Originally created by @65786113 on GitHub (Feb 25, 2024).
Steps to reproduce
1.First noticed server version is 2.72 ,and version 2.80 didnot fix it.
2.
3.
My server is synology DSM 7.2.1-69057 Update 3.
I use android app version0.9.72,,the release version is 2.8.0.
when enjoying in the local area network,all is well,responds very mooth;But in the Cellular networks,it is seldom to play the audio.usually I had to try 1 min or more to success view the audioplay.Even the mainpage showed up,I tapped the coutinue-play,it showed failing"server play request failed."
Environment data
Audiobookshelf Version:
Android App 0.9.72
Android Issue
Android version:0.9.72
Device model:
Stock or customized system:DSM 7.2.1-69057 Update 3.
Originally created by @65786113 on GitHub (Feb 25, 2024).
### Steps to reproduce
1.First noticed server version is 2.72 ,and version 2.80 didnot fix it.
2.
3.
- My server is synology DSM 7.2.1-69057 Update 3.
- I use android app version0.9.72,,the release version is 2.8.0.
- when enjoying in the local area network,all is well,responds very mooth;But in the Cellular networks,it is seldom to play the audio.usually I had to try 1 min or more to success view the audioplay.Even the mainpage showed up,I tapped the coutinue-play,it showed failing"server play request failed."
### Environment data

Audiobookshelf Version:
- [ ] Android App 0.9.72
#### Android Issue
Android version:0.9.72
Device model:
Stock or customized system:DSM 7.2.1-69057 Update 3.
adam
added the bug label 2026-04-24 23:41:36 +02:00
[PlaybackSessionManager] startSessionRequest for device 23049RAD8C SDK 33 / v13
2024-02-25 14:33:02.838
INFO
[PlaybackSessionManager] startSession: Closing open session "太平洋战争.青梅煮酒.演播现代军吧.2020.AAC.96~128kbps-RL" for user "root" (Device: 23049RAD8C SDK 33 / v13)
[PlaybackSessionManager] "root" starting direct play session for item "a07ad03a-b990-42eb-8ba5-8c2594061cc7" with id 6b773f0f-9ff6-4bfb-b822-065e03a1b70e (Device: 23049RAD8C SDK 33 / v13)
Can you share information about the audio file(s)? I suspect something is wrong with the audio file that is making Abs have to transcode it. You can go into the web client and select "More Info" on the audio track
@advplyr commented on GitHub (Feb 25, 2024):
Can you share information about the audio file(s)? I suspect something is wrong with the audio file that is making Abs have to transcode it. You can go into the web client and select "More Info" on the audio track
Can you share information about the audio file(s)? I suspect something is wrong with the audio file that is making Abs have to transcode it. You can go into the web client and select "More Info" on the audio track
[PlaybackSessionManager] startSessionRequest for device Windows 10 / Edge
2024-02-25 14:48:50.027
DEBUG
[PlaybackSessionManager] "root" starting direct play session for item "a07ad03a-b990-42eb-8ba5-8c2594061cc7" with id dd4b34e1-c8b0-46e4-a9fe-c2c0327b920b (Device: Windows 10 / Edge)
2024-02-25 14:49:12.054
DEBUG
[PlaybackSessionManager] syncSession "dd4b34e1-c8b0-46e4-a9fe-c2c0327b920b" (Device: Windows 10 / Edge) | Total Time Listened: 20
Does this happen with other books or is this a specific book?
I have try on other books,still the same problem.
@65786113 commented on GitHub (Feb 28, 2024):
> Does this happen with other books or is this a specific book?
I have try on other books,still the same problem.
Are you still seeing this issue with v2.8.1 and mobile app release v0.9.73-beta?
with all the update,the issue looks like a bit better respond,but still not smooth as in the lan wan.
@65786113 commented on GitHub (Apr 7, 2024):
> Are you still seeing this issue with v2.8.1 and mobile app release v0.9.73-beta?
with all the update,the issue looks like a bit better respond,but still not smooth as in the lan wan.
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Originally created by @65786113 on GitHub (Feb 25, 2024).
Steps to reproduce
1.First noticed server version is 2.72 ,and version 2.80 didnot fix it.
2.
3.
Environment data
Audiobookshelf Version:
Android Issue
Android version:0.9.72
Device model:
Stock or customized system:DSM 7.2.1-69057 Update 3.
@advplyr commented on GitHub (Feb 25, 2024):
Check your server logs. This is reporting an error on the server side.
@65786113 commented on GitHub (Feb 25, 2024):
2024-02-25 14:32:22.081
DEBUG
[SocketAuthority] User Offline root
2024-02-25 14:32:22.084
INFO
[SocketAuthority] Socket XuIDxdsEAReJ6O8jAADC disconnected from client "root" after 27543ms (Reason: transport close)
2024-02-25 14:32:23.144
INFO
[STREAM-CHECK] Check Files 38220 of 184836 20.68% Furthest Segment: 130040
2024-02-25 14:32:25.153
INFO
[STREAM-CHECK] Check Files 38426 of 184836 20.79% Furthest Segment: 130246
2024-02-25 14:32:27.145
INFO
[STREAM-CHECK] Check Files 38622 of 184836 20.90% Furthest Segment: 130442
2024-02-25 14:32:29.140
INFO
[STREAM-CHECK] Check Files 38826 of 184836 21.01% Furthest Segment: 130646
2024-02-25 14:32:31.143
INFO
[STREAM-CHECK] Check Files 39029 of 184836 21.12% Furthest Segment: 130849
2024-02-25 14:32:33.143
INFO
[STREAM-CHECK] Check Files 39231 of 184836 21.22% Furthest Segment: 131051
2024-02-25 14:32:35.148
INFO
[STREAM-CHECK] Check Files 39434 of 184836 21.33% Furthest Segment: 131254
2024-02-25 14:32:37.164
INFO
[STREAM-CHECK] Check Files 39630 of 184836 21.44% Furthest Segment: 131450
2024-02-25 14:32:39.150
INFO
[STREAM-CHECK] Check Files 39825 of 184836 21.55% Furthest Segment: 131645
2024-02-25 14:32:41.153
INFO
[STREAM-CHECK] Check Files 40024 of 184836 21.65% Furthest Segment: 131844
2024-02-25 14:32:43.154
INFO
[STREAM-CHECK] Check Files 40231 of 184836 21.77% Furthest Segment: 132051
2024-02-25 14:32:45.154
INFO
[STREAM-CHECK] Check Files 40429 of 184836 21.87% Furthest Segment: 132249
2024-02-25 14:32:47.157
INFO
[STREAM-CHECK] Check Files 40625 of 184836 21.98% Furthest Segment: 132445
2024-02-25 14:32:49.152
INFO
[STREAM-CHECK] Check Files 40816 of 184836 22.08% Furthest Segment: 132636
2024-02-25 14:32:51.159
INFO
[STREAM-CHECK] Check Files 41007 of 184836 22.19% Furthest Segment: 132827
2024-02-25 14:32:53.159
INFO
[STREAM-CHECK] Check Files 41199 of 184836 22.29% Furthest Segment: 133019
2024-02-25 14:32:55.165
INFO
[STREAM-CHECK] Check Files 41392 of 184836 22.39% Furthest Segment: 133212
2024-02-25 14:32:57.164
INFO
[STREAM-CHECK] Check Files 41583 of 184836 22.50% Furthest Segment: 133403
2024-02-25 14:32:59.163
INFO
[STREAM-CHECK] Check Files 41778 of 184836 22.60% Furthest Segment: 133598
2024-02-25 14:33:00.761
DEBUG
[ApiCacheManager] count: 4 size: 148946
2024-02-25 14:33:00.762
DEBUG
[ApiCacheManager] Cache hit: {"user":"root","url":"/libraries/37dd663f-8d42-4f80-b542-a25a9959aaa0/items?sort=addedAt&desc=1&collapseseries=1&limit=20&page=0&minified=1&include=rssfeed,numEpisodesIncomplete"}
2024-02-25 14:33:01.167
INFO
[STREAM-CHECK] Check Files 41977 of 184836 22.71% Furthest Segment: 133797
2024-02-25 14:33:02.837
DEBUG
[ApiCacheManager] Object.afterBulkUpdate: Clearing cache
2024-02-25 14:33:02.838
DEBUG
[PlaybackSessionManager] startSessionRequest for device 23049RAD8C SDK 33 / v13
2024-02-25 14:33:02.838
INFO
[PlaybackSessionManager] startSession: Closing open session "太平洋战争.青梅煮酒.演播现代军吧.2020.AAC.96~128kbps-RL" for user "root" (Device: 23049RAD8C SDK 33 / v13)
2024-02-25 14:33:02.839
DEBUG
[PlaybackSessionManager] closeSession "a8fd1717-7669-472a-8ee1-8d5e7cb5f019"
2024-02-25 14:33:02.841
INFO
Closing Stream a8fd1717-7669-472a-8ee1-8d5e7cb5f019
2024-02-25 14:33:02.874
INFO
[FFMPEG] Transcode Killed
2024-02-25 14:33:04.086
INFO
Deleted session data /metadata/streams/a8fd1717-7669-472a-8ee1-8d5e7cb5f019
2024-02-25 14:33:04.086
DEBUG
[PlaybackSessionManager] Stream closed for session "a8fd1717-7669-472a-8ee1-8d5e7cb5f019" (Device: 23049RAD8C SDK 33 / v13)
2024-02-25 14:33:04.087
DEBUG
[PlaybackSessionManager] Removed session "a8fd1717-7669-472a-8ee1-8d5e7cb5f019"
2024-02-25 14:33:04.088
DEBUG
[PlaybackSessionManager] "root" starting direct play session for item "a07ad03a-b990-42eb-8ba5-8c2594061cc7" with id 6b773f0f-9ff6-4bfb-b822-065e03a1b70e (Device: 23049RAD8C SDK 33 / v13)
2024-02-25 14:33:06.225
DEBUG
[ApiCacheManager] count: 0 size: 0
2024-02-25 14:33:06.506
DEBUG
Loaded 20 of 558 items for libary page in 0.28s
2024-02-25 14:33:06.518
DEBUG
[ApiCacheManager] Cache miss: {"user":"root","url":"/libraries/37dd663f-8d42-4f80-b542-a25a9959aaa0/items?sort=addedAt&desc=1&collapseseries=1&limit=20&page=0&minified=1&include=rssfeed,numEpisodesIncomplete"}
2024-02-25 14:35:00.990
DEBUG
[ApiCacheManager] count: 1 size: 32251
2024-02-25 14:35:01.171
DEBUG
Loaded 10 of 18 items for "Continue Listening/Reading" in 0.18s
2024-02-25 14:35:01.254
DEBUG
Loaded 1 of 1 items for "Continue Series" in 0.08s
2024-02-25 14:35:02.466
DEBUG
Loaded 10 of 36 items for "Recently Added" in 1.21s
2024-02-25 14:35:02.508
DEBUG
Loaded 4 of 4 series for "Recent Series" in 0.04s
2024-02-25 14:35:02.756
DEBUG
Loaded 10 of 535 items for "Discover" in 0.25s
2024-02-25 14:35:02.876
DEBUG
Loaded 10 of 10 items for "Listen/Read Again" in 0.12s
2024-02-25 14:35:02.893
DEBUG
Loaded 10 of 39 authors for "Newest Authors" in 0.02s
2024-02-25 14:35:02.894
DEBUG
Loaded 7 personalized shelves in 1.90s
2024-02-25 14:35:02.895
DEBUG
[ApiCacheManager] Cache miss: {"user":"root","url":"/libraries/37dd663f-8d42-4f80-b542-a25a9959aaa0/personalized?minified=1&include=rssfeed,numEpisodesIncomplete"}
2024-02-25 14:35:02.895
DEBUG
[ApiCacheManager] Caching with 1800000 ms TTL
2024-02-25 14:35:21.304
DEBUG
[ApiCacheManager] count: 2 size: 123415
2024-02-25 14:35:21.305
DEBUG
[ApiCacheManager] Cache hit: {"user":"root","url":"/libraries/37dd663f-8d42-4f80-b542-a25a9959aaa0/items?sort=addedAt&desc=1&collapseseries=1&limit=20&page=0&minified=1&include=rssfeed,numEpisodesIncomplete"}
2024-02-25 14:35:31.955
INFO
[SocketAuthority] Socket Connected xE4QlHRLxYHvC-E5AADE
2024-02-25 14:35:32.099
DEBUG
[SocketAuthority] User Online root
2024-02-25 14:36:15.899
DEBUG
[SocketAuthority] User Offline root
2024-02-25 14:36:15.908
INFO
[SocketAuthority] Socket xE4QlHRLxYHvC-E5AADE disconnected from client "root" after 43953ms (Reason: transport close)
2024-02-25 14:36:57.074
DEBUG
[ApiCacheManager] count: 2 size: 123415
2024-02-25 14:36:57.074
DEBUG
[ApiCacheManager] Cache hit: {"user":"root","url":"/libraries/37dd663f-8d42-4f80-b542-a25a9959aaa0/personalized?minified=1&include=rssfeed,numEpisodesIncomplete"}
2024-02-25 14:37:13.712
DEBUG
[ApiCacheManager] count: 2 size: 123415
2024-02-25 14:37:13.713
DEBUG
[ApiCacheManager] Cache hit: {"user":"root","url":"/libraries/37dd663f-8d42-4f80-b542-a25a9959aaa0/items?sort=addedAt&desc=1&collapseseries=1&limit=20&page=0&minified=1&include=rssfeed,numEpisodesIncomplete"}
2024-02-25 14:37:15.756
INFO
[SocketAuthority] Socket Connected DwExvU9k-4ry-fFjAADG
2024-02-25 14:37:15.938
DEBUG
[SocketAuthority] User Online root
2024-02-25 14:37:16.760
DEBUG
[ApiCacheManager] count: 2 size: 123415
2024-02-25 14:37:16.761
DEBUG
[ApiCacheManager] Cache hit: {"user":"root","url":"/libraries/37dd663f-8d42-4f80-b542-a25a9959aaa0/items?sort=addedAt&desc=1&collapseseries=1&limit=20&page=0&minified=1&include=rssfeed,numEpisodesIncomp
@advplyr commented on GitHub (Feb 25, 2024):
Can you share information about the audio file(s)? I suspect something is wrong with the audio file that is making Abs have to transcode it. You can go into the web client and select "More Info" on the audio track
@65786113 commented on GitHub (Feb 25, 2024):
I had check the log by myself,I found Cache miss always means a unseccess attempted
@65786113 commented on GitHub (Feb 25, 2024):
{
"programs": [],
"streams": [
{
"index": 0,
"codec_name": "aac",
"codec_long_name": "AAC (Advanced Audio Coding)",
"profile": "HE-AACv2",
"codec_type": "audio",
"codec_tag_string": "mp4a",
"codec_tag": "0x6134706d",
"sample_fmt": "fltp",
"sample_rate": "44100",
"channels": 2,
"channel_layout": "stereo",
"bits_per_sample": 0,
"initial_padding": 0,
"id": "0x1",
"r_frame_rate": "0/0",
"avg_frame_rate": "0/0",
"time_base": "1/44100",
"start_pts": 0,
"start_time": "0.000000",
"duration_ts": 30548732,
"duration": "692.715011",
"bit_rate": "96001",
"nb_frames": "14920",
"extradata_size": 7,
"disposition": {
"default": 1,
"dub": 0,
"original": 0,
"comment": 0,
"lyrics": 0,
"karaoke": 0,
"forced": 0,
"hearing_impaired": 0,
"visual_impaired": 0,
"clean_effects": 0,
"attached_pic": 0,
"timed_thumbnails": 0,
"non_diegetic": 0,
"captions": 0,
"descriptions": 0,
"metadata": 0,
"dependent": 0,
"still_image": 0
},
"tags": {
"language": "und",
"handler_name": "SoundHandler",
"vendor_id": "[0][0][0][0]"
}
}
],
"chapters": [],
"format": {
"filename": "/volume3/AudioNovel/太平洋战争.青梅煮酒.演播现代军吧.2020.AAC.96~128kbps-RL/1.001第一辑|黑船来航.m4a",
"nb_streams": 1,
"nb_programs": 0,
"format_name": "mov,mp4,m4a,3gp,3g2,mj2",
"format_long_name": "QuickTime / MOV",
"start_time": "0.000000",
"duration": "692.715011",
"size": "8375131",
"bit_rate": "96722",
"probe_score": 100,
"tags": {
"major_brand": "M4A ",
"minor_version": "512",
"compatible_brands": "M4A isomiso2",
"encoder": "Lavf58.45.100"
}
}
}
@65786113 commented on GitHub (Feb 25, 2024):
2024-02-25 14:48:35.591
DEBUG
[ApiCacheManager] Cache hit: {"user":"root","url":"/libraries/37dd663f-8d42-4f80-b542-a25a9959aaa0/personalized?minified=1&include=rssfeed,numEpisodesIncomplete"}
2024-02-25 14:48:46.333
DEBUG
[ApiCacheManager] count: 6 size: 313949
2024-02-25 14:48:46.333
DEBUG
[ApiCacheManager] Cache hit: {"user":"root","url":"/libraries/37dd663f-8d42-4f80-b542-a25a9959aaa0?include=filterdata"}
2024-02-25 14:48:46.488
DEBUG
[ApiCacheManager] count: 6 size: 313949
2024-02-25 14:48:46.488
DEBUG
[ApiCacheManager] Cache hit: {"user":"root","url":"/libraries/37dd663f-8d42-4f80-b542-a25a9959aaa0/personalized?include=rssfeed,numEpisodesIncomplete"}
2024-02-25 14:48:50.024
DEBUG
[PlaybackSessionManager] startSessionRequest for device Windows 10 / Edge
2024-02-25 14:48:50.027
DEBUG
[PlaybackSessionManager] "root" starting direct play session for item "a07ad03a-b990-42eb-8ba5-8c2594061cc7" with id dd4b34e1-c8b0-46e4-a9fe-c2c0327b920b (Device: Windows 10 / Edge)
2024-02-25 14:49:12.054
DEBUG
[PlaybackSessionManager] syncSession "dd4b34e1-c8b0-46e4-a9fe-c2c0327b920b" (Device: Windows 10 / Edge) | Total Time Listened: 20
2024-02-25 14:49:12.096
DEBUG
[ApiCacheManager] Array.afterUpsert: Clearing cache
2024-02-25 14:49:12.117
DEBUG
[ApiCacheManager] playbackSession.afterCreate: Clearing cache
2024-02-25 14:49:18.244
DEBUG
[SocketAuthority] User Offline root
2024-02-25 14:49:18.269
INFO
[SocketAuthority] Socket 2_jOHKx2u_DwX3q_AADQ disconnected from client "root" after 47404ms (Reason: transport close)
2024-02-25 14:49:22.019
DEBUG
[PlaybackSessionManager] syncSession "dd4b34e1-c8b0-46e4-a9fe-c2c0327b920b" (Device: Windows 10 / Edge) | Total Time Listened: 30
2024-02-25 14:49:22.044
DEBUG
[ApiCacheManager] Array.afterUpsert: Clearing cache
2024-02-25 14:49:22.059
DEBUG
[ApiCacheManager] Object.afterBulkUpdate: Clearing cache
2024-02-25 14:49:25.091
INFO
[SocketAuthority] Socket Connected Ka4yOb-LUPuumwo0AADS
2024-02-25 14:49:25.111
DEBUG
[SocketAuthority] User Online root
2024-02-25 14:49:31.583
DEBUG
[SocketAuthority] User Offline root
2024-02-25 14:49:31.604
INFO
[SocketAuthority] Socket Ka4yOb-LUPuumwo0AADS disconnected from client "root" after 6513ms (Reason: transport close)
2024-02-25 14:49:31.704
DEBUG
[PlaybackSessionManager] syncSession "dd4b34e1-c8b0-46e4-a9fe-c2c0327b920b" (Device: Windows 10 / Edge) | Total Time Listened: 40
2024-02-25 14:49:31.728
DEBUG
[ApiCacheManager] Array.afterUpsert: Clearing cache
2024-02-25 14:49:31.747
DEBUG
[ApiCacheManager] Object.afterBulkUpdate: Clearing cache
If I use web client in local network,it works well.
so I think maybe the format of the file is not the cause .
@advplyr commented on GitHub (Feb 25, 2024):
Does this happen with other books or is this a specific book?
@65786113 commented on GitHub (Feb 28, 2024):
I have try on other books,still the same problem.
@advplyr commented on GitHub (Mar 21, 2024):
Are you still seeing this issue with v2.8.1 and mobile app release v0.9.73-beta?
@65786113 commented on GitHub (Apr 7, 2024):
with all the update,the issue looks like a bit better respond,but still not smooth as in the lan wan.