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[Bug]: Unable to restore backup taken on prod docker on test docker #1021
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opened 2026-04-24 23:29:21 +02:00 by adam
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Reference: starred/audiobookshelf#1021
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Originally created by @ambarnes2 on GitHub (Mar 14, 2023).
Describe the issue
To ensure that when i am upgrading my Audiobookshelf container to a new version, i first like to test that the upgrade will be successful with the selected backup. To do this, i am taking a backup on my prod container and then exporting that backup and then importing it into my test container, which is on a completely different docker server. When i attempt to upload the backup, i am attempting to restore when i get the following error.
Here is a dump of the Logs:
Steps to reproduce the issue
Audiobookshelf version
2.2.16
How are you running audiobookshelf?
Docker
@hobesman commented on GitHub (Mar 14, 2023):
Have you tested extracting the backup and manually placing the files in the test server?
The backups are basic zip files so you can rename them to .zip and then extract them as usual.
This doesn't negate the problem but might help to identify if it's a corrupted backup or a problem with the restore process.
I think it's the restore process but it's good to verify.
@advplyr commented on GitHub (Mar 16, 2023):
I just tested this and was not able to reproduce it.
I took a look at the code for uploading backups and there is nothing that returns a 404 (Not Found) status code back to the client. This error must be happening on your server before the request reached the Abs server. The server logs also do not indicate any error happening with the backup.
There is one potential issue but I don't think it would return a 404. Uploads of files over 2GB will fail.
@ambarnes2 commented on GitHub (Mar 19, 2023):
I attempted this again using the following steps:
Below are the logs from portainer
@advplyr commented on GitHub (Mar 22, 2023):
The server logs don't indicate any issue with the upload. I'm pretty sure that is because the request is never reaching the Abs server. I'm pretty confident of that because the Abs server does not respond with a 404 from that request.