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[Bug]: Can't update covers on ebooks or audiobooks #1239

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opened 2026-04-24 23:36:39 +02:00 by adam · 3 comments
adam commented 2026-04-24 23:36:39 +02:00
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Originally created by @Spectre216 on GitHub (Jul 7, 2023).

Describe the issue

When I go to update covers via the web interface I either get an error that the socket is disconnected (and then reconnect a second later with no cover update) or the URL could not be downloaded.
SCR-20230707-ilhw
SCR-20230707-ilma

Steps to reproduce the issue

  1. Log in through web interface and try to update covers. Neither manual upload, URL Search, or manual URL are working.

Audiobookshelf version

2.2.23 (Debian)

How are you running audiobookshelf?

Debian/PPA

Originally created by @Spectre216 on GitHub (Jul 7, 2023). ### Describe the issue When I go to update covers via the web interface I either get an error that the socket is disconnected (and then reconnect a second later with no cover update) or the URL could not be downloaded. ![SCR-20230707-ilhw](https://github.com/advplyr/audiobookshelf/assets/22502482/45ef2c30-bc6c-4f35-b01c-4b5865d26bf8) ![SCR-20230707-ilma](https://github.com/advplyr/audiobookshelf/assets/22502482/8736106e-9ef5-4412-8431-fcd9146cbc3f) ### Steps to reproduce the issue 1. Log in through web interface and try to update covers. Neither manual upload, URL Search, or manual URL are working. ### Audiobookshelf version 2.2.23 (Debian) ### How are you running audiobookshelf? Debian/PPA
adam added the bug label 2026-04-24 23:36:39 +02:00
adam closed this issue 2026-04-24 23:36:39 +02:00
adam commented 2026-04-24 23:36:40 +02:00
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@advplyr commented on GitHub (Jul 8, 2023):

I'm not able to reproduce this. Most likely the reason the socket is disconnecting is because the server is crashing.

You will have to check the logs on the server for this crash error.

journalctl -u audiobookshelf

@advplyr commented on GitHub (Jul 8, 2023): I'm not able to reproduce this. Most likely the reason the socket is disconnecting is because the server is crashing. You will have to check the logs on the server for this crash error. `journalctl -u audiobookshelf`
adam commented 2026-04-24 23:36:40 +02:00
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@joem569 commented on GitHub (Jul 13, 2023):

I have the same issue, and it has to do with permissions. I'm still working on figuring out the solution for me though. I have my install setup to use a mounted SMB share to store my audiobook library and what I found is that i get this error when trying to save the book cover to that share. If I change the setting in Audiobookshelf to not store the cover with the item, then it works. This isn't ideal for me, I'd really like to keep all the files together.

I got around this initially by manually saving my cover pictures and putting them into the folders with the audio files, naming the cover file "cover.jpg" and this worked great. But I'm making another attempt to get is to work through Audiobookshelf and I keep hitting this issue. It has to be a permissions thing between my Audiobookshelf Docker container and how I have my SMB share mounted. I'm not a Docker guru, but that's what I think so far.

PS, I also encountered the same kinds of issues when I tried to save the metadata with the item too, but I set that to off and I haven't gotten that error since.

EDIT::
It was definitely a permissions issue. After messing with it all morning, I figured it out. For me, I have an SMB shared folder that I store my audiobooks in. Then I have ABS running in a Docker container pointed at that shared folder. My issue turned out to me that because I created that folder using another machine, when ABS went to write files to it, it was permission denied. I had to chmod -R 777 the folder I have the audiobook files in to get it to work. For some reason, I had to do it WITHOUT sudo. It kept giving me weird errors if I used sudo. Doing it without sudo worked first try and everything is accessible from ABS now.

@joem569 commented on GitHub (Jul 13, 2023): I have the same issue, and it has to do with permissions. I'm still working on figuring out the solution for me though. I have my install setup to use a mounted SMB share to store my audiobook library and what I found is that i get this error when trying to save the book cover to that share. If I change the setting in Audiobookshelf to not store the cover with the item, then it works. This isn't ideal for me, I'd really like to keep all the files together. I got around this initially by manually saving my cover pictures and putting them into the folders with the audio files, naming the cover file "cover.jpg" and this worked great. But I'm making another attempt to get is to work through Audiobookshelf and I keep hitting this issue. It has to be a permissions thing between my Audiobookshelf Docker container and how I have my SMB share mounted. I'm not a Docker guru, but that's what I think so far. PS, I also encountered the same kinds of issues when I tried to save the metadata with the item too, but I set that to off and I haven't gotten that error since. EDIT:: It was definitely a permissions issue. After messing with it all morning, I figured it out. For me, I have an SMB shared folder that I store my audiobooks in. Then I have ABS running in a Docker container pointed at that shared folder. My issue turned out to me that because I created that folder using another machine, when ABS went to write files to it, it was permission denied. I had to chmod -R 777 the folder I have the audiobook files in to get it to work. For some reason, I had to do it WITHOUT sudo. It kept giving me weird errors if I used sudo. Doing it without sudo worked first try and everything is accessible from ABS now.
adam commented 2026-04-24 23:36:41 +02:00
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@advplyr commented on GitHub (Jul 13, 2023):

@joem569 that is a separate issue then the one here. This issue is the server crashing and it isn't using docker.

I'm going to close this out until logs can be produced from the crash

@advplyr commented on GitHub (Jul 13, 2023): @joem569 that is a separate issue then the one here. This issue is the server crashing and it isn't using docker. I'm going to close this out until logs can be produced from the crash
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Reference: starred/audiobookshelf#1239
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