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Failure to ping server using domain instead of IP on local network on iOS Testflight #242

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opened 2026-04-24 23:14:18 +02:00 by adam · 4 comments
adam commented 2026-04-24 23:14:18 +02:00
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Originally created by @jsaltzman on GitHub (Jul 30, 2022).

Steps to reproduce

  1. Try and add new server. Enter audiobookshelf.mydomain.com. This works on my web browser on my local network.
  2. I get an error that there was a failure to ping the server
  3. When I turn off WiFi, I can add the server.
  4. When I turn wifi back on, I cannot connect to server

Expected behaviour

I should be able to add the server.

Actual behaviour

I get an error

Environment data

Audiobookshelf Version:

  • Android App?
  • [X ] iOS App?

Android Issue

Android version:

Device model:

Stock or customized system:

iOS Issue

iOS Version: ios 16

iPhone model: iPhone 12 Pro Max

Originally created by @jsaltzman on GitHub (Jul 30, 2022). ### Steps to reproduce 1. Try and add new server. Enter audiobookshelf.mydomain.com. This works on my web browser on my local network. 2. I get an error that there was a failure to ping the server 3. When I turn off WiFi, I can add the server. 4. When I turn wifi back on, I cannot connect to server ### Expected behaviour I should be able to add the server. ### Actual behaviour I get an error ### Environment data Audiobookshelf Version: - [ ] Android App? - [X ] iOS App? #### Android Issue Android version: Device model: Stock or customized system: #### iOS Issue iOS Version: ios 16 iPhone model: iPhone 12 Pro Max
adam added the bug label 2026-04-24 23:14:18 +02:00
adam closed this issue 2026-04-24 23:14:19 +02:00
adam commented 2026-04-24 23:14:20 +02:00
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@advplyr commented on GitHub (Jul 30, 2022):

Are you sure this is a bug with abs? Many users connect to their server with the iOS app

@advplyr commented on GitHub (Jul 30, 2022): Are you sure this is a bug with abs? Many users connect to their server with the iOS app
adam commented 2026-04-24 23:14:20 +02:00
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@jsaltzman commented on GitHub (Jul 30, 2022):

Happy to troubleshoot, how can I help?

@jsaltzman commented on GitHub (Jul 30, 2022): Happy to troubleshoot, how can I help?
adam commented 2026-04-24 23:14:21 +02:00
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@advplyr commented on GitHub (Jul 30, 2022):

I'm not sure how to troubleshoot your network. There are users in the discord server more knowledgeable than me about networking so I think you're best bet is to ask in there.

As of now I don't believe this is a bug with Abs but we can re-open this if we find something that suggests it is.

@advplyr commented on GitHub (Jul 30, 2022): I'm not sure how to troubleshoot your network. There are users in the discord server more knowledgeable than me about networking so I think you're best bet is to ask in there. As of now I don't believe this is a bug with Abs but we can re-open this if we find something that suggests it is.
adam commented 2026-04-24 23:14:21 +02:00
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@jsaltzman commented on GitHub (Jul 30, 2022):

FYI I resolved this by changing http to https in the url.

@jsaltzman commented on GitHub (Jul 30, 2022): FYI I resolved this by changing http to https in the url.
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Reference: starred/audiobookshelf-app#242