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[Bug]: Disppearing Artwork #2191

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opened 2026-04-25 00:04:48 +02:00 by adam · 12 comments
adam commented 2026-04-25 00:04:48 +02:00
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Originally created by @pditty1980 on GitHub (Aug 19, 2024).

What happened?

audiobook covers i already added are gone after i added more artwork to different audiobooks, i have included a picture of what they look like after the cover disappears, as you can see 2 things happen eather they revert to coverless or they actlike the cover was added but is missing

Untitled

What did you expect to happen?

Hopefully you can fix the issue, im wondering is it due to the huge size of the covers audible provides 24000x24000

Steps to reproduce the issue

  1. i noticed this several times, so i moved the art and the metadata to the audiobook folders but its still happening

Audiobookshelf version

v2.12.3

How are you running audiobookshelf?

Docker

What OS is your Audiobookshelf server hosted from?

Other (list in "Additional Notes" box)

If the issue is being seen in the UI, what browsers are you seeing the problem on?

None

Logs

No response

Additional Notes

I am running it on my Nas server

Originally created by @pditty1980 on GitHub (Aug 19, 2024). ### What happened? audiobook covers i already added are gone after i added more artwork to different audiobooks, i have included a picture of what they look like after the cover disappears, as you can see 2 things happen eather they revert to coverless or they actlike the cover was added but is missing ![Untitled](https://github.com/user-attachments/assets/df7cc3e0-69e0-4379-80cb-90155224c31a) ### What did you expect to happen? Hopefully you can fix the issue, im wondering is it due to the huge size of the covers audible provides 24000x24000 ### Steps to reproduce the issue 1. i noticed this several times, so i moved the art and the metadata to the audiobook folders but its still happening ### Audiobookshelf version v2.12.3 ### How are you running audiobookshelf? Docker ### What OS is your Audiobookshelf server hosted from? Other (list in "Additional Notes" box) ### If the issue is being seen in the UI, what browsers are you seeing the problem on? None ### Logs _No response_ ### Additional Notes I am running it on my Nas server
adam added the bug label 2026-04-25 00:04:48 +02:00
adam closed this issue 2026-04-25 00:04:48 +02:00
adam commented 2026-04-25 00:04:49 +02:00
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@advplyr commented on GitHub (Aug 19, 2024):

Can you share more information on how you are running Abs? I'm assuming you are using Docker but since it seems you are not sure my first guess is this is a setup problem.

@advplyr commented on GitHub (Aug 19, 2024): Can you share more information on how you are running Abs? I'm assuming you are using Docker but since it seems you are not sure my first guess is this is a setup problem.
adam commented 2026-04-25 00:04:49 +02:00
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@pditty1980 commented on GitHub (Aug 19, 2024):

Hi Advplyr,

Yes I'm running it through docker on my NAS server the only difference from the norm is I set the meta folder for a folder in main drive and got the covers & audiobook metadata in with each audiobook.

But all this is after I installed audiobookself as normal and had the same issues.

Also I keep getting a socket disconnected when I try to add anything like graphic Novels.

@pditty1980 commented on GitHub (Aug 19, 2024): Hi Advplyr, Yes I'm running it through docker on my NAS server the only difference from the norm is I set the meta folder for a folder in main drive and got the covers & audiobook metadata in with each audiobook. But all this is after I installed audiobookself as normal and had the same issues. Also I keep getting a socket disconnected when I try to add anything like graphic Novels.
adam commented 2026-04-25 00:04:49 +02:00
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@advplyr commented on GitHub (Aug 19, 2024):

The socket disconnected is an indication that the server is crashing. I'm assuming you have it setup to automatically restart on a crash?
I recommend disabling the auto-restart and when it crashes find the logs from wherever you manager the docker container on your nas. The logs will show why the crash happened.

You can also look in /metadata/logs/crash_logs.txt

@advplyr commented on GitHub (Aug 19, 2024): The socket disconnected is an indication that the server is crashing. I'm assuming you have it setup to automatically restart on a crash? I recommend disabling the auto-restart and when it crashes find the logs from wherever you manager the docker container on your nas. The logs will show why the crash happened. You can also look in `/metadata/logs/crash_logs.txt`
adam commented 2026-04-25 00:04:50 +02:00
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@pditty1980 commented on GitHub (Aug 19, 2024):

Here is my current crash log

{"timestamp":"2024-08-14 19:31:31.148","source":"Server.js:170","message":"[Server] Unhandled rejection: RangeError: Array buffer allocation failed, promise: Promise {\n RangeError: Array buffer allocation failed\n at new ArrayBuffer ()\n at new Uint8Array ()\n at new FastBuffer (node:internal/buffer:961:5)\n at createUnsafeBuffer (node:internal/buffer:1064:12)\n at Function.allocUnsafeSlow (node:buffer:413:10)\n at FSReqCallback.readFileAfterStat [as oncomplete] (node:fs:333:31)\n}","levelName":"FATAL","level":5}
{"timestamp":"2024-08-14 19:35:50.418","source":"Server.js:170","message":"[Server] Unhandled rejection: DataCloneError: Data cannot be cloned, out of memory., promise: Promise {\n DOMException [DataCloneError]: Data cannot be cloned, out of memory.\n at new DOMException (node:internal/per_context/domexception:53:5)\n at Worker.postMessage (node:internal/worker:378:5)\n at Archive._postMessage (/server/libs/libarchive/archive.js:233:22)\n at Archive.open (/server/libs/libarchive/archive.js:80:27)\n at async Object.parse (/server/utils/parsers/parseComicMetadata.js:70:19)\n at async BookScanner.scanNewBookLibraryItem (/server/scanner/BookScanner.js:455:27)\n at async LibraryItemScanner.scanNewLibraryItem (/server/scanner/LibraryItemScanner.js:179:24)\n at async LibraryScanner.scanLibrary (/server/scanner/LibraryScanner.js:248:32)\n at async LibraryScanner.scan (/server/scanner/LibraryScanner.js:82:22)\n at async ApiRouter.scan (/server/controllers/LibraryController.js:866:5)\n}","levelName":"FATAL","level":5}
{"timestamp":"2024-08-14 20:02:07.309","source":"Server.js:170","message":"[Server] Unhandled rejection: RangeError: Array buffer allocation failed, promise: Promise {\n RangeError: Array buffer allocation failed\n at new ArrayBuffer ()\n at new Uint8Array ()\n at new FastBuffer (node:internal/buffer:961:5)\n at createUnsafeBuffer (node:internal/buffer:1064:12)\n at Function.allocUnsafeSlow (node:buffer:413:10)\n at FSReqCallback.readFileAfterStat [as oncomplete] (node:fs:333:31)\n}","levelName":"FATAL","level":5}
{"timestamp":"2024-08-14 20:07:12.895","source":"Server.js:170","message":"[Server] Unhandled rejection: RangeError: Array buffer allocation failed, promise: Promise {\n RangeError: Array buffer allocation failed\n at new ArrayBuffer ()\n at new Uint8Array ()\n at new FastBuffer (node:internal/buffer:961:5)\n at createUnsafeBuffer (node:internal/buffer:1064:12)\n at Function.allocUnsafeSlow (node:buffer:413:10)\n at FSReqCallback.readFileAfterStat [as oncomplete] (node:fs:333:31)\n}","levelName":"FATAL","level":5}
{"timestamp":"2024-08-18 08:36:11.955","source":"Server.js:170","message":"[Server] Unhandled rejection: SequelizeForeignKeyConstraintError: SQLITE_CONSTRAINT: FOREIGN KEY constraint failed, promise: Promise {\n Error\n at Database. (/node_modules/sequelize/lib/dialects/sqlite/query.js:185:27)\n at /node_modules/sequelize/lib/dialects/sqlite/query.js:183:50\n at new Promise ()\n at Query.run (/node_modules/sequelize/lib/dialects/sqlite/query.js:183:12)\n at /node_modules/sequelize/lib/sequelize.js:315:28\n at async SQLiteQueryInterface.insert (/node_modules/sequelize/lib/dialects/abstract/query-interface.js:308:21)\n at async BookAuthor.save (/node_modules/sequelize/lib/model.js:2490:35)\n at async bookAuthor.create (/node_modules/sequelize/lib/model.js:1362:12)\n at async BookScanner.rescanExistingBookLibraryItem (/server/scanner/BookScanner.js:219:15)\n at async LibraryItemScanner.scanLibraryItem (/server/scanner/LibraryItemScanner.js:63:62) {\n name: 'SequelizeForeignKeyConstraintError',\n parent: [Error: SQLITE_CONSTRAINT: FOREIGN KEY constraint failed] {\n errno: 19,\n code: 'SQLITE_CONSTRAINT',\n sql: 'INSERT INTO bookAuthors (id,createdAt,bookId,authorId) VALUES ($1,$2,$3,$4);'\n },\n original: [Error: SQLITE_CONSTRAINT: FOREIGN KEY constraint failed] {\n errno: 19,\n code: 'SQLITE_CONSTRAINT',\n sql: 'INSERT INTO bookAuthors (id,createdAt,bookId,authorId) VALUES ($1,$2,$3,$4);'\n },\n sql: 'INSERT INTO bookAuthors (id,createdAt,bookId,authorId) VALUES ($1,$2,$3,$4);',\n parameters: {},\n table: undefined,\n fields: undefined,\n value: undefined,\n index: undefined,\n reltype: undefined\n }\n}","levelName":"FATAL","level":5}

@pditty1980 commented on GitHub (Aug 19, 2024): Here is my current crash log {"timestamp":"2024-08-14 19:31:31.148","source":"Server.js:170","message":"[Server] Unhandled rejection: RangeError: Array buffer allocation failed, promise: Promise {\n <rejected> RangeError: Array buffer allocation failed\n at new ArrayBuffer (<anonymous>)\n at new Uint8Array (<anonymous>)\n at new FastBuffer (node:internal/buffer:961:5)\n at createUnsafeBuffer (node:internal/buffer:1064:12)\n at Function.allocUnsafeSlow (node:buffer:413:10)\n at FSReqCallback.readFileAfterStat [as oncomplete] (node:fs:333:31)\n}","levelName":"FATAL","level":5} {"timestamp":"2024-08-14 19:35:50.418","source":"Server.js:170","message":"[Server] Unhandled rejection: DataCloneError: Data cannot be cloned, out of memory., promise: Promise {\n <rejected> DOMException [DataCloneError]: Data cannot be cloned, out of memory.\n at new DOMException (node:internal/per_context/domexception:53:5)\n at Worker.postMessage (node:internal/worker:378:5)\n at Archive._postMessage (/server/libs/libarchive/archive.js:233:22)\n at Archive.open (/server/libs/libarchive/archive.js:80:27)\n at async Object.parse (/server/utils/parsers/parseComicMetadata.js:70:19)\n at async BookScanner.scanNewBookLibraryItem (/server/scanner/BookScanner.js:455:27)\n at async LibraryItemScanner.scanNewLibraryItem (/server/scanner/LibraryItemScanner.js:179:24)\n at async LibraryScanner.scanLibrary (/server/scanner/LibraryScanner.js:248:32)\n at async LibraryScanner.scan (/server/scanner/LibraryScanner.js:82:22)\n at async ApiRouter.scan (/server/controllers/LibraryController.js:866:5)\n}","levelName":"FATAL","level":5} {"timestamp":"2024-08-14 20:02:07.309","source":"Server.js:170","message":"[Server] Unhandled rejection: RangeError: Array buffer allocation failed, promise: Promise {\n <rejected> RangeError: Array buffer allocation failed\n at new ArrayBuffer (<anonymous>)\n at new Uint8Array (<anonymous>)\n at new FastBuffer (node:internal/buffer:961:5)\n at createUnsafeBuffer (node:internal/buffer:1064:12)\n at Function.allocUnsafeSlow (node:buffer:413:10)\n at FSReqCallback.readFileAfterStat [as oncomplete] (node:fs:333:31)\n}","levelName":"FATAL","level":5} {"timestamp":"2024-08-14 20:07:12.895","source":"Server.js:170","message":"[Server] Unhandled rejection: RangeError: Array buffer allocation failed, promise: Promise {\n <rejected> RangeError: Array buffer allocation failed\n at new ArrayBuffer (<anonymous>)\n at new Uint8Array (<anonymous>)\n at new FastBuffer (node:internal/buffer:961:5)\n at createUnsafeBuffer (node:internal/buffer:1064:12)\n at Function.allocUnsafeSlow (node:buffer:413:10)\n at FSReqCallback.readFileAfterStat [as oncomplete] (node:fs:333:31)\n}","levelName":"FATAL","level":5} {"timestamp":"2024-08-18 08:36:11.955","source":"Server.js:170","message":"[Server] Unhandled rejection: SequelizeForeignKeyConstraintError: SQLITE_CONSTRAINT: FOREIGN KEY constraint failed, promise: Promise {\n <rejected> Error\n at Database.<anonymous> (/node_modules/sequelize/lib/dialects/sqlite/query.js:185:27)\n at /node_modules/sequelize/lib/dialects/sqlite/query.js:183:50\n at new Promise (<anonymous>)\n at Query.run (/node_modules/sequelize/lib/dialects/sqlite/query.js:183:12)\n at /node_modules/sequelize/lib/sequelize.js:315:28\n at async SQLiteQueryInterface.insert (/node_modules/sequelize/lib/dialects/abstract/query-interface.js:308:21)\n at async BookAuthor.save (/node_modules/sequelize/lib/model.js:2490:35)\n at async bookAuthor.create (/node_modules/sequelize/lib/model.js:1362:12)\n at async BookScanner.rescanExistingBookLibraryItem (/server/scanner/BookScanner.js:219:15)\n at async LibraryItemScanner.scanLibraryItem (/server/scanner/LibraryItemScanner.js:63:62) {\n name: 'SequelizeForeignKeyConstraintError',\n parent: [Error: SQLITE_CONSTRAINT: FOREIGN KEY constraint failed] {\n errno: 19,\n code: 'SQLITE_CONSTRAINT',\n sql: 'INSERT INTO `bookAuthors` (`id`,`createdAt`,`bookId`,`authorId`) VALUES ($1,$2,$3,$4);'\n },\n original: [Error: SQLITE_CONSTRAINT: FOREIGN KEY constraint failed] {\n errno: 19,\n code: 'SQLITE_CONSTRAINT',\n sql: 'INSERT INTO `bookAuthors` (`id`,`createdAt`,`bookId`,`authorId`) VALUES ($1,$2,$3,$4);'\n },\n sql: 'INSERT INTO `bookAuthors` (`id`,`createdAt`,`bookId`,`authorId`) VALUES ($1,$2,$3,$4);',\n parameters: {},\n table: undefined,\n fields: undefined,\n value: undefined,\n index: undefined,\n reltype: undefined\n }\n}","levelName":"FATAL","level":5}
adam commented 2026-04-25 00:04:50 +02:00
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@advplyr commented on GitHub (Aug 19, 2024):

What docker image are you using? Can you share more information about your NAS setup? Maybe a screenshot of the config page or something like that.

@advplyr commented on GitHub (Aug 19, 2024): What docker image are you using? Can you share more information about your NAS setup? Maybe a screenshot of the config page or something like that.
adam commented 2026-04-25 00:04:50 +02:00
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@pditty1980 commented on GitHub (Aug 19, 2024):

i am using my NAS's Container manager with the latest version of Audiobookself

screencapture-192-168-0-72-pxd19802021-direct-quickconnect-to-5001-2024-08-19-16_47_14

@pditty1980 commented on GitHub (Aug 19, 2024): i am using my NAS's Container manager with the latest version of Audiobookself ![screencapture-192-168-0-72-pxd19802021-direct-quickconnect-to-5001-2024-08-19-16_47_14](https://github.com/user-attachments/assets/db29069b-81e4-46ce-982e-64aa18dac49e)
adam commented 2026-04-25 00:04:50 +02:00
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@advplyr commented on GitHub (Aug 19, 2024):

Can you share the docker run command? I'm trying to see the docker image and the volumes being mapped.

@advplyr commented on GitHub (Aug 19, 2024): Can you share the docker run command? I'm trying to see the docker image and the volumes being mapped.
adam commented 2026-04-25 00:04:50 +02:00
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@pditty1980 commented on GitHub (Aug 19, 2024):

Here it is

Docker run -d --name=audiobookshelf
-p 13378:80
-e PUID=1026
-e PGID=100
-v /volume1/Audiobooks:/audiobooks
-v /volume1/gn:/gn
-v /volume1/e-books:/eBooks
-v /volume1/metadata/metadata:/metadata
-v /volume1/metadata/config:/config
--restart always
advplyr/audiobookshelf

@pditty1980 commented on GitHub (Aug 19, 2024): Here it is Docker run -d --name=audiobookshelf \ -p 13378:80 \ -e PUID=1026 \ -e PGID=100 \ -v /volume1/Audiobooks:/audiobooks \ -v /volume1/gn:/gn \ -v /volume1/e-books:/eBooks \ -v /volume1/metadata/metadata:/metadata \ -v /volume1/metadata/config:/config \ --restart always \ advplyr/audiobookshelf
adam commented 2026-04-25 00:04:51 +02:00
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@DDriggs00 commented on GitHub (Aug 28, 2024):

I ran into something similar to this when I performed an incomplete migration to another server. What happened was the actual images failed to be copied to the new server, but the database references to them came through. Perhaps this could have a similar cause?

@DDriggs00 commented on GitHub (Aug 28, 2024): I ran into something similar to this when I performed an incomplete migration to another server. What happened was the actual images failed to be copied to the new server, but the database references to them came through. Perhaps this could have a similar cause?
adam commented 2026-04-25 00:04:51 +02:00
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@pditty1980 commented on GitHub (Aug 29, 2024):

I ran into something similar to this when I performed an incomplete migration to another server. What happened was the actual images failed to be copied to the new server, but the database references to them came through. Perhaps this could have a similar cause?

Unfortunately I don't think it's that! But thanks for suggesting this as a possible cause!

@pditty1980 commented on GitHub (Aug 29, 2024): > I ran into something similar to this when I performed an incomplete migration to another server. What happened was the actual images failed to be copied to the new server, but the database references to them came through. Perhaps this could have a similar cause? Unfortunately I don't think it's that! But thanks for suggesting this as a possible cause!
adam commented 2026-04-25 00:04:51 +02:00
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@thethink3r commented on GitHub (Sep 3, 2024):

I have the same issue. (Only when new Abooks added)

services:
  audiobookshelf:
    restart: unless-stopped
    image: ghcr.io/advplyr/audiobookshelf
    ports:
      - 12378:80
    volumes:
      - /volume1/Audiobooks:/audiobooks
      - /volume1/docker/audiobookshelf/config:/config
      - /volume1/docker/audiobookshelf/metadata:/metadata

System: Synology DS920+
CPU: INTEL Celeron J4125 4 Cores
Memory: 20GB

Version lower or equal 2.11.0 works great.
Currently i downgrade to 2.11 and i hope the bug fixed sone.

@thethink3r commented on GitHub (Sep 3, 2024): I have the same issue. (Only when new Abooks added) ```yaml services: audiobookshelf: restart: unless-stopped image: ghcr.io/advplyr/audiobookshelf ports: - 12378:80 volumes: - /volume1/Audiobooks:/audiobooks - /volume1/docker/audiobookshelf/config:/config - /volume1/docker/audiobookshelf/metadata:/metadata ``` System: Synology DS920+ CPU: INTEL Celeron J4125 4 Cores Memory: 20GB Version lower or equal 2.11.0 works great. Currently i downgrade to 2.11 and i hope the bug fixed sone.
adam commented 2026-04-25 00:04:51 +02:00
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@nichwall commented on GitHub (Sep 3, 2024):

Can you try using the "Clear All Cache" button in the server settings? This will force the served images to be regenerated (from the folders where the media is stored or in the /metadata folder).

What are the server settings here?
Screenshot_20240903-072310.png

@nichwall commented on GitHub (Sep 3, 2024): Can you try using the "Clear All Cache" button in the server settings? This will force the served images to be regenerated (from the folders where the media is stored or in the `/metadata` folder). What are the server settings here? ![Screenshot_20240903-072310.png](https://github.com/user-attachments/assets/966457eb-9573-4af2-a8d9-170434987181)
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Reference: starred/audiobookshelf#2191
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