Downloaded file is not shown or disappears from App #337

New Issue

2026-04-24T23:17:04+02:00

adam commented

2026-04-24 23:17:04 +02:00

Originally created by @TheSylus on GitHub (Nov 13, 2022).

Steps to reproduce

Download any audiobook

Expected behaviour

The file(s) should be downloaded
The audiobook should be seen as local
One can play the audiobook

Actual behaviour

Files get downloaded.
Somestimes the book is shown as local, but not always. Sometimes the local book disappears after a day or two.
The audibook can be played, when it is still shown as local. (Streaming always works)

I think the downloading is fine, as the files / or one file are actually downloaded and can be played by another player.
Going to local files and scan of force rescan does not help
The files or metadatet isnot edited or changed

Environment data

Audiobookshelf Version:

v2.2.3 (but also older version)

[x ] Android App?
iOS App?

Android Issue

Android version:
0.9.59 but also older

Device model:

Several android phones in the family: Samsung, Huawei

Stock or customized system:
All Stock roms

iOS Issue

iOS Version:

iPhone model:

Originally created by @TheSylus on GitHub (Nov 13, 2022). ### Steps to reproduce 1. Download any audiobook 2. 3. ### Expected behaviour - The file(s) should be downloaded - The audiobook should be seen as local - One can play the audiobook ### Actual behaviour - Files get downloaded. - Somestimes the book is shown as local, but not always. Sometimes the local book disappears after a day or two. - The audibook can be played, when it is still shown as local. (Streaming always works) I think the downloading is fine, as the files / or one file are actually downloaded and can be played by another player. Going to local files and scan of force rescan does not help The files or metadatet isnot edited or changed ### Environment data Audiobookshelf Version: v2.2.3 (but also older version) - [x ] Android App? - [ ] iOS App? #### Android Issue Android version: 0.9.59 but also older Device model: Several android phones in the family: Samsung, Huawei Stock or customized system: All Stock roms #### iOS Issue iOS Version: iPhone model:

adam added the bug label 2026-04-24 23:17:04 +02:00

adam closed this issue

2026-04-24 23:17:04 +02:00

adam commented

2026-04-24 23:17:05 +02:00

@advplyr commented on GitHub (Nov 13, 2022):

Sounds like an issue with permissions. When the app starts up it is going to check if your downloaded audiobooks still exist. If the app doesn't have permission to access the folders/files anymore then it will remove them.

I'm not sure how to fix these permission issues and haven't had them myself on several devices. You can try storing your audiobooks in a folder on the device that is created by default. Instead of creating a new folder on your device most android phones comes with pre-made folders.

@advplyr commented on GitHub (Nov 13, 2022): Sounds like an issue with permissions. When the app starts up it is going to check if your downloaded audiobooks still exist. If the app doesn't have permission to access the folders/files anymore then it will remove them. I'm not sure how to fix these permission issues and haven't had them myself on several devices. You can try storing your audiobooks in a folder on the device that is created by default. Instead of creating a new folder on your device most android phones comes with pre-made folders.

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Reference: starred/audiobookshelf-app#337