[Bug]: Skyhigh Remote Browser Isolation Flagging AudioBookShelf as Malicious #2074

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opened 2026-04-25 00:03:12 +02:00 by adam · 4 comments
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Originally created by @Jdiesel87 on GitHub (Jul 3, 2024).

What happened?

This is probably a bit of an edge case but my organization utilizes a security product called Skyhigh Remote Browser Isolation which will open websites deemed to be malicious in sandbox environment.

https://www.skyhighsecurity.com/platform/remote-browser-isolation.html

AudioBookShelf is being flagged for some reason

What did you expect to happen?

All my services are hosted through an nginx reverse proxy with letsencyrpt certificates. All other services (Emby, Kavita, Overseer, etc) are accessible through my work network with the exception of audiobookshelf which is being flagged. I don't believe it is a ssl certificate issues because all other services work fine.

Steps to reproduce the issue

  1. This is going to be tough to reproduce unless you have access to the Skyhigh software. Just wanted to file a bug for visibility or in the event someone has a solution. It may be the a case needs to be submitted with Skyhigh to have audiobookshelf whitelisted.

Audiobookshelf version

2.10.1

How are you running audiobookshelf?

Docker

What OS is your Audiobookshelf server hosted from?

Linux

If the issue is being seen in the UI, what browsers are you seeing the problem on?

None

Logs

No response

Additional Notes

No response

Originally created by @Jdiesel87 on GitHub (Jul 3, 2024). ### What happened? This is probably a bit of an edge case but my organization utilizes a security product called Skyhigh Remote Browser Isolation which will open websites deemed to be malicious in sandbox environment. [https://www.skyhighsecurity.com/platform/remote-browser-isolation.html](url) AudioBookShelf is being flagged for some reason ### What did you expect to happen? All my services are hosted through an nginx reverse proxy with letsencyrpt certificates. All other services (Emby, Kavita, Overseer, etc) are accessible through my work network with the exception of audiobookshelf which is being flagged. I don't believe it is a ssl certificate issues because all other services work fine. ### Steps to reproduce the issue 1. This is going to be tough to reproduce unless you have access to the Skyhigh software. Just wanted to file a bug for visibility or in the event someone has a solution. It may be the a case needs to be submitted with Skyhigh to have audiobookshelf whitelisted. ### Audiobookshelf version 2.10.1 ### How are you running audiobookshelf? Docker ### What OS is your Audiobookshelf server hosted from? Linux ### If the issue is being seen in the UI, what browsers are you seeing the problem on? None ### Logs _No response_ ### Additional Notes _No response_
adam added the bug label 2026-04-25 00:03:12 +02:00
adam closed this issue 2026-04-25 00:03:12 +02:00
Author
Owner

@DieselTech commented on GitHub (Jul 3, 2024):

The way to resolve problems like this is to report the URL to the security product as a false positive. From looking at the vendor's site there is a very wide array of customization they can filter based on. Your workplace gets to pick the rules they want to use to try and block sites that might cause harm.

@DieselTech commented on GitHub (Jul 3, 2024): The way to resolve problems like this is to report the URL to the security product as a false positive. From looking at the vendor's site there is a very wide array of customization they can filter based on. Your workplace gets to pick the rules they want to use to try and block sites that might cause harm.
Author
Owner

@advplyr commented on GitHub (Jul 3, 2024):

Is there no reason given as to why it is getting flagged?

@advplyr commented on GitHub (Jul 3, 2024): Is there no reason given as to why it is getting flagged?
Author
Owner

@Jdiesel87 commented on GitHub (Jul 3, 2024):

Is there no reason given as to why it is getting flagged?

I unfortunately don't have access to the dashboard that might have that type of information. I may try submitting a self positive to the as mentioned above. Is there a public audiobookshelf demo site that I can access to verify that it isn't a issue with my environment?

@Jdiesel87 commented on GitHub (Jul 3, 2024): > Is there no reason given as to why it is getting flagged? I unfortunately don't have access to the dashboard that might have that type of information. I may try submitting a self positive to the as mentioned above. Is there a public audiobookshelf demo site that I can access to verify that it isn't a issue with my environment?
Author
Owner

@advplyr commented on GitHub (Jul 8, 2024):

There is no public demo site right now. Since we don't have anything to go off here I'm going to close this but it'll still be searchable if someone has a similar issue with more info

@advplyr commented on GitHub (Jul 8, 2024): There is no public demo site right now. Since we don't have anything to go off here I'm going to close this but it'll still be searchable if someone has a similar issue with more info
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Reference: starred/audiobookshelf#2074