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Download progress stays at 0% #796

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opened 2026-04-24 23:38:44 +02:00 by adam · 2 comments
adam commented 2026-04-24 23:38:44 +02:00
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Originally created by @sarg3nt on GitHub (Dec 19, 2023).

Steps to reproduce

  1. Download a book
  2. Progress never changes from 0%

Expected behaviour

  • Progress should smoothly update as the download progresses.

Actual behaviour

  • Progress stays at 0% the entire time.

Environment data

Audiobookshelf Version:

  • Android App?
  • iOS App? 0.9.70

Server is 2.6.0 and is hosted in Docker behind a local reverse proxy and Cloudflare cache. If this is a "me" thing then maybe it's a problem with my setup. Reverse proxy, etc. Any idea what I may need to open?

iOS Issue

iOS Version:
17.2
iPhone model:
15 Pro Max

My Audiobooks consist of a single file.

Originally created by @sarg3nt on GitHub (Dec 19, 2023). ### Steps to reproduce 1. Download a book 2. Progress never changes from 0% ### Expected behaviour - Progress should smoothly update as the download progresses. ### Actual behaviour - Progress stays at 0% the entire time. ### Environment data Audiobookshelf Version: - [ ] Android App? - [X] iOS App? 0.9.70 Server is 2.6.0 and is hosted in Docker behind a local reverse proxy and Cloudflare cache. If this is a "me" thing then maybe it's a problem with my setup. Reverse proxy, etc. Any idea what I may need to open? #### iOS Issue iOS Version: 17.2 iPhone model: 15 Pro Max My Audiobooks consist of a single file.
adam added the bug label 2026-04-24 23:38:44 +02:00
adam closed this issue 2026-04-24 23:38:45 +02:00
adam commented 2026-04-24 23:38:47 +02:00
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@advplyr commented on GitHub (Dec 19, 2023):

Can you test this without your reverse proxy? That could eliminate that possibility.

You can also check the server logs that should show a request has been made to download a file.

@advplyr commented on GitHub (Dec 19, 2023): Can you test this without your reverse proxy? That could eliminate that possibility. You can also check the server logs that should show a request has been made to download a file.
adam commented 2026-04-24 23:38:47 +02:00
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@sarg3nt commented on GitHub (May 28, 2024):

Apologies for the late reply.
I remembered this bug today and had some time to figure it out, which I did, so I'm leaving this here in case others run into this.
I'm using Traefik as a reverse proxy for the Docker container and it was the gzip middleware that was causing the issue. Turning off gzip fixed it for me.
I don't know why that would only break the download percentage counter, but it did.

@sarg3nt commented on GitHub (May 28, 2024): Apologies for the late reply. I remembered this bug today and had some time to figure it out, which I did, so I'm leaving this here in case others run into this. I'm using Traefik as a reverse proxy for the Docker container and it was the gzip middleware that was causing the issue. Turning off gzip fixed it for me. I don't know why that would only break the download percentage counter, but it did.
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Reference: starred/audiobookshelf-app#796