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[Bug]: Error 'Playback failed: Source error' appearing when trying to play a downloaded audio book #1552

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opened 2026-04-24 23:49:51 +02:00 by adam · 2 comments
adam commented 2026-04-24 23:49:51 +02:00
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Originally created by @andrewklajman on GitHub (Nov 27, 2023).

Describe the issue

Application version v2.2.20 0.9.67-beta
Device: Pixel 6a
Android version: 14

I am able to install Audiobookshelf from the Play store without an issue. I am also able to stream content from my Audiobookshelf server without any issue. I can also download an audio book without a problem (it says that it downloads successfully and the 'Stream' button changes to 'Play).

But when I try to play content that has downloaded I get an red banner error message at the bottom of the application saying 'Playback failed: source error'

I then delete the download and attempt to download it to another folder instead of the 'Internal App Storage' folder. At the end of the download I get a red banner error message at the bottom of the application saying 'Item download complete but failed to create library item'. It is worth noting that this time the 'Stream' button does not change to 'Play'

This is happening to all files that I test. Also Im unsure if it is related but these files are mp3.

Im not sure if there is a more verbose method to get logs from the mobile app?

Server is running from NixOs respository

Steps to reproduce the issue

  1. Press download button
  2. Press Play button
  3. Experience error

Audiobookshelf version

v2.2.20 0.9.67-beta

How are you running audiobookshelf?

Other

Originally created by @andrewklajman on GitHub (Nov 27, 2023). ### Describe the issue Application version v2.2.20 0.9.67-beta Device: Pixel 6a Android version: 14 I am able to install Audiobookshelf from the Play store without an issue. I am also able to stream content from my Audiobookshelf server without any issue. I can also download an audio book without a problem (it says that it downloads successfully and the 'Stream' button changes to 'Play). But when I try to play content that has downloaded I get an red banner error message at the bottom of the application saying 'Playback failed: source error' I then delete the download and attempt to download it to another folder instead of the 'Internal App Storage' folder. At the end of the download I get a red banner error message at the bottom of the application saying 'Item download complete but failed to create library item'. It is worth noting that this time the 'Stream' button does not change to 'Play' This is happening to all files that I test. Also Im unsure if it is related but these files are mp3. Im not sure if there is a more verbose method to get logs from the mobile app? Server is running from NixOs respository ### Steps to reproduce the issue 1. Press download button 2. Press Play button 3. Experience error ### Audiobookshelf version v2.2.20 0.9.67-beta ### How are you running audiobookshelf? Other
adam added the bug label 2026-04-24 23:49:51 +02:00
adam closed this issue 2026-04-24 23:49:51 +02:00
adam commented 2026-04-24 23:49:52 +02:00
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@advplyr commented on GitHub (Nov 27, 2023):

The mobile apps require server v2.2.23 or up. Upgrading the server should do it for you

@advplyr commented on GitHub (Nov 27, 2023): The mobile apps require server v2.2.23 or up. Upgrading the server should do it for you
adam commented 2026-04-24 23:49:53 +02:00
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@andrewklajman commented on GitHub (Nov 28, 2023):

Yes, youre right.

So sorry I just presumed this was an app issue and did not consider to upgrade the server. It is working fine now.

Regards

@andrewklajman commented on GitHub (Nov 28, 2023): Yes, youre right. So sorry I just presumed this was an app issue and did not consider to upgrade the server. It is working fine now. Regards
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Reference: starred/audiobookshelf#1552
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