-control': 'off',
audiobookshelf-1  |       'x-download-options': 'noopen',
audiobookshelf-1  |       'x-frame-options': 'SAMEORIGIN',
audiobookshelf-1  |       'x-permitted-cross-domain-policies': 'none',
audiobookshelf-1  |       'x-xss-protection': '0',
audiobookshelf-1  |       vary: 'Origin',
audiobookshelf-1  |       'x-ratelimit-limit': '100',
audiobookshelf-1  |       'x-ratelimit-remaining': '43',
audiobookshelf-1  |       'x-ratelimit-reset': '29',
audiobookshelf-1  |       'cf-cache-status': 'BYPASS',
audiobookshelf-1  |       'report-to': '{"endpoints":[{"url":"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=l6BFUxbv8SzO%2F42salWGfLSZbes0iI2O1j9cShgVIWxnwLc%2FVo56yXhrWskeX8cIdb6XNtDAyslhIxmuVXMprE5003yqNuWLmvpfJqWZxPNOm%2FIemP6iLz7CLkxrXa0S"}],"group":"cf-nel","max_age":604800}',
audiobookshelf-1  |       nel: '{"success_fraction":0,"report_to":"cf-nel","max_age":604800}',
audiobookshelf-1  |       server: 'cloudflare',
audiobookshelf-1  |       'cf-ray': '8f57155ada9c2c26-FRA',
audiobookshelf-1  |       'alt-svc': 'h3=":443"; ma=86400',
audiobookshelf-1  |       'server-timing': 'cfL4;desc="?proto=TCP&rtt=5637&min_rtt=5606&rtt_var=1636&sent=8&recv=8&lost=0&retrans=0&sent_bytes=2387&recv_bytes=1066&delivery_rate=747805&cwnd=253&unsent_bytes=0&cid=6c1f68a1da8f9091&ts=4096&x=0"'
audiobookshelf-1  |     },
audiobookshelf-1  |     config: {
audiobookshelf-1  |       transitional: [Object],
audiobookshelf-1  |       adapter: [Function: httpAdapter],
audiobookshelf-1  |       transformRequest: [Array],
audiobookshelf-1  |       transformResponse: [Array],
audiobookshelf-1  |       timeout: 30000,
audiobookshelf-1  |       xsrfCookieName: 'XSRF-TOKEN',
audiobookshelf-1  |       xsrfHeaderName: 'X-XSRF-TOKEN',
audiobookshelf-1  |       maxContentLength: -1,
audiobookshelf-1  |       maxBodyLength: -1,
audiobookshelf-1  |       env: [Object],
audiobookshelf-1  |       validateStatus: [Function: validateStatus],
audiobookshelf-1  |       headers: [Object],
audiobookshelf-1  |       method: 'get',
audiobookshelf-1  |       url: 'https://api.audnex.us/books/B0DK3LD9CF?region=in',
audiobookshelf-1  |       data: undefined
audiobookshelf-1  |     },
audiobookshelf-1  |     request: <ref *1> ClientRequest {
audiobookshelf-1  |       _events: [Object: null prototype],
audiobookshelf-1  |       _eventsCount: 7,
audiobookshelf-1  |       _maxListeners: undefined,
audiobookshelf-1  |       outputData: [],
audiobookshelf-1  |       outputSize: 0,
audiobookshelf-1  |       writable: true,
audiobookshelf-1  |       destroyed: true,
audiobookshelf-1  |       _last: true,
audiobookshelf-1  |       chunkedEncoding: false,
audiobookshelf-1  |       shouldKeepAlive: true,
audiobookshelf-1  |       maxRequestsOnConnectionReached: false,
audiobookshelf-1  |       _defaultKeepAlive: true,
audiobookshelf-1  |       useChunkedEncodingByDefault: false,
audiobookshelf-1  |       sendDate: false,
audiobookshelf-1  |       _removedConnection: false,
audiobookshelf-1  |       _removedContLen: false,
audiobookshelf-1  |       _removedTE: false,
audiobookshelf-1  |       strictContentLength: false,
audiobookshelf-1  |       _contentLength: 0,
audiobookshelf-1  |       _hasBody: true,
audiobookshelf-1  |       _trailer: '',
audiobookshelf-1  |       finished: true,
audiobookshelf-1  |       _headerSent: true,
audiobookshelf-1  |       _closed: true,
audiobookshelf-1  |       socket: [TLSSocket],
audiobookshelf-1  |       _header: 'GET /books/B0DK3LD9CF?region=in HTTP/1.1\r\n' +
audiobookshelf-1  |         'Accept: application/json, text/plain, */*\r\n' +
audiobookshelf-1  |         'User-Agent: axios/0.27.2\r\n' +
audiobookshelf-1  |         'Host: api.audnex.us\r\n' +
audiobookshelf-1  |         'Connection: keep-alive\r\n' +
audiobookshelf-1  |         '\r\n',
audiobookshelf-1  |       _keepAliveTimeout: 0,
audiobookshelf-1  |       _onPendingData: [Function: nop],
audiobookshelf-1  |       agent: [Agent],
audiobookshelf-1  |       socketPath: undefined,
audiobookshelf-1  |       method: 'GET',
audiobookshelf-1  |       maxHeaderSize: undefined,
audiobookshelf-1  |       insecureHTTPParser: undefined,
audiobookshelf-1  |       joinDuplicateHeaders: undefined,
audiobookshelf-1  |       path: '/books/B0DK3LD9CF?region=in',
audiobookshelf-1  |       _ended: true,
audiobookshelf-1  |       res: [IncomingMessage],
audiobookshelf-1  |       aborted: false,
audiobookshelf-1  |       timeoutCb: null,
audiobookshelf-1  |       upgradeOrConnect: false,
audiobookshelf-1  |       parser: null,
audiobookshelf-1  |       maxHeadersCount: null,
audiobookshelf-1  |       reusedSocket: true,
audiobookshelf-1  |       host: 'api.audnex.us',
audiobookshelf-1  |       protocol: 'https:',
audiobookshelf-1  |       _redirectable: [Writable],
audiobookshelf-1  |       [Symbol(shapeMode)]: false,
audiobookshelf-1  |       [Symbol(kCapture)]: false,
audiobookshelf-1  |       [Symbol(kBytesWritten)]: 0,
audiobookshelf-1  |       [Symbol(kNeedDrain)]: false,
audiobookshelf-1  |       [Symbol(corked)]: 0,
audiobookshelf-1  |       [Symbol(kOutHeaders)]: [Object: null prototype],
audiobookshelf-1  |       [Symbol(errored)]: null,
audiobookshelf-1  |       [Symbol(kHighWaterMark)]: 16384,
audiobookshelf-1  |       [Symbol(kRejectNonStandardBodyWrites)]: false,
audiobookshelf-1  |       [Symbol(kUniqueHeaders)]: null
audiobookshelf-1  |     },
audiobookshelf-1  |     data: {
audiobookshelf-1  |       statusCode: 500,
audiobookshelf-1  |       error: 'Internal Server Error',
audiobookshelf-1  |       message: "Item not available in region 'in' for ASIN: B0DK3LD9CF"
audiobookshelf-1  |     }
audiobookshelf-1  |   }
audiobookshelf-1  | }

Additional Notes

No response

Originally created by @d33tah on GitHub (Dec 21, 2024). ### What happened? I was uploading my file and got a 500. I looked at the logs and found that it's because Audiobookshelf made a query to https://api.audnex.us/books/B0DK3LD9CF?region=in', and the query triggered an error: audiobookshelf-1 | message: "Item not available in region 'in' for ASIN: B0DK3LD9CF" ### What did you expect to happen? Upload succeeds, warning gets displayed? ### Steps to reproduce the issue 1. Upload my example.mp3 file (private, can share non-publicly) 2. Observe the error ### Audiobookshelf version e6ce9dfffe56 ### How are you running audiobookshelf? Docker ### What OS is your Audiobookshelf server hosted from? Linux ### If the issue is being seen in the UI, what browsers are you seeing the problem on? Firefox ### Logs ```shell audiobookshelf-1 | [2024-12-21 11:10:39.368] ERROR: [Audible] ASIN search error [AxiosError: Request failed with status code 500] { audiobookshelf-1 | code: 'ERR_BAD_RESPONSE', audiobookshelf-1 | config: { audiobookshelf-1 | transitional: { audiobookshelf-1 | silentJSONParsing: true, audiobookshelf-1 | forcedJSONParsing: true, audiobookshelf-1 | clarifyTimeoutError: false audiobookshelf-1 | }, audiobookshelf-1 | adapter: [Function: httpAdapter], audiobookshelf-1 | transformRequest: [ [Function: transformRequest] ], audiobookshelf-1 | transformResponse: [ [Function: transformResponse] ], audiobookshelf-1 | timeout: 30000, audiobookshelf-1 | xsrfCookieName: 'XSRF-TOKEN', audiobookshelf-1 | xsrfHeaderName: 'X-XSRF-TOKEN', audiobookshelf-1 | maxContentLength: -1, audiobookshelf-1 | maxBodyLength: -1, audiobookshelf-1 | env: { FormData: [Function] }, audiobookshelf-1 | validateStatus: [Function: validateStatus], audiobookshelf-1 | headers: { audiobookshelf-1 | Accept: 'application/json, text/plain, */*', audiobookshelf-1 | 'User-Agent': 'axios/0.27.2' audiobookshelf-1 | }, audiobookshelf-1 | method: 'get', audiobookshelf-1 | url: 'https://api.audnex.us/books/B0DK3LD9CF?region=in', audiobookshelf-1 | data: undefined audiobookshelf-1 | }, audiobookshelf-1 | request: <ref *1> ClientRequest { audiobookshelf-1 | _events: [Object: null prototype] { audiobookshelf-1 | abort: [Function (anonymous)], audiobookshelf-1 | aborted: [Function (anonymous)], audiobookshelf-1 | connect: [Function (anonymous)], audiobookshelf-1 | error: [Function (anonymous)], audiobookshelf-1 | socket: [Function (anonymous)], audiobookshelf-1 | timeout: [Function (anonymous)], audiobookshelf-1 | finish: [Function: requestOnFinish] audiobookshelf-1 | }, audiobookshelf-1 | _eventsCount: 7, audiobookshelf-1 | _maxListeners: undefined, audiobookshelf-1 | outputData: [], audiobookshelf-1 | outputSize: 0, audiobookshelf-1 | writable: true, audiobookshelf-1 | destroyed: true, audiobookshelf-1 | _last: true, audiobookshelf-1 | chunkedEncoding: false, audiobookshelf-1 | shouldKeepAlive: true, audiobookshelf-1 | maxRequestsOnConnectionReached: false, audiobookshelf-1 | _defaultKeepAlive: true, audiobookshelf-1 | useChunkedEncodingByDefault: false, audiobookshelf-1 | sendDate: false, audiobookshelf-1 | _removedConnection: false, audiobookshelf-1 | _removedContLen: false, audiobookshelf-1 | _removedTE: false, audiobookshelf-1 | strictContentLength: false, audiobookshelf-1 | _contentLength: 0, audiobookshelf-1 | _hasBody: true, audiobookshelf-1 | _trailer: '', audiobookshelf-1 | finished: true, audiobookshelf-1 | _headerSent: true, audiobookshelf-1 | _closed: true, audiobookshelf-1 | socket: TLSSocket { audiobookshelf-1 | _tlsOptions: [Object], audiobookshelf-1 | _secureEstablished: true, audiobookshelf-1 | _securePending: false, audiobookshelf-1 | _newSessionPending: false, audiobookshelf-1 | _controlReleased: true, audiobookshelf-1 | secureConnecting: false, audiobookshelf-1 | _SNICallback: null, audiobookshelf-1 | servername: 'api.audnex.us', audiobookshelf-1 | alpnProtocol: false, audiobookshelf-1 | authorized: true, audiobookshelf-1 | authorizationError: null, audiobookshelf-1 | encrypted: true, audiobookshelf-1 | _events: [Object: null prototype], audiobookshelf-1 | _eventsCount: 9, audiobookshelf-1 | connecting: false, audiobookshelf-1 | _hadError: false, audiobookshelf-1 | _parent: null, audiobookshelf-1 | _host: 'api.audnex.us', audiobookshelf-1 | _closeAfterHandlingError: false, audiobookshelf-1 | _readableState: [ReadableState], audiobookshelf-1 | _writableState: [WritableState], audiobookshelf-1 | allowHalfOpen: false, audiobookshelf-1 | _maxListeners: undefined, audiobookshelf-1 | _sockname: null, audiobookshelf-1 | _pendingData: null, audiobookshelf-1 | _pendingEncoding: '', audiobookshelf-1 | server: undefined, audiobookshelf-1 | _server: null, audiobookshelf-1 | ssl: [TLSWrap], audiobookshelf-1 | _requestCert: true, audiobookshelf-1 | _rejectUnauthorized: true, audiobookshelf-1 | timeout: 5000, audiobookshelf-1 | parser: null, audiobookshelf-1 | _httpMessage: null, audiobookshelf-1 | autoSelectFamilyAttemptedAddresses: [Array], audiobookshelf-1 | [Symbol(alpncallback)]: null, audiobookshelf-1 | [Symbol(res)]: [TLSWrap], audiobookshelf-1 | [Symbol(verified)]: true, audiobookshelf-1 | [Symbol(pendingSession)]: null, audiobookshelf-1 | [Symbol(async_id_symbol)]: -1, audiobookshelf-1 | [Symbol(kHandle)]: [TLSWrap], audiobookshelf-1 | [Symbol(lastWriteQueueSize)]: 0, audiobookshelf-1 | [Symbol(timeout)]: Timeout { audiobookshelf-1 | _idleTimeout: 5000, audiobookshelf-1 | _idlePrev: [TimersList], audiobookshelf-1 | _idleNext: [Timeout], audiobookshelf-1 | _idleStart: 508955, audiobookshelf-1 | _onTimeout: [Function: bound ], audiobookshelf-1 | _timerArgs: undefined, audiobookshelf-1 | _repeat: null, audiobookshelf-1 | _destroyed: false, audiobookshelf-1 | [Symbol(refed)]: false, audiobookshelf-1 | [Symbol(kHasPrimitive)]: false, audiobookshelf-1 | [Symbol(asyncId)]: 92938, audiobookshelf-1 | [Symbol(triggerId)]: 92936 audiobookshelf-1 | }, audiobookshelf-1 | [Symbol(kBuffer)]: null, audiobookshelf-1 | [Symbol(kBufferCb)]: null, audiobookshelf-1 | [Symbol(kBufferGen)]: null, audiobookshelf-1 | [Symbol(shapeMode)]: true, audiobookshelf-1 | [Symbol(kCapture)]: false, audiobookshelf-1 | [Symbol(kSetNoDelay)]: false, audiobookshelf-1 | [Symbol(kSetKeepAlive)]: true, audiobookshelf-1 | [Symbol(kSetKeepAliveInitialDelay)]: 1, audiobookshelf-1 | [Symbol(kBytesRead)]: 0, audiobookshelf-1 | [Symbol(kBytesWritten)]: 0, audiobookshelf-1 | [Symbol(connect-options)]: [Object] audiobookshelf-1 | }, audiobookshelf-1 | _header: 'GET /books/B0DK3LD9CF?region=in HTTP/1.1\r\n' + audiobookshelf-1 | 'Accept: application/json, text/plain, */*\r\n' + audiobookshelf-1 | 'User-Agent: axios/0.27.2\r\n' + audiobookshelf-1 | 'Host: api.audnex.us\r\n' + audiobookshelf-1 | 'Connection: keep-alive\r\n' + audiobookshelf-1 | '\r\n', audiobookshelf-1 | _keepAliveTimeout: 0, audiobookshelf-1 | _onPendingData: [Function: nop], audiobookshelf-1 | agent: Agent { audiobookshelf-1 | _events: [Object: null prototype], audiobookshelf-1 | _eventsCount: 2, audiobookshelf-1 | _maxListeners: undefined, audiobookshelf-1 | defaultPort: 443, audiobookshelf-1 | protocol: 'https:', audiobookshelf-1 | options: [Object: null prototype], audiobookshelf-1 | requests: [Object: null prototype] {}, audiobookshelf-1 | sockets: [Object: null prototype] {}, audiobookshelf-1 | freeSockets: [Object: null prototype], audiobookshelf-1 | keepAliveMsecs: 1000, audiobookshelf-1 | keepAlive: true, audiobookshelf-1 | maxSockets: Infinity, audiobookshelf-1 | maxFreeSockets: 256, audiobookshelf-1 | scheduling: 'lifo', audiobookshelf-1 | maxTotalSockets: Infinity, audiobookshelf-1 | totalSocketCount: 13, audiobookshelf-1 | maxCachedSessions: 100, audiobookshelf-1 | _sessionCache: [Object], audiobookshelf-1 | [Symbol(shapeMode)]: false, audiobookshelf-1 | [Symbol(kCapture)]: false audiobookshelf-1 | }, audiobookshelf-1 | socketPath: undefined, audiobookshelf-1 | method: 'GET', audiobookshelf-1 | maxHeaderSize: undefined, audiobookshelf-1 | insecureHTTPParser: undefined, audiobookshelf-1 | joinDuplicateHeaders: undefined, audiobookshelf-1 | path: '/books/B0DK3LD9CF?region=in', audiobookshelf-1 | _ended: true, audiobookshelf-1 | res: IncomingMessage { audiobookshelf-1 | _events: [Object], audiobookshelf-1 | _readableState: [ReadableState], audiobookshelf-1 | _maxListeners: undefined, audiobookshelf-1 | socket: null, audiobookshelf-1 | httpVersionMajor: 1, audiobookshelf-1 | httpVersionMinor: 1, audiobookshelf-1 | httpVersion: '1.1', audiobookshelf-1 | complete: true, audiobookshelf-1 | rawHeaders: [Array], audiobookshelf-1 | rawTrailers: [], audiobookshelf-1 | joinDuplicateHeaders: undefined, audiobookshelf-1 | aborted: false, audiobookshelf-1 | upgrade: false, audiobookshelf-1 | url: '', audiobookshelf-1 | method: null, audiobookshelf-1 | statusCode: 500, audiobookshelf-1 | statusMessage: 'Internal Server Error', audiobookshelf-1 | client: [TLSSocket], audiobookshelf-1 | _consuming: false, audiobookshelf-1 | _dumped: false, audiobookshelf-1 | req: [Circular *1], audiobookshelf-1 | _eventsCount: 4, audiobookshelf-1 | responseUrl: 'https://api.audnex.us/books/B0DK3LD9CF?region=in', audiobookshelf-1 | redirects: [], audiobookshelf-1 | [Symbol(shapeMode)]: true, audiobookshelf-1 | [Symbol(kCapture)]: false, audiobookshelf-1 | [Symbol(kHeaders)]: [Object], audiobookshelf-1 | [Symbol(kHeadersCount)]: 54, audiobookshelf-1 | [Symbol(kTrailers)]: null, audiobookshelf-1 | [Symbol(kTrailersCount)]: 0 audiobookshelf-1 | }, audiobookshelf-1 | aborted: false, audiobookshelf-1 | timeoutCb: null, audiobookshelf-1 | upgradeOrConnect: false, audiobookshelf-1 | parser: null, audiobookshelf-1 | maxHeadersCount: null, audiobookshelf-1 | reusedSocket: true, audiobookshelf-1 | host: 'api.audnex.us', audiobookshelf-1 | protocol: 'https:', audiobookshelf-1 | _redirectable: Writable { audiobookshelf-1 | _events: [Object], audiobookshelf-1 | _writableState: [WritableState], audiobookshelf-1 | _maxListeners: undefined, audiobookshelf-1 | _options: [Object], audiobookshelf-1 | _ended: true, audiobookshelf-1 | _ending: true, audiobookshelf-1 | _redirectCount: 0, audiobookshelf-1 | _redirects: [], audiobookshelf-1 | _requestBodyLength: 0, audiobookshelf-1 | _requestBodyBuffers: [], audiobookshelf-1 | _eventsCount: 3, audiobookshelf-1 | _onNativeResponse: [Function (anonymous)], audiobookshelf-1 | _currentRequest: [Circular *1], audiobookshelf-1 | _currentUrl: 'https://api.audnex.us/books/B0DK3LD9CF?region=in', audiobookshelf-1 | _timeout: null, audiobookshelf-1 | [Symbol(shapeMode)]: true, audiobookshelf-1 | [Symbol(kCapture)]: false audiobookshelf-1 | }, audiobookshelf-1 | [Symbol(shapeMode)]: false, audiobookshelf-1 | [Symbol(kCapture)]: false, audiobookshelf-1 | [Symbol(kBytesWritten)]: 0, audiobookshelf-1 | [Symbol(kNeedDrain)]: false, audiobookshelf-1 | [Symbol(corked)]: 0, audiobookshelf-1 | [Symbol(kOutHeaders)]: [Object: null prototype] { audiobookshelf-1 | accept: [Array], audiobookshelf-1 | 'user-agent': [Array], audiobookshelf-1 | host: [Array] audiobookshelf-1 | }, audiobookshelf-1 | [Symbol(errored)]: null, audiobookshelf-1 | [Symbol(kHighWaterMark)]: 16384, audiobookshelf-1 | [Symbol(kRejectNonStandardBodyWrites)]: false, audiobookshelf-1 | [Symbol(kUniqueHeaders)]: null audiobookshelf-1 | }, audiobookshelf-1 | response: { audiobookshelf-1 | status: 500, audiobookshelf-1 | statusText: 'Internal Server Error', audiobookshelf-1 | headers: { audiobookshelf-1 | date: 'Sat, 21 Dec 2024 10:10:39 GMT', audiobookshelf-1 | 'content-type': 'application/json; charset=utf-8', audiobookshelf-1 | 'content-length': '117', audiobookshelf-1 | connection: 'keep-alive', audiobookshelf-1 | 'content-security-policy': "default-src 'self';base-uri 'self';font-src 'self' https: data:;form-action 'self';frame-ancestors 'self';img-src 'self' data:;object-src 'none';script-src 'self';script-src-attr 'none';style-src 'self' https: 'unsafe-inline';upgrade-insecure-requests", audiobookshelf-1 | 'cross-origin-opener-policy': 'same-origin', audiobookshelf-1 | 'cross-origin-resource-policy': 'same-origin', audiobookshelf-1 | 'origin-agent-cluster': '?1', audiobookshelf-1 | 'referrer-policy': 'no-referrer', audiobookshelf-1 | 'strict-transport-security': 'max-age=15552000; includeSubDomains', audiobookshelf-1 | 'x-content-type-options': 'nosniff', audiobookshelf-1 | 'x-dns-prefetch-control': 'off', audiobookshelf-1 | 'x-download-options': 'noopen', audiobookshelf-1 | 'x-frame-options': 'SAMEORIGIN', audiobookshelf-1 | 'x-permitted-cross-domain-policies': 'none', audiobookshelf-1 | 'x-xss-protection': '0', audiobookshelf-1 | vary: 'Origin', audiobookshelf-1 | 'x-ratelimit-limit': '100', audiobookshelf-1 | 'x-ratelimit-remaining': '43', audiobookshelf-1 | 'x-ratelimit-reset': '29', audiobookshelf-1 | 'cf-cache-status': 'BYPASS', audiobookshelf-1 | 'report-to': '{"endpoints":[{"url":"https:\\/\\/a.nel.cloudflare.com\\/report\\/v4?s=l6BFUxbv8SzO%2F42salWGfLSZbes0iI2O1j9cShgVIWxnwLc%2FVo56yXhrWskeX8cIdb6XNtDAyslhIxmuVXMprE5003yqNuWLmvpfJqWZxPNOm%2FIemP6iLz7CLkxrXa0S"}],"group":"cf-nel","max_age":604800}', audiobookshelf-1 | nel: '{"success_fraction":0,"report_to":"cf-nel","max_age":604800}', audiobookshelf-1 | server: 'cloudflare', audiobookshelf-1 | 'cf-ray': '8f57155ada9c2c26-FRA', audiobookshelf-1 | 'alt-svc': 'h3=":443"; ma=86400', audiobookshelf-1 | 'server-timing': 'cfL4;desc="?proto=TCP&rtt=5637&min_rtt=5606&rtt_var=1636&sent=8&recv=8&lost=0&retrans=0&sent_bytes=2387&recv_bytes=1066&delivery_rate=747805&cwnd=253&unsent_bytes=0&cid=6c1f68a1da8f9091&ts=4096&x=0"' audiobookshelf-1 | }, audiobookshelf-1 | config: { audiobookshelf-1 | transitional: [Object], audiobookshelf-1 | adapter: [Function: httpAdapter], audiobookshelf-1 | transformRequest: [Array], audiobookshelf-1 | transformResponse: [Array], audiobookshelf-1 | timeout: 30000, audiobookshelf-1 | xsrfCookieName: 'XSRF-TOKEN', audiobookshelf-1 | xsrfHeaderName: 'X-XSRF-TOKEN', audiobookshelf-1 | maxContentLength: -1, audiobookshelf-1 | maxBodyLength: -1, audiobookshelf-1 | env: [Object], audiobookshelf-1 | validateStatus: [Function: validateStatus], audiobookshelf-1 | headers: [Object], audiobookshelf-1 | method: 'get', audiobookshelf-1 | url: 'https://api.audnex.us/books/B0DK3LD9CF?region=in', audiobookshelf-1 | data: undefined audiobookshelf-1 | }, audiobookshelf-1 | request: <ref *1> ClientRequest { audiobookshelf-1 | _events: [Object: null prototype], audiobookshelf-1 | _eventsCount: 7, audiobookshelf-1 | _maxListeners: undefined, audiobookshelf-1 | outputData: [], audiobookshelf-1 | outputSize: 0, audiobookshelf-1 | writable: true, audiobookshelf-1 | destroyed: true, audiobookshelf-1 | _last: true, audiobookshelf-1 | chunkedEncoding: false, audiobookshelf-1 | shouldKeepAlive: true, audiobookshelf-1 | maxRequestsOnConnectionReached: false, audiobookshelf-1 | _defaultKeepAlive: true, audiobookshelf-1 | useChunkedEncodingByDefault: false, audiobookshelf-1 | sendDate: false, audiobookshelf-1 | _removedConnection: false, audiobookshelf-1 | _removedContLen: false, audiobookshelf-1 | _removedTE: false, audiobookshelf-1 | strictContentLength: false, audiobookshelf-1 | _contentLength: 0, audiobookshelf-1 | _hasBody: true, audiobookshelf-1 | _trailer: '', audiobookshelf-1 | finished: true, audiobookshelf-1 | _headerSent: true, audiobookshelf-1 | _closed: true, audiobookshelf-1 | socket: [TLSSocket], audiobookshelf-1 | _header: 'GET /books/B0DK3LD9CF?region=in HTTP/1.1\r\n' + audiobookshelf-1 | 'Accept: application/json, text/plain, */*\r\n' + audiobookshelf-1 | 'User-Agent: axios/0.27.2\r\n' + audiobookshelf-1 | 'Host: api.audnex.us\r\n' + audiobookshelf-1 | 'Connection: keep-alive\r\n' + audiobookshelf-1 | '\r\n', audiobookshelf-1 | _keepAliveTimeout: 0, audiobookshelf-1 | _onPendingData: [Function: nop], audiobookshelf-1 | agent: [Agent], audiobookshelf-1 | socketPath: undefined, audiobookshelf-1 | method: 'GET', audiobookshelf-1 | maxHeaderSize: undefined, audiobookshelf-1 | insecureHTTPParser: undefined, audiobookshelf-1 | joinDuplicateHeaders: undefined, audiobookshelf-1 | path: '/books/B0DK3LD9CF?region=in', audiobookshelf-1 | _ended: true, audiobookshelf-1 | res: [IncomingMessage], audiobookshelf-1 | aborted: false, audiobookshelf-1 | timeoutCb: null, audiobookshelf-1 | upgradeOrConnect: false, audiobookshelf-1 | parser: null, audiobookshelf-1 | maxHeadersCount: null, audiobookshelf-1 | reusedSocket: true, audiobookshelf-1 | host: 'api.audnex.us', audiobookshelf-1 | protocol: 'https:', audiobookshelf-1 | _redirectable: [Writable], audiobookshelf-1 | [Symbol(shapeMode)]: false, audiobookshelf-1 | [Symbol(kCapture)]: false, audiobookshelf-1 | [Symbol(kBytesWritten)]: 0, audiobookshelf-1 | [Symbol(kNeedDrain)]: false, audiobookshelf-1 | [Symbol(corked)]: 0, audiobookshelf-1 | [Symbol(kOutHeaders)]: [Object: null prototype], audiobookshelf-1 | [Symbol(errored)]: null, audiobookshelf-1 | [Symbol(kHighWaterMark)]: 16384, audiobookshelf-1 | [Symbol(kRejectNonStandardBodyWrites)]: false, audiobookshelf-1 | [Symbol(kUniqueHeaders)]: null audiobookshelf-1 | }, audiobookshelf-1 | data: { audiobookshelf-1 | statusCode: 500, audiobookshelf-1 | error: 'Internal Server Error', audiobookshelf-1 | message: "Item not available in region 'in' for ASIN: B0DK3LD9CF" audiobookshelf-1 | } audiobookshelf-1 | } audiobookshelf-1 | } ``` ### Additional Notes _No response_

adam added the bug label 2026-04-25 00:07:04 +02:00

adam closed this issue

2026-04-25 00:07:04 +02:00

adam commented

2026-04-25 00:07:05 +02:00

@nichwall commented on GitHub (Dec 26, 2024):

This error is due to Audnexus returning a 500 when it has an internal server error. This is not an issue with ABS, but ABS could handle the 500 error better or make it more clear what is going on. We do still want to report the full response (which is what was posted originally) so we can narrow down other errors, but maybe adding a check of whether the message matches a specific pattern like "item not available" or other patterns that we find to display a better log to the user.

I was able to reproduce this behavior when uploading a book using edge b4e8f16174. Both the original post and this reproduction of the issue took place after server v2.17.5 was released.

This behavior only seems to happen when "Auto-Fetch Metadata" option is selected and the provider is Audible. I was unable to reproduce the error when not Auto-Fetching metadata or when using other providers. I have added the debug output "I, Robot" by Isaac Asimov when fetching against Audible, where the folder name is 1 I Robot.

[2024-12-26 13:03:06.414] DEBUG: Book Search: title: "1 I Robot", author: "", provider: audible
[2024-12-26 13:03:06.417] DEBUG: [Audible] Search url: https://api.audible.com/1.0/catalog/products?num_results=10&products_sort_by=Relevance&title=1+I+Robot
[2024-12-26 13:03:06.743] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0DNPVXTPH  <-- HTTP 500 error, item not available in region
[2024-12-26 13:03:07.683] INFO: [Audnexus] Searching for author "https://api.audnex.us/authors?name=1+i+robot"
[2024-12-26 13:03:07.897] DEBUG: [AuthorCandidates] Found 1 fuzzy author candidates
[2024-12-26 13:03:07.897] DEBUG: [ '' ]
[2024-12-26 13:03:07.899] DEBUG: [TitleCandidates] Found 2 fuzzy title candidates
[2024-12-26 13:03:07.900] DEBUG: [ 'i robot', '1 i robot' ]
[2024-12-26 13:03:07.900] DEBUG: Book Search: title: "i robot", author: "", provider: audible
[2024-12-26 13:03:07.901] DEBUG: [Audible] Search url: https://api.audible.com/1.0/catalog/products?num_results=10&products_sort_by=Relevance&title=i+robot
[2024-12-26 13:03:08.056] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0077DESL0
[2024-12-26 13:03:08.057] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0DPXNCMKG
[2024-12-26 13:03:08.060] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B002V5BE1Q
[2024-12-26 13:03:08.063] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B01AOFQYUU
[2024-12-26 13:03:08.066] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/0008305919
[2024-12-26 13:03:08.069] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B00EZTOP30
[2024-12-26 13:03:08.072] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0B1QRJ6MJ  <-- HTTP 500 error, 'program_participation' required
[2024-12-26 13:03:08.075] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0DR725BYN  <-- no error, but item not available in region
[2024-12-26 13:03:08.078] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0DRFZR5RL  <-- HTTP 500 error, item not available in region
[2024-12-26 13:03:08.080] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/1473573521

The process logs only show HTTP 500 errors from Audnexus for the following ASIN:

B0DNPVXTPH (happens on line 3 of log above, so easy to miss)
B0DRFZR5RL
B0B1QRJ6MJ

I received two different types of error 500 from Audnexus, but both are due to not being able to get data for the specific ASIN:

    data: {
      statusCode: 500,
      error: 'Internal Server Error',
      message: "Item not available in region 'us' for ASIN: B0DRFZR5RL"
    }

and

    data: {
      statusCode: 500,
      error: 'Internal Server Error',
      message: "Required key 'program_participation' does not exist in Audible API response for ASIN B0B1QRJ6MJ"
    }

@nichwall commented on GitHub (Dec 26, 2024): This error is due to Audnexus returning a 500 when it has an internal server error. This is not an issue with ABS, but ABS could handle the 500 error better or make it more clear what is going on. We do still want to report the full response (which is what was posted originally) so we can narrow down other errors, but maybe adding a check of whether the message matches a specific pattern like "item not available" or other patterns that we find to display a better log to the user. I was able to reproduce this behavior when uploading a book using edge b4e8f161742523cffe77432c0f327acdf234cf0b. Both the original post and this reproduction of the issue took place after server v2.17.5 was released. This behavior only seems to happen when "Auto-Fetch Metadata" option is selected *and* the provider is Audible. I was unable to reproduce the error when not Auto-Fetching metadata or when using other providers. I have added the debug output "I, Robot" by Isaac Asimov when fetching against Audible, where the folder name is `1 I Robot`. ``` [2024-12-26 13:03:06.414] DEBUG: Book Search: title: "1 I Robot", author: "", provider: audible [2024-12-26 13:03:06.417] DEBUG: [Audible] Search url: https://api.audible.com/1.0/catalog/products?num_results=10&products_sort_by=Relevance&title=1+I+Robot [2024-12-26 13:03:06.743] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0DNPVXTPH <-- HTTP 500 error, item not available in region [2024-12-26 13:03:07.683] INFO: [Audnexus] Searching for author "https://api.audnex.us/authors?name=1+i+robot" [2024-12-26 13:03:07.897] DEBUG: [AuthorCandidates] Found 1 fuzzy author candidates [2024-12-26 13:03:07.897] DEBUG: [ '' ] [2024-12-26 13:03:07.899] DEBUG: [TitleCandidates] Found 2 fuzzy title candidates [2024-12-26 13:03:07.900] DEBUG: [ 'i robot', '1 i robot' ] [2024-12-26 13:03:07.900] DEBUG: Book Search: title: "i robot", author: "", provider: audible [2024-12-26 13:03:07.901] DEBUG: [Audible] Search url: https://api.audible.com/1.0/catalog/products?num_results=10&products_sort_by=Relevance&title=i+robot [2024-12-26 13:03:08.056] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0077DESL0 [2024-12-26 13:03:08.057] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0DPXNCMKG [2024-12-26 13:03:08.060] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B002V5BE1Q [2024-12-26 13:03:08.063] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B01AOFQYUU [2024-12-26 13:03:08.066] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/0008305919 [2024-12-26 13:03:08.069] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B00EZTOP30 [2024-12-26 13:03:08.072] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0B1QRJ6MJ <-- HTTP 500 error, 'program_participation' required [2024-12-26 13:03:08.075] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0DR725BYN <-- no error, but item not available in region [2024-12-26 13:03:08.078] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/B0DRFZR5RL <-- HTTP 500 error, item not available in region [2024-12-26 13:03:08.080] DEBUG: [Audible] ASIN url: https://api.audnex.us/books/1473573521 ``` The process logs only show HTTP 500 errors from Audnexus for the following ASIN: - B0DNPVXTPH (happens on line 3 of log above, so easy to miss) - B0DRFZR5RL - B0B1QRJ6MJ I received two different types of error 500 from Audnexus, but both are due to not being able to get data for the specific ASIN: ``` data: { statusCode: 500, error: 'Internal Server Error', message: "Item not available in region 'us' for ASIN: B0DRFZR5RL" } ``` and ``` data: { statusCode: 500, error: 'Internal Server Error', message: "Required key 'program_participation' does not exist in Audible API response for ASIN B0B1QRJ6MJ" } ```

adam commented

2026-04-25 00:07:05 +02:00

@nichwall commented on GitHub (Dec 26, 2024):

I did open https://github.com/laxamentumtech/audnexus/issues/812 to see if this is an issue with the Audnexus API documentation or something we would need to account for. The documentation reads like this should return a 404 instead of a 500.

@nichwall commented on GitHub (Dec 26, 2024): I did open https://github.com/laxamentumtech/audnexus/issues/812 to see if this is an issue with the Audnexus API documentation or something we would need to account for. The documentation reads like this should return a 404 instead of a 500.

adam commented

2026-04-25 00:07:05 +02:00

@advplyr commented on GitHub (Jan 20, 2025):

We're just logging the failed query attempt from the provider. There is nothing to be fixed here I don't think

@advplyr commented on GitHub (Jan 20, 2025): We're just logging the failed query attempt from the provider. There is nothing to be fixed here I don't think

adam commented

2026-04-25 00:07:05 +02:00

@d33tah commented on GitHub (Jan 21, 2025):

@advplyr I disagree. There are multiple UX problems:

First is that the 500 is displayed only for a brief period of time. Uploads tend to take a long time and the user will not see what the issue is
The issue is not descriptive - I only got a 500, with no information what triggered it and why
There was no clear way to recover from the error. The upload succeeded, why would a failing metadata fetch discard it?

perhaps it makes sense to reopen the issue?

@d33tah commented on GitHub (Jan 21, 2025): @advplyr I disagree. There are multiple UX problems: 1. First is that the 500 is displayed only for a brief period of time. Uploads tend to take a long time and the user will not see what the issue is 2. The issue is not descriptive - I only got a 500, with no information what triggered it and why 3. There was no clear way to recover from the error. The upload succeeded, why would a failing metadata fetch discard it? perhaps it makes sense to reopen the issue?

adam commented

2026-04-25 00:07:05 +02:00

@ZLoth commented on GitHub (Feb 21, 2025):

There are multiple UX problems

@d33tah - I agree with your assessment. Please upvote on https://github.com/advplyr/audiobookshelf/issues/4023 .

@ZLoth commented on GitHub (Feb 21, 2025): > There are multiple UX problems @d33tah - I agree with your assessment. Please upvote on https://github.com/advplyr/audiobookshelf/issues/4023 .

Sign in to join this conversation.

Branches Tags

master

book_tags_genres_dedupe

episode_download_fallback

Issue-4540-SortBy-StartedDate-and-FinishedDate

episode_meta_tagging

fix_authorize_race_condition

redirect_transcode_requests

progress_updated_sort

fix_ereader_socket_event

fix_change_empty_root_password

fix_podcast_session_track_index

fix_set_token

session_modal_user

localize_durations

fix_oidc_create_user

jwt_auth_refactor

fix_scanner_deleting_single_file_books

fix_mediaprogress_updatedat_2

experimental_next_client

podcast_episode_duration

episode-timestamps-clickable

book_author_secondary_sort_title

podcast_useragents

pathexists_user_access

fix_pathexists_join

book_author_secondary_sort

clean_duplicate_mediaprogress

sanitize_html_description

trix_prevent_attachments

check_path_api_fix

fix_mediaprogress_updatedat

increase_express_json_limit

fix_dockerfile_nunicode

search_episodes

audiobook_tools_update

episode_secondary_sorts

hls_stream_url_update

new_session_track_endpoint

audiobook_tools_enhancements

watcher_rescans_update

player_track_tooltip

fix_exclude_prefixes_crash

socket_item_events

fix_podcast_episode_scanner_promise

new_stats_controller

count_cache_for_userpermissions

parsing-opf-v3

validate_migration_files

fix-quick-match-all-crash

fix-chapter-end-sleep-timer

stringify_sequelize_query

remove-col-ambiguity

fix_next_prev_edit_description

details_trim_whitespace

fix_content_url_basepath

fix_logger_fatal

progress_bar_visibility

batch-edit-populate-map-details

feed_generator_updates

bookmark-modal-updates

migrate-library-item-in-scanner

migrate-new-library-items

migrate-podcasts-new-library-item-2

migrate-podcasts-new-library-item

fix-remove-episode-from-playlist

playback-session-use-new-library-item

refactor-library-item

fix-heatmap-caption

feed-episodes-upsert

share-media-player-media-session-api

remove-old-playlist

remove_old_collection_object

plugin-implementation-demo

feed_migration

refactor-feeds-from-item

fix_remove_authors_no_books

v2.17.3-fk-constraints-migration

migrations-first-upgrade

sqlite_2

feature/nuxt-target-server

waveform

sqlite

playlists

video

1 Participants

Notifications

Due Date

No due date set.

Dependencies

No dependencies set.

Reference: starred/audiobookshelf#2433