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[Bug]: downloading from certain tracking sites fails #2158

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opened 2026-04-25 00:04:11 +02:00 by adam · 9 comments
adam commented 2026-04-25 00:04:11 +02:00
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Originally created by @BerendWouters on GitHub (Aug 7, 2024).

What happened?

I'm attempting to download an episode from the WAN Show, using the following link: https://pdst.fm/e/chrt.fm/track/C76EG6/mgln.ai/e/94/claritaspod.com/measure/verifi.podscribe.com/rss/p/chtbl.com/track/289382/pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170
This link is redirecting through multiple tracking websites, and ending up at the https://pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170 url, which seems to timeout.
However, if I run this in a browser, it works just fine.

It also occurs with other episodes

What did you expect to happen?

The episode being downloaded

Steps to reproduce the issue

  1. Search for the The WAN Show by Linus Tech Tips
  2. Select an episode to download to the server
  3. Click download episode

Audiobookshelf version

2.12.1

How are you running audiobookshelf?

Docker

What OS is your Audiobookshelf server hosted from?

Linux

If the issue is being seen in the UI, what browsers are you seeing the problem on?

None

Logs

[ffmpegHelpers] Failed to download podcast episode with url "https://pdst.fm/e/chrt.fm/track/C76EG6/mgln.ai/e/94/claritaspod.com/measure/verifi.podscribe.com/rss/p/chtbl.com/track/289382/pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170" AxiosError: timeout of 30000ms exceeded

extended logs from the container:

24-08-07 17:00:24.034] ERROR: [ffmpegHelpers] Failed to download podcast episode with url "https://pdst.fm/e/chrt.fm/track/C76EG6/mgln.ai/e/94/claritaspod.com/measure/verifi.podscribe.com/rss/p/chtbl.com/track/289382/pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170" [AxiosError: timeout of 30000ms exceeded] {
  code: 'ECONNABORTED',
  config: {
    transitional: {
      silentJSONParsing: true,
      forcedJSONParsing: true,
      clarifyTimeoutError: false
    },
    adapter: [Function: httpAdapter],
    transformRequest: [ [Function: transformRequest] ],
    transformResponse: [ [Function: transformResponse] ],
    timeout: 30000,
    xsrfCookieName: 'XSRF-TOKEN',
    xsrfHeaderName: 'X-XSRF-TOKEN',
    maxContentLength: -1,
    maxBodyLength: -1,
    env: { FormData: [Function] },
    validateStatus: [Function: validateStatus],
    headers: {
      Accept: 'application/json, text/plain, */*',
      'User-Agent': 'audiobookshelf (+https://audiobookshelf.org; like iTMS)'
    },
    url: 'https://pdst.fm/e/chrt.fm/track/C76EG6/mgln.ai/e/94/claritaspod.com/measure/verifi.podscribe.com/rss/p/chtbl.com/track/289382/pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170',
    method: 'get',
    responseType: 'stream',
    data: undefined
  },
  request: <ref *1> Writable {
    _events: {
      close: undefined,
      error: [Function: handleRequestError],
      prefinish: undefined,
      finish: undefined,
      drain: undefined,
      response: [Function: handleResponse],
      socket: [Array],
      timeout: undefined,
      abort: undefined
    },
    _writableState: WritableState {
      highWaterMark: 16384,
      length: 0,
      corked: 0,
      onwrite: [Function: bound onwrite],
      writelen: 0,
      bufferedIndex: 0,
      pendingcb: 0,
      [Symbol(kState)]: 17580812,
      [Symbol(kBufferedValue)]: null
    },
    _maxListeners: undefined,
    _options: {
      maxRedirects: 21,
      maxBodyLength: 10485760,
      protocol: 'https:',
      path: '/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170',
      method: 'GET',
      headers: [Object],
      agent: undefined,
      agents: [Object],
      auth: null,
      hostname: 'pfx.vpixl.com',
      port: 0,
      nativeProtocols: [Object],
      pathname: '/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3',
      search: '?updated=1722970170',
      host: 'pfx.vpixl.com',
      href: 'https://pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170',
      query: 'updated=1722970170',
      hash: null
    },
    _ended: true,
    _ending: true,
    _redirectCount: 6,
    _redirects: [],
    _requestBodyLength: 0,
    _requestBodyBuffers: [],
    _eventsCount: 3,
    _onNativeResponse: [Function (anonymous)],
    _currentRequest: ClientRequest {
      _events: [Object: null prototype],
      _eventsCount: 2,
      _maxListeners: undefined,
      outputData: [],
      outputSize: 0,
      writable: true,
      destroyed: true,
      _last: true,
      chunkedEncoding: false,
      shouldKeepAlive: true,
      maxRequestsOnConnectionReached: false,
      _defaultKeepAlive: true,
      useChunkedEncodingByDefault: false,
      sendDate: false,
      _removedConnection: false,
      _removedContLen: false,
      _removedTE: false,
      strictContentLength: false,
      _contentLength: 0,
      _hasBody: true,
      _trailer: '',
      finished: true,
      _headerSent: true,
      _closed: false,
      socket: [TLSSocket],
      _header: 'GET /j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170 HTTP/1.1\r\n' +
        'Accept: application/json, text/plain, */*\r\n' +
        'User-Agent: audiobookshelf (+https://audiobookshelf.org; like iTMS)\r\n' +
        'Host: pfx.vpixl.com\r\n' +
        'Connection: keep-alive\r\n' +
        '\r\n',
      _keepAliveTimeout: 0,
      _onPendingData: [Function: nop],
      agent: [Agent],
      socketPath: undefined,
      method: 'GET',
      maxHeaderSize: undefined,
      insecureHTTPParser: undefined,
      joinDuplicateHeaders: undefined,
      path: '/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170',
      _ended: false,
      res: null,
      aborted: true,
      timeoutCb: [Function: emitRequestTimeout],
      upgradeOrConnect: false,
      parser: [HTTPParser],
      maxHeadersCount: null,
      reusedSocket: false,
      host: 'pfx.vpixl.com',
      protocol: 'https:',
      _redirectable: [Circular *1],
      [Symbol(shapeMode)]: false,
      [Symbol(kCapture)]: false,
      [Symbol(kBytesWritten)]: 0,
      [Symbol(kNeedDrain)]: false,
      [Symbol(corked)]: 0,
      [Symbol(kOutHeaders)]: [Object: null prototype],
      [Symbol(errored)]: null,
      [Symbol(kHighWaterMark)]: 16384,
      [Symbol(kRejectNonStandardBodyWrites)]: false,
      [Symbol(kUniqueHeaders)]: null,
      [Symbol(kError)]: undefined
    },
    _currentUrl: 'https://pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170',
    _timeout: null,
    _isRedirect: true,
    [Symbol(shapeMode)]: true,
    [Symbol(kCapture)]: false
  }
} (ffmpegHelpers.js:111)

Additional Notes

I've tried recreating the request in Postman, and I get a Maximum response size reached, but that might be related to Postman not being able to process the download.

Originally created by @BerendWouters on GitHub (Aug 7, 2024). ### What happened? I'm attempting to download an episode from the WAN Show, using the following link: https://pdst.fm/e/chrt.fm/track/C76EG6/mgln.ai/e/94/claritaspod.com/measure/verifi.podscribe.com/rss/p/chtbl.com/track/289382/pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170 This link is redirecting through multiple tracking websites, and ending up at the https://pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170 url, which seems to timeout. However, if I run this in a browser, it works just fine. It also occurs with other episodes ### What did you expect to happen? The episode being downloaded ### Steps to reproduce the issue 1. Search for the The WAN Show by Linus Tech Tips 2. Select an episode to download to the server 3. Click download episode ### Audiobookshelf version 2.12.1 ### How are you running audiobookshelf? Docker ### What OS is your Audiobookshelf server hosted from? Linux ### If the issue is being seen in the UI, what browsers are you seeing the problem on? None ### Logs ```shell [ffmpegHelpers] Failed to download podcast episode with url "https://pdst.fm/e/chrt.fm/track/C76EG6/mgln.ai/e/94/claritaspod.com/measure/verifi.podscribe.com/rss/p/chtbl.com/track/289382/pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170" AxiosError: timeout of 30000ms exceeded extended logs from the container: 24-08-07 17:00:24.034] ERROR: [ffmpegHelpers] Failed to download podcast episode with url "https://pdst.fm/e/chrt.fm/track/C76EG6/mgln.ai/e/94/claritaspod.com/measure/verifi.podscribe.com/rss/p/chtbl.com/track/289382/pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170" [AxiosError: timeout of 30000ms exceeded] { code: 'ECONNABORTED', config: { transitional: { silentJSONParsing: true, forcedJSONParsing: true, clarifyTimeoutError: false }, adapter: [Function: httpAdapter], transformRequest: [ [Function: transformRequest] ], transformResponse: [ [Function: transformResponse] ], timeout: 30000, xsrfCookieName: 'XSRF-TOKEN', xsrfHeaderName: 'X-XSRF-TOKEN', maxContentLength: -1, maxBodyLength: -1, env: { FormData: [Function] }, validateStatus: [Function: validateStatus], headers: { Accept: 'application/json, text/plain, */*', 'User-Agent': 'audiobookshelf (+https://audiobookshelf.org; like iTMS)' }, url: 'https://pdst.fm/e/chrt.fm/track/C76EG6/mgln.ai/e/94/claritaspod.com/measure/verifi.podscribe.com/rss/p/chtbl.com/track/289382/pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170', method: 'get', responseType: 'stream', data: undefined }, request: <ref *1> Writable { _events: { close: undefined, error: [Function: handleRequestError], prefinish: undefined, finish: undefined, drain: undefined, response: [Function: handleResponse], socket: [Array], timeout: undefined, abort: undefined }, _writableState: WritableState { highWaterMark: 16384, length: 0, corked: 0, onwrite: [Function: bound onwrite], writelen: 0, bufferedIndex: 0, pendingcb: 0, [Symbol(kState)]: 17580812, [Symbol(kBufferedValue)]: null }, _maxListeners: undefined, _options: { maxRedirects: 21, maxBodyLength: 10485760, protocol: 'https:', path: '/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170', method: 'GET', headers: [Object], agent: undefined, agents: [Object], auth: null, hostname: 'pfx.vpixl.com', port: 0, nativeProtocols: [Object], pathname: '/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3', search: '?updated=1722970170', host: 'pfx.vpixl.com', href: 'https://pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170', query: 'updated=1722970170', hash: null }, _ended: true, _ending: true, _redirectCount: 6, _redirects: [], _requestBodyLength: 0, _requestBodyBuffers: [], _eventsCount: 3, _onNativeResponse: [Function (anonymous)], _currentRequest: ClientRequest { _events: [Object: null prototype], _eventsCount: 2, _maxListeners: undefined, outputData: [], outputSize: 0, writable: true, destroyed: true, _last: true, chunkedEncoding: false, shouldKeepAlive: true, maxRequestsOnConnectionReached: false, _defaultKeepAlive: true, useChunkedEncodingByDefault: false, sendDate: false, _removedConnection: false, _removedContLen: false, _removedTE: false, strictContentLength: false, _contentLength: 0, _hasBody: true, _trailer: '', finished: true, _headerSent: true, _closed: false, socket: [TLSSocket], _header: 'GET /j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170 HTTP/1.1\r\n' + 'Accept: application/json, text/plain, */*\r\n' + 'User-Agent: audiobookshelf (+https://audiobookshelf.org; like iTMS)\r\n' + 'Host: pfx.vpixl.com\r\n' + 'Connection: keep-alive\r\n' + '\r\n', _keepAliveTimeout: 0, _onPendingData: [Function: nop], agent: [Agent], socketPath: undefined, method: 'GET', maxHeaderSize: undefined, insecureHTTPParser: undefined, joinDuplicateHeaders: undefined, path: '/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170', _ended: false, res: null, aborted: true, timeoutCb: [Function: emitRequestTimeout], upgradeOrConnect: false, parser: [HTTPParser], maxHeadersCount: null, reusedSocket: false, host: 'pfx.vpixl.com', protocol: 'https:', _redirectable: [Circular *1], [Symbol(shapeMode)]: false, [Symbol(kCapture)]: false, [Symbol(kBytesWritten)]: 0, [Symbol(kNeedDrain)]: false, [Symbol(corked)]: 0, [Symbol(kOutHeaders)]: [Object: null prototype], [Symbol(errored)]: null, [Symbol(kHighWaterMark)]: 16384, [Symbol(kRejectNonStandardBodyWrites)]: false, [Symbol(kUniqueHeaders)]: null, [Symbol(kError)]: undefined }, _currentUrl: 'https://pfx.vpixl.com/j0JIg/traffic.megaphone.fm/ROOSTER8312874402.mp3?updated=1722970170', _timeout: null, _isRedirect: true, [Symbol(shapeMode)]: true, [Symbol(kCapture)]: false } } (ffmpegHelpers.js:111) ``` ### Additional Notes I've tried recreating the request in Postman, and I get a `Maximum response size reached`, but that might be related to Postman not being able to process the download.
adam added the bug label 2026-04-25 00:04:11 +02:00
adam closed this issue 2026-04-25 00:04:12 +02:00
adam commented 2026-04-25 00:04:13 +02:00
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@nichwall commented on GitHub (Aug 7, 2024):

Does this issue still occur using the edge container? There was a fix for https://github.com/advplyr/audiobookshelf/issues/3246, not sure if it's the same thing.

@nichwall commented on GitHub (Aug 7, 2024): Does this issue still occur using the `edge` container? There was a fix for https://github.com/advplyr/audiobookshelf/issues/3246, not sure if it's the same thing.
adam commented 2026-04-25 00:04:13 +02:00
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@BerendWouters commented on GitHub (Aug 7, 2024):

I just ran it with the latest tag locally, and it seems to be working. Which is odd, because it's the same digest as being used by the actual server running it.
Going to try edge on the actual server now.

@BerendWouters commented on GitHub (Aug 7, 2024): I just ran it with the `latest` tag locally, and it seems to be working. Which is odd, because it's the same digest as being used by the actual server running it. Going to try `edge` on the actual server now.
adam commented 2026-04-25 00:04:13 +02:00
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@BerendWouters commented on GitHub (Aug 7, 2024):

Sadly enough, no changes running it on the edge version either. Might be a docker networking related issue, unsure.
Downloading other episodes works just fine.

@BerendWouters commented on GitHub (Aug 7, 2024): Sadly enough, no changes running it on the `edge` version either. Might be a docker networking related issue, unsure. Downloading other episodes works just fine.
adam commented 2026-04-25 00:04:13 +02:00
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@advplyr commented on GitHub (Aug 8, 2024):

I tested and I'm not able to reproduce the issue. Are you still able to reproduce it?
If it is reproducible still, is there specific episodes it happens with? Any other podcasts?

@advplyr commented on GitHub (Aug 8, 2024): I tested and I'm not able to reproduce the issue. Are you still able to reproduce it? If it is reproducible still, is there specific episodes it happens with? Any other podcasts?
adam commented 2026-04-25 00:04:13 +02:00
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@BerendWouters commented on GitHub (Aug 8, 2024):

The issue still occurs with any episode of The WAN Show

@BerendWouters commented on GitHub (Aug 8, 2024): The issue still occurs with any episode of The WAN Show
adam commented 2026-04-25 00:04:13 +02:00
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@advplyr commented on GitHub (Aug 10, 2024):

This is most likely a network issue since it is timing out. Having a 30 second timeout seems reasonable

@advplyr commented on GitHub (Aug 10, 2024): This is most likely a network issue since it is timing out. Having a 30 second timeout seems reasonable
adam commented 2026-04-25 00:04:14 +02:00
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@BerendWouters commented on GitHub (Aug 22, 2024):

It was a networking issue indeed. My docker/daemon.json also had the ip address of the docker server itself, which the internal networking didn't like. It's working now.

@BerendWouters commented on GitHub (Aug 22, 2024): It was a networking issue indeed. My `docker/daemon.json` also had the ip address of the docker server itself, which the internal networking didn't like. It's working now.
adam commented 2026-04-25 00:04:14 +02:00
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@tbar44 commented on GitHub (May 19, 2025):

It was a networking issue indeed. My docker/daemon.json also had the ip address of the docker server itself, which the internal networking didn't like. It's working now.

Having the same issue with audiobookshelf within a docker container, what were your steps to actually resolve it?

@tbar44 commented on GitHub (May 19, 2025): > It was a networking issue indeed. My `docker/daemon.json` also had the ip address of the docker server itself, which the internal networking didn't like. It's working now. Having the same issue with audiobookshelf within a docker container, what were your steps to actually resolve it?
adam commented 2026-04-25 00:04:14 +02:00
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@BerendWouters commented on GitHub (Aug 7, 2025):

It was a networking issue indeed. My docker/daemon.json also had the ip address of the docker server itself, which the internal networking didn't like. It's working now.

Having the same issue with audiobookshelf within a docker container, what were your steps to actually resolve it?

Your /etc/docker/daemon.json file should look more a less like this:

{
  "experimental" : false,
  "dns":[
    "1.1.1.1", // Use your own preferred dns servers
    "8.8.4.4" // Use your own preferred dns servers
  ]
}
@BerendWouters commented on GitHub (Aug 7, 2025): > > It was a networking issue indeed. My `docker/daemon.json` also had the ip address of the docker server itself, which the internal networking didn't like. It's working now. > > Having the same issue with audiobookshelf within a docker container, what were your steps to actually resolve it? Your /etc/docker/daemon.json file should look more a less like this: ```json { "experimental" : false, "dns":[ "1.1.1.1", // Use your own preferred dns servers "8.8.4.4" // Use your own preferred dns servers ] } ```
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