Originally created by @cheezgr8r on GitHub (Nov 14, 2021).
When attempting to play a book that has been downloaded locally, the display blanks on and off showing only the background or a dark screen. The only way to break the loop is with a restart. Occurs whether or not connected to same network as server.
Phone is a OnePlus Nord10 5G
Originally created by @cheezgr8r on GitHub (Nov 14, 2021).
When attempting to play a book that has been downloaded locally, the display blanks on and off showing only the background or a dark screen. The only way to break the loop is with a restart. Occurs whether or not connected to same network as server.
Phone is a OnePlus Nord10 5G
Are you sure it actually completed the download? I was having this kind of thing going on sometimes when I tried to play a book that didn't and couldn't finish downloading because of the download bug here: https://github.com/advplyr/audiobookshelf-app/issues/34
@zombiehoffa commented on GitHub (Nov 15, 2021):
Are you sure it actually completed the download? I was having this kind of thing going on sometimes when I tried to play a book that didn't and couldn't finish downloading because of the download bug here: https://github.com/advplyr/audiobookshelf-app/issues/34
I have the same issue on a OnePlus 9 Pro with Oxygen OS 11.
Streaming audiobooks works fine.
I can download multiple audiobooks.
I can start playing downloaded books, but the phone crashes and shuts down.
@blueboysthlm commented on GitHub (Nov 16, 2021):
Same issue as #8 ?
I have the same issue on a OnePlus 9 Pro with Oxygen OS 11.
Streaming audiobooks works fine.
I can download multiple audiobooks.
I can start playing downloaded books, but the phone crashes and shuts down.
This doesn't seem to be a download error, the downloaded file in comparable in size to the original folder. I've tried a few books both originally in mp3 and m4b formats and the behavior repeats. I did get one to work normally that is in m4b format.
Streaming works fine though!
@cheezgr8r commented on GitHub (Nov 20, 2021):
This doesn't seem to be a download error, the downloaded file in comparable in size to the original folder. I've tried a few books both originally in mp3 and m4b formats and the behavior repeats. I did get one to work normally that is in m4b format.
Streaming works fine though!
@FlamingoDaBird commented on GitHub (Nov 27, 2021):
Hi
I face the same issue, my phone locks up, cant do anything with it. But the audio still plays :)
It just flashes with showing me an empty desktop (with the watch) and then locks itself.. rinse and repeat.
I must force a hard shut down (power+sound up for 10+ seconds) to be able to use the phone again. Pressing the power button just gives me an empty grey window. The touch interface seems completely dead.
Only when using downloaded audiobooks (m4b)
Phones tested:
Oneplus Nord 2
Oneplus Nord CE 5G
I wonder if it has something to do with the Oneplus folder access/structure? The application clearly states it has access rights to the folder, when adding it.
Many applications utilizes their own application subfolder within the allowed android storage space for applications and their storage space isn't reachable by other applications. Isolation or whatever... :) not sure if that still is the case, every other android version dishes out new kinds of joy or pain...
Application access that it can be given is access to media files, which I noticed isn't enabled by default. So I tried to give it access and use the DCIM folder where the photos are stored:
still the same issue
***********EDIT
when using other audiobook players pointing to the very same folder it works fine, my phone doesn't go bananas.
So it seems strictly tied to the audiobookshelf app...
@FlamingoDaBird commented on GitHub (Nov 27, 2021):
Hi
I face the same issue, my phone locks up, cant do anything with it. But the audio still plays :)
It just flashes with showing me an empty desktop (with the watch) and then locks itself.. rinse and repeat.
I must force a hard shut down (power+sound up for 10+ seconds) to be able to use the phone again. Pressing the power button just gives me an empty grey window. The touch interface seems completely dead.
- Only when using **downloaded** audiobooks (m4b)
**Phones tested:**
- Oneplus Nord 2
- Oneplus Nord CE 5G
I wonder if it has something to do with the Oneplus folder access/structure? The application clearly states it has access rights to the folder, when adding it.
Many applications utilizes their own application subfolder within the allowed android storage space for applications and their storage space isn't reachable by other applications. Isolation or whatever... :) not sure if that still is the case, every other android version dishes out new kinds of joy or pain...
Application access that it can be given is access to media files, which I noticed isn't enabled by default. So I tried to give it access and use the DCIM folder where the photos are stored:
- still the same issue
***********EDIT
when using other audiobook players pointing to the very same folder it works fine, my phone doesn't go bananas.
So it seems strictly tied to the audiobookshelf app...
I wonder if it has something to do with the Oneplus folder access/structure? The application clearly states it has access rights to the folder, when adding it.
Many applications utilizes their own application subfolder within the allowed android storage space for applications and their storage space isn't reachable by other applications. Isolation or whatever... :) not sure if that still is the case, every other android version dishes out new kinds of joy or pain...
I think this is a good analysis. It has something to do with the permissions, and there are so many iterations of androids file system and permissions that it is a nightmare to work with at this point. The app can use its own isolated storage that is not accessible to even the user, but I think this would be a poor experience and is not good practice for media files in general. It would simplify the permission issue though.
In other audio/audiobook apps are you able to play the same audio file you downloaded from audiobookshelf?
@advplyr commented on GitHub (Nov 27, 2021):
> I wonder if it has something to do with the Oneplus folder access/structure? The application clearly states it has access rights to the folder, when adding it.
>
> Many applications utilizes their own application subfolder within the allowed android storage space for applications and their storage space isn't reachable by other applications. Isolation or whatever... :) not sure if that still is the case, every other android version dishes out new kinds of joy or pain...
I think this is a good analysis. It has something to do with the permissions, and there are so many iterations of androids file system and permissions that it is a nightmare to work with at this point. The app can use its own isolated storage that is not accessible to even the user, but I think this would be a poor experience and is not good practice for media files in general. It would simplify the permission issue though.
In other audio/audiobook apps are you able to play the same audio file you downloaded from audiobookshelf?
@FlamingoDaBird commented on GitHub (Nov 27, 2021):
Yes, in other audiobook apps I've tried there's no issues with any particular folders.
I even made some tests with the same folder added to audiobookshelf and smart audiobook player, the latter had no issues playing from that folder.
I agree that it would certainly add poor user experience to limit it to just the one folder.
Would it be possible to add both to solve the issue? If I don't change the default folder it will utilize the "isolated in-app storage" and if I add a folder of my choice it will disregard from that folder? Is that even possible? Could be a win-win for all users :)
Thanks.
@FlamingoDaBird commented on GitHub (Nov 27, 2021):
Yes, in other audiobook apps I've tried there's no issues with any particular folders.
I even made some tests with the same folder added to audiobookshelf and smart audiobook player, the latter had no issues playing from that folder.
I agree that it would certainly add poor user experience to limit it to just the one folder.
Would it be possible to add both to solve the issue? If I don't change the default folder it will utilize the "isolated in-app storage" and if I add a folder of my choice it will disregard from that folder? Is that even possible? Could be a win-win for all users :)
Thanks.
I wonder if there is an easier/less prone to failure way to handle downloads? Dsub syncs stuff to a set directory from subsonic supporting servers no problems and is opensource, so maybe there's a hint in there about how to do downloading in a less problematic way? https://github.com/daneren2005/Subsonic
@zombiehoffa commented on GitHub (Nov 27, 2021):
I wonder if there is an easier/less prone to failure way to handle downloads? Dsub syncs stuff to a set directory from subsonic supporting servers no problems and is opensource, so maybe there's a hint in there about how to do downloading in a less problematic way? https://github.com/daneren2005/Subsonic
Downloaded book is crashing phone
Book downloaded. When i try play it, screen is starting to flicker, sound is playing. I cant do anything. Phone restart itself.
Oneplus 6
Android 11
I see many oneplus users. above.
@superpawko commented on GitHub (Jan 8, 2022):
I have the same issure.
Downloaded book is crashing phone
Book downloaded. When i try play it, screen is starting to flicker, sound is playing. I cant do anything. Phone restart itself.
Oneplus 6
Android 11
I see many oneplus users. above.
Yeah I believe we determined this is an issue with the cover image. Im hoping someone else can test downloading a book from their server with no cover image, and playing that audiobook.
If we can confirm it is the image that will help a lot in figuring this out.
@advplyr commented on GitHub (Jan 8, 2022):
Yeah I believe we determined this is an issue with the cover image. Im hoping someone else can test downloading a book from their server with no cover image, and playing that audiobook.
If we can confirm it is the image that will help a lot in figuring this out.
Yeah I believe we determined this is an issue with the cover image. Im hoping someone else can test downloading a book from their server with no cover image, and playing that audiobook. If we can confirm it is the image that will help a lot in figuring this out.
I tested it for you. Audiobook without cover in a file or in embedded in mp3.
result : play locally from downloaded file = > no crash, everything looks fine.
PS: Maybe i should suggest it somewhere else but: When you open app , library if refreshed instead of showing last book, it add stress to server and you have to wait for progress refresh. I was using storytel before, what they do is: When opening app show only audiobook player with last played book. You could maybe also add some kind of information that the progress is not refreshed yet, or when it was checked. Maybe progress history, so we could always go back in case of some kind of error.
@superpawko commented on GitHub (Jan 8, 2022):
> Yeah I believe we determined this is an issue with the cover image. Im hoping someone else can test downloading a book from their server with no cover image, and playing that audiobook. If we can confirm it is the image that will help a lot in figuring this out.
I tested it for you. Audiobook without cover in a file or in embedded in mp3.
result : play locally from downloaded file = > no crash, everything looks fine.
PS: Maybe i should suggest it somewhere else but: When you open app , library if refreshed instead of showing last book, it add stress to server and you have to wait for progress refresh. I was using storytel before, what they do is: When opening app show only audiobook player with last played book. You could maybe also add some kind of information that the progress is not refreshed yet, or when it was checked. Maybe progress history, so we could always go back in case of some kind of error.
Ah okay, I'm going to look into the cover image today. This has been a big problem for oneplus users.
I'm not sure what you mean about the progress refresh adding stress to the server. Are you seeing performance issues when launching the app? If you are I don't think it would be due to the progress sync, that is a small request.
@advplyr commented on GitHub (Jan 8, 2022):
Ah okay, I'm going to look into the cover image today. This has been a big problem for oneplus users.
I'm not sure what you mean about the progress refresh adding stress to the server. Are you seeing performance issues when launching the app? If you are I don't think it would be due to the progress sync, that is a small request.
@FlamingoDaBird commented on GitHub (Jan 8, 2022):
I tried an m4b without any cover, works fine as @superpawko mentioned :)
Tried to download another one directly after that with a cover and it crashed as usual.
OnePlus phone
@FlamingoDaBird commented on GitHub (Jan 8, 2022):
I tried an m4b without any cover, works fine as @superpawko mentioned :)
Tried to download another one directly after that with a cover and it crashed as usual.
- OnePlus phone
Can you confirm that the downloaded audiobook cover image still shows in the app, and the crash only happens when pressing play?
I can see this is a permissions error, but the confusing part is that permission is granted and the permission error only happens when the cover image is used in the notification (the controls you can access on the lock screen).
@advplyr commented on GitHub (Jan 8, 2022):
Can you confirm that the downloaded audiobook cover image still shows in the app, and the crash only happens when pressing play?
I can see this is a permissions error, but the confusing part is that permission is granted and the permission error only happens when the cover image is used in the notification (the controls you can access on the lock screen).
I dont know if you did something. But I have set new privileges deleted old audiobook, downloaded again the same book. Now. The only difference is that I dont see cover in Download manager ( Downloads ). Also there is no cover in notifications. And it is not crashing anymore.
@superpawko commented on GitHub (Jan 8, 2022):
I dont know if you did something. But I have set new privileges deleted old audiobook, downloaded again the same book. Now. The only difference is that I dont see cover in Download manager ( Downloads ). Also there is no cover in notifications. And it is not crashing anymore.
I haven't changed anything yet, still trying to figure out if you are able to see any downloaded covers in the app.
To determine if the crash is only happening when the cover image is used in the notification.
@advplyr commented on GitHub (Jan 8, 2022):
I haven't changed anything yet, still trying to figure out if you are able to see any downloaded covers in the app.
To determine if the crash is only happening when the cover image is used in the notification.
When you say that no cover is shown in the notification, is it showing the app icon in place of the cover?
Yes , App logo. Here is how it was before: https://imgur.com/a/yRcw2LG . Now both books have default covers in Downloads. Did you considered creating discord chat? It could be way easier to communicate :)
@superpawko commented on GitHub (Jan 8, 2022):
> When you say that no cover is shown in the notification, is it showing the app icon in place of the cover?
Yes , App logo. Here is how it was before: https://imgur.com/a/yRcw2LG . Now both books have default covers in Downloads. Did you considered creating discord chat? It could be way easier to communicate :)
v0.9.36-beta is available on the play store now. I added an additional check when you play an audiobook that will check if the local cover has read permissions, if not it will use the app icon as the cover.
Let me know if that works as intended.
I haven't considered a discord server yet, maybe too small of community.
@advplyr commented on GitHub (Jan 8, 2022):
`v0.9.36-beta` is available on the play store now. I added an additional check when you play an audiobook that will check if the local cover has read permissions, if not it will use the app icon as the cover.
Let me know if that works as intended.
I haven't considered a discord server yet, maybe too small of community.
@FlamingoDaBird commented on GitHub (Jan 9, 2022):
I just tried server v1.6.54 and app v0.9.36-beta on my oneplus nord 2.
Still get the same crash playing a local m4b audiobook with an embedded cover.
@FlamingoDaBird commented on GitHub (Jan 9, 2022):
I just tried server v1.6.54 and app v0.9.36-beta on my oneplus nord 2.
Still get the same crash playing a local m4b audiobook with an embedded cover.
@FlamingoDaBird commented on GitHub (Jan 9, 2022):
Yes it is visible. If I manually remove the jpg cover the download created it works fine to play the m4b audiobook. I thought it used the embedded cover?
@FlamingoDaBird commented on GitHub (Jan 9, 2022):
Yes it is visible. If I manually remove the jpg cover the download created it works fine to play the m4b audiobook. I thought it used the embedded cover?
I have downloaded new book. With embedded cover and in cover.jpg. And after downloading in Downlaods this book has cover. This cause app to crash while playing audiobook. My yesterday's experiment with different book was weird because it is not showing the cover in downloads even there is cover in folder and mp3. I tried to replicate it. With another book : download book, delete book, download book again , check if here is a cover in downloads play it. But I was unable to delete it, it was still in Downloads. I killed app. I tried to go to Downloads , app crash. Only deleting local files of app and setting everything new helped. Now I cant set permissions to a folder. I downloaded book, i tried to delete it. Same situation. Nothing is happening. I killed app. Now I cant go to downloads.
Other problems with downloaded books: playback is stoping, book is randomly rewinded few minutes back. Sometimes when it stops and i press play it switches to different last book which i was playing via internet (not downlaoded). Finally I lost my progress of a downloaded book.
@superpawko commented on GitHub (Jan 9, 2022):
I have downloaded new book. With embedded cover and in cover.jpg. And after downloading in Downlaods this book has cover. This cause app to crash while playing audiobook. My yesterday's experiment with different book was weird because it is not showing the cover in downloads even there is cover in folder and mp3. I tried to replicate it. With another book : download book, delete book, download book again , check if here is a cover in downloads play it. But I was unable to delete it, it was still in Downloads. I killed app. I tried to go to Downloads , app crash. Only deleting local files of app and setting everything new helped. Now I cant set permissions to a folder. I downloaded book, i tried to delete it. Same situation. Nothing is happening. I killed app. Now I cant go to downloads.
Other problems with downloaded books: playback is stoping, book is randomly rewinded few minutes back. Sometimes when it stops and i press play it switches to different last book which i was playing via internet (not downlaoded). Finally I lost my progress of a downloaded book.
DatabaseUtils: java.lang.SecurityException: Permission Denial: reading com.android.externalstorage.ExternalStorageProvider uri content://com.android.externalstorage.documents/tree/primary%3AAudiobooks/document/primary%3AAudiobooks%2FDer%20Biss%20des%20Winters%2Fcover-ab_wp92sf72ltc6qo2p8z.jpg from pid=2675, uid=10199 requires that you obtain access using ACTION_OPEN_DOCUMENT or related APIs
DatabaseUtils: at android.content.ContentProvider.enforceReadPermissionInner(ContentProvider.java:873)
DatabaseUtils: at com.android.externalstorage.ExternalStorageProvider.enforceReadPermissionInner(ExternalStorageProvider.java:161)
DatabaseUtils: at android.content.ContentProvider$Transport.enforceReadPermission(ContentProvider.java:714)
DatabaseUtils: at android.content.ContentProvider$Transport.enforceFilePermission(ContentProvider.java:704)
DatabaseUtils: at android.content.ContentProvider$Transport.openTypedAssetFile(ContentProvider.java:578)
DatabaseUtils: at android.content.ContentProviderNative.onTransact(ContentProviderNative.java:341)
DatabaseUtils: at android.os.Binder.execTransactInternal(Binder.java:1170)
AndroidRuntime: FATAL EXCEPTION: SysUiBg
AndroidRuntime: Process: com.android.systemui, PID: 2675
AndroidRuntime: java.lang.SecurityException: Permission Denial: reading com.android.externalstorage.ExternalStorageProvider uri content://com.android.externalstorage.documents/tree/primary%3AAudiobooks/document/primary%3AAudiobooks%2FDer%20Biss%20des%20Winters%2Fcover-ab_wp92sf72ltc6qo2p8z.jpg from pid=2675, uid=10199 requires that you obtain access using ACTION_OPEN_DOCUMENT or related APIs
AndroidRuntime: at android.os.Parcel.createExceptionOrNull(Parcel.java:2373)
AndroidRuntime: at android.os.Parcel.createException(Parcel.java:2357)
AndroidRuntime: at android.os.Parcel.readException(Parcel.java:2340)
AndroidRuntime: at android.database.DatabaseUtils.readExceptionFromParcel(DatabaseUtils.java:190)
AndroidRuntime: at android.database.DatabaseUtils.readExceptionWithFileNotFoundExceptionFromParcel(DatabaseUtils.java:153)
AndroidRuntime: at android.content.ContentProviderProxy.openTypedAssetFile(ContentProviderNative.java:804)
AndroidRuntime: at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:2002)
AndroidRuntime: at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:1940)
AndroidRuntime: at android.graphics.ImageDecoder$ContentResolverSource.createImageDecoder(ImageDecoder.java:274)
AndroidRuntime: at android.graphics.ImageDecoder.decodeBitmapImpl(ImageDecoder.java:1867)
AndroidRuntime: at android.graphics.ImageDecoder.decodeBitmap(ImageDecoder.java:1860)
AndroidRuntime: at com.android.systemui.media.MediaDataManager.loadBitmapFromUri(MediaDataManager.kt:472)
AndroidRuntime: at com.android.systemui.media.MediaDataManager.loadBitmapFromUri(MediaDataManager.kt:443)
AndroidRuntime: at com.android.systemui.media.MediaDataManager.loadMediaDataInBg(MediaDataManager.kt:331)
AndroidRuntime: at com.android.systemui.media.MediaDataManager.access$loadMediaDataInBg(MediaDataManager.kt:89)
AndroidRuntime: at com.android.systemui.media.MediaDataManager$loadMediaData$1.run(MediaDataManager.kt:241)
AndroidRuntime: at android.os.Handler.handleCallback(Handler.java:938)
AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:99)
AndroidRuntime: at android.os.Looper.loop(Looper.java:233)
AndroidRuntime: at android.os.HandlerThread.run(HandlerThread.java:67)
I added some additional logs when checking the image file permissions before creating the notification.
If someone can send me an updated logcat export with the crash that would be great. I also want to make sure there are no app settings on the OnePlus that would resolve this.
@advplyr commented on GitHub (Jan 9, 2022):
This issue requires a recap of what we know:
1. Based on the logcat export that @TheBinaryLoop sent me, this happens when the media notification is created with a downloaded image.
2. The issue is exclusive to OnePlus.
3. We know the app has read permissions for the image because the cover shows in the app. When pressing play, the app again checks that the path to the image is valid and has read access (code: https://github.com/advplyr/audiobookshelf-app/blob/master/android/app/src/main/java/com/audiobookshelf/app/PlayerNotificationService.kt#L676).
Here are the relevant errors from the logcat:
```
DatabaseUtils: java.lang.SecurityException: Permission Denial: reading com.android.externalstorage.ExternalStorageProvider uri content://com.android.externalstorage.documents/tree/primary%3AAudiobooks/document/primary%3AAudiobooks%2FDer%20Biss%20des%20Winters%2Fcover-ab_wp92sf72ltc6qo2p8z.jpg from pid=2675, uid=10199 requires that you obtain access using ACTION_OPEN_DOCUMENT or related APIs
DatabaseUtils: at android.content.ContentProvider.enforceReadPermissionInner(ContentProvider.java:873)
DatabaseUtils: at com.android.externalstorage.ExternalStorageProvider.enforceReadPermissionInner(ExternalStorageProvider.java:161)
DatabaseUtils: at android.content.ContentProvider$Transport.enforceReadPermission(ContentProvider.java:714)
DatabaseUtils: at android.content.ContentProvider$Transport.enforceFilePermission(ContentProvider.java:704)
DatabaseUtils: at android.content.ContentProvider$Transport.openTypedAssetFile(ContentProvider.java:578)
DatabaseUtils: at android.content.ContentProviderNative.onTransact(ContentProviderNative.java:341)
DatabaseUtils: at android.os.Binder.execTransactInternal(Binder.java:1170)
```
```
AndroidRuntime: FATAL EXCEPTION: SysUiBg
AndroidRuntime: Process: com.android.systemui, PID: 2675
AndroidRuntime: java.lang.SecurityException: Permission Denial: reading com.android.externalstorage.ExternalStorageProvider uri content://com.android.externalstorage.documents/tree/primary%3AAudiobooks/document/primary%3AAudiobooks%2FDer%20Biss%20des%20Winters%2Fcover-ab_wp92sf72ltc6qo2p8z.jpg from pid=2675, uid=10199 requires that you obtain access using ACTION_OPEN_DOCUMENT or related APIs
AndroidRuntime: at android.os.Parcel.createExceptionOrNull(Parcel.java:2373)
AndroidRuntime: at android.os.Parcel.createException(Parcel.java:2357)
AndroidRuntime: at android.os.Parcel.readException(Parcel.java:2340)
AndroidRuntime: at android.database.DatabaseUtils.readExceptionFromParcel(DatabaseUtils.java:190)
AndroidRuntime: at android.database.DatabaseUtils.readExceptionWithFileNotFoundExceptionFromParcel(DatabaseUtils.java:153)
AndroidRuntime: at android.content.ContentProviderProxy.openTypedAssetFile(ContentProviderNative.java:804)
AndroidRuntime: at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:2002)
AndroidRuntime: at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:1940)
AndroidRuntime: at android.graphics.ImageDecoder$ContentResolverSource.createImageDecoder(ImageDecoder.java:274)
AndroidRuntime: at android.graphics.ImageDecoder.decodeBitmapImpl(ImageDecoder.java:1867)
AndroidRuntime: at android.graphics.ImageDecoder.decodeBitmap(ImageDecoder.java:1860)
AndroidRuntime: at com.android.systemui.media.MediaDataManager.loadBitmapFromUri(MediaDataManager.kt:472)
AndroidRuntime: at com.android.systemui.media.MediaDataManager.loadBitmapFromUri(MediaDataManager.kt:443)
AndroidRuntime: at com.android.systemui.media.MediaDataManager.loadMediaDataInBg(MediaDataManager.kt:331)
AndroidRuntime: at com.android.systemui.media.MediaDataManager.access$loadMediaDataInBg(MediaDataManager.kt:89)
AndroidRuntime: at com.android.systemui.media.MediaDataManager$loadMediaData$1.run(MediaDataManager.kt:241)
AndroidRuntime: at android.os.Handler.handleCallback(Handler.java:938)
AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:99)
AndroidRuntime: at android.os.Looper.loop(Looper.java:233)
AndroidRuntime: at android.os.HandlerThread.run(HandlerThread.java:67)
```
I added some additional logs when checking the image file permissions before creating the notification.
If someone can send me an updated logcat export with the crash that would be great. I also want to make sure there are no app settings on the OnePlus that would resolve this.
According to the new logs the image does have read permission. GOT FILE cover-ab_wp92sf72ltc6qo2p8z.jpg | image/jpeg | Can Read: true |isExternalStorageDocument: true
But it is still throwing the same read permission errors above. Not sure what else to try here unfortunately. Hopefully an android dev that owns a OnePlus phone can assist on debugging.
@advplyr commented on GitHub (Jan 9, 2022):
According to the new logs the image does have read permission.
```GOT FILE cover-ab_wp92sf72ltc6qo2p8z.jpg | image/jpeg | Can Read: true |isExternalStorageDocument: true```
But it is still throwing the same read permission errors above. Not sure what else to try here unfortunately. Hopefully an android dev that owns a OnePlus phone can assist on debugging.
@advplyr commented on GitHub (Jan 9, 2022):
This is only the image that you see in the notification.
The PlayerNotificationManager will make a call to the MediaDescriptionAdapter for the method `getCurrentLargeIcon` when it wants to display the image in the notification. This is where the crash is happening.
That is here in the code: https://github.com/advplyr/audiobookshelf-app/blob/master/android/app/src/main/java/com/audiobookshelf/app/AbMediaDescriptionAdapter.kt#L37
New version available on the play store v0.9.38-beta that is a temporary workaround to this issue.
When playing the audiobook it will check if OnePlus and use the logo as the cover image for the android notification instead.
Can someone confirm this works?
@advplyr commented on GitHub (Jan 21, 2022):
New version available on the play store [v0.9.38-beta](https://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.38-beta) that is a temporary workaround to this issue.
When playing the audiobook it will check if OnePlus and use the logo as the cover image for the android notification instead.
Can someone confirm this works?
New version available on the play store v0.9.38-betahttps://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.38-beta that is a temporary workaround to this issue.
When playing the audiobook it will check if OnePlus and use the logo as the cover image for the android notification instead.
@TheBinaryLoop commented on GitHub (Jan 21, 2022):
It works. Nice 👍🏼
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Subject: Re: [advplyr/audiobookshelf-app] Playing locally downloaded books causes loop requiring restart (OnePlus) (Issue #35)
New version available on the play store v0.9.38-beta<https://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.38-beta> that is a temporary workaround to this issue.
When playing the audiobook it will check if OnePlus and use the logo as the cover image for the android notification instead.
Can someone confirm this works?
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I am currently running the latest version (0.9.43) on my OnePlus 6 and there is still the same issue. I cant play downloaded audiobooks with cover images.
Trying results in a crash of the system UI, leaving the device unresponsive until I hard-reboot it.
@Theta-Dev commented on GitHub (Apr 30, 2022):
I am currently running the latest version (0.9.43) on my OnePlus 6 and there is still the same issue. I cant play downloaded audiobooks with cover images.
Trying results in a crash of the system UI, leaving the device unresponsive until I hard-reboot it.
@FlamingoDaBird Covers were added back for locally playing in v2, so I'm curious if your device can now play audiobooks with locally downloaded covers.
@advplyr commented on GitHub (Apr 30, 2022):
@FlamingoDaBird Covers were added back for locally playing in v2, so I'm curious if your device can now play audiobooks with locally downloaded covers.
Can produce this issue on Android Sony Xperia 1 with app version 0.9.43-beta. Local play causing black screen flicker and lock up.
Streaming works fine.
@carlocgc commented on GitHub (May 1, 2022):
Can produce this issue on Android Sony Xperia 1 with app version 0.9.43-beta. Local play causing black screen flicker and lock up.
Streaming works fine.
@FlamingoDaBird commented on GitHub (May 1, 2022):
@FlamingoDaBird Covers were added back for locally playing in v2, so I'm curious if your device can now play audiobooks with locally downloaded covers.
Server v2.0.8, android v0.9.43
Downloaded a cover for a book within the server app (mine are usually all embedded), then tried to download the audiobook, got an error message see pic below ( download ok but failed to create library item...)
@FlamingoDaBird commented on GitHub (May 1, 2022):
> @FlamingoDaBird Covers were added back for locally playing in v2, so I'm curious if your device can now play audiobooks with locally downloaded covers.
Server v2.0.8, android v0.9.43
Downloaded a cover for a book within the server app (mine are usually all embedded), then tried to download the audiobook, got an error message see pic below ( download ok but failed to create library item...)

I'm experiencing this issue on my Moto G Power (app version 0.9.43-beta) as well. The cover image being the cause is nice to know, but I don't think this is exclusive to OnePlus / Sony.
edit: the Moto G Power has a feature called Peek Display that displays a full screen image of the currently playing audiobook's cover when I bump my phone as it's sleeping. Perhaps this abnormal usage of that notification cover image is related to why this is affecting my phone as well? Just thought I'd throw it out there if you're still troubleshooting this issue.
@auromak commented on GitHub (May 7, 2022):
I'm experiencing this issue on my Moto G Power (app version 0.9.43-beta) as well. The cover image being the cause is nice to know, but I don't think this is exclusive to OnePlus / Sony.
edit: the Moto G Power has a feature called Peek Display that displays a full screen image of the currently playing audiobook's cover when I bump my phone as it's sleeping. Perhaps this abnormal usage of that notification cover image is related to why this is affecting my phone as well? Just thought I'd throw it out there if you're still troubleshooting this issue.
I'm hoping this attempt will fix it in v0.9.44-beta on the play store. Let me know!
@advplyr commented on GitHub (May 7, 2022):
I'm hoping this attempt will fix it in [v0.9.44-beta](https://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.44-beta) on the play store. Let me know!
I'm hoping this attempt will fix it in v0.9.44-beta on the play store. Let me know!
Not fixed for me on Xperia 1, same result as before.
@carlocgc commented on GitHub (May 7, 2022):
> I'm hoping this attempt will fix it in [v0.9.44-beta](https://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.44-beta) on the play store. Let me know!
Not fixed for me on Xperia 1, same result as before.
I'm hoping this attempt will fix it in v0.9.44-beta on the play store. Let me know!
Fixed for me, thank you!
Motorola moto g pro (XT2043-7), Android 11.
@mgoral commented on GitHub (May 9, 2022):
> I'm hoping this attempt will fix it in [v0.9.44-beta](https://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.44-beta) on the play store. Let me know!
Fixed for me, thank you!
Motorola moto g pro (XT2043-7), Android 11.
I'm hoping this attempt will fix it in v0.9.44-beta on the play store. Let me know!
Unfortunately not fixed for me on a Oneplus 7T pro, Android 11.
@Bostrolicious commented on GitHub (May 9, 2022):
> I'm hoping this attempt will fix it in [v0.9.44-beta](https://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.44-beta) on the play store. Let me know!
Unfortunately not fixed for me on a Oneplus 7T pro, Android 11.
I'm hoping this attempt will fix it in v0.9.44-beta on the play store. Let me know!
This seems to be working; books with covers that I previously downloaded still cause the phone to crash when attempting to play them, but if I download a new book, it plays just fine (though it's cover is blank, which I assume is due to this recent fix). Thank you so much for all the effort you've put into this project, it is already light years ahead of other options out there!
@auromak commented on GitHub (May 10, 2022):
> I'm hoping this attempt will fix it in [v0.9.44-beta](https://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.44-beta) on the play store. Let me know!
This seems to be working; books with covers that I previously downloaded still cause the phone to crash when attempting to play them, but if I download a new book, it plays just fine (though it's cover is blank, which I assume is due to this recent fix). Thank you so much for all the effort you've put into this project, it is already light years ahead of other options out there!
@advplyr commented on GitHub (May 10, 2022):
The commit yesterday b0c9f29 is not yet deployed but that should fix this confirmed by @carlocgc
If you are only using the APK and not getting from the app store the APK is added to the last release https://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.44-beta under "app-dev-patch3.apk"
@Bostrolicious commented on GitHub (May 10, 2022):
I tried installing app-dev-patch3.apk, and it indeed solves the problem on my Oneplus 7T pro. Fantastic, thank you so much!
@Bostrolicious commented on GitHub (May 10, 2022):
I tried installing app-dev-patch3.apk, and it indeed solves the problem on my Oneplus 7T pro. Fantastic, thank you so much!
@orangebrush72 commented on GitHub (May 15, 2022):
Hi - I am having the same issue.
Phone : Nokia G12
Android version : 11
Security update : 5 April 2022
App version : 0.9.44-beta downloading from Google Play store
What works:
Streaming works.
What doesn't:
When I download an audiobook with a cover in the folder the book will play but flash a black screen. A hard reset is required and sometimes it will prompt to do a factory reset.
Can confirm (via info from this thread) that manually deleting the cover file from the phone allows the book to play with no error.
Thanks for your efforts, much appreciated.
@orangebrush72 commented on GitHub (May 15, 2022):
Hi - I am having the same issue.
Phone : Nokia G12
Android version : 11
Security update : 5 April 2022
App version : 0.9.44-beta downloading from Google Play store
What works:
Streaming works.
What doesn't:
When I download an audiobook with a cover in the folder the book will play but flash a black screen. A hard reset is required and sometimes it will prompt to do a factory reset.
Can confirm (via info from this thread) that manually deleting the cover file from the phone allows the book to play with no error.
Thanks for your efforts, much appreciated.
Release v0.9.45-beta is pending review on the Google Play Store. For those using the APKs you can get the official release fix.
@advplyr commented on GitHub (May 15, 2022):
Release [v0.9.45-beta](https://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.45-beta) is pending review on the Google Play Store. For those using the APKs you can get the official release fix.
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Originally created by @cheezgr8r on GitHub (Nov 14, 2021).
When attempting to play a book that has been downloaded locally, the display blanks on and off showing only the background or a dark screen. The only way to break the loop is with a restart. Occurs whether or not connected to same network as server.
Phone is a OnePlus Nord10 5G
@advplyr commented on GitHub (Nov 15, 2021):
Have you tried with multiple downloads? And streaming audiobooks works fine?
@zombiehoffa commented on GitHub (Nov 15, 2021):
Are you sure it actually completed the download? I was having this kind of thing going on sometimes when I tried to play a book that didn't and couldn't finish downloading because of the download bug here: https://github.com/advplyr/audiobookshelf-app/issues/34
@blueboysthlm commented on GitHub (Nov 16, 2021):
Same issue as #8 ?
I have the same issue on a OnePlus 9 Pro with Oxygen OS 11.
Streaming audiobooks works fine.
I can download multiple audiobooks.
I can start playing downloaded books, but the phone crashes and shuts down.
@cheezgr8r commented on GitHub (Nov 20, 2021):
This doesn't seem to be a download error, the downloaded file in comparable in size to the original folder. I've tried a few books both originally in mp3 and m4b formats and the behavior repeats. I did get one to work normally that is in m4b format.
Streaming works fine though!
@FlamingoDaBird commented on GitHub (Nov 27, 2021):
Hi
I face the same issue, my phone locks up, cant do anything with it. But the audio still plays :)
It just flashes with showing me an empty desktop (with the watch) and then locks itself.. rinse and repeat.
I must force a hard shut down (power+sound up for 10+ seconds) to be able to use the phone again. Pressing the power button just gives me an empty grey window. The touch interface seems completely dead.
Phones tested:
I wonder if it has something to do with the Oneplus folder access/structure? The application clearly states it has access rights to the folder, when adding it.
Many applications utilizes their own application subfolder within the allowed android storage space for applications and their storage space isn't reachable by other applications. Isolation or whatever... :) not sure if that still is the case, every other android version dishes out new kinds of joy or pain...
Application access that it can be given is access to media files, which I noticed isn't enabled by default. So I tried to give it access and use the DCIM folder where the photos are stored:
***********EDIT
when using other audiobook players pointing to the very same folder it works fine, my phone doesn't go bananas.
So it seems strictly tied to the audiobookshelf app...
@advplyr commented on GitHub (Nov 27, 2021):
I think this is a good analysis. It has something to do with the permissions, and there are so many iterations of androids file system and permissions that it is a nightmare to work with at this point. The app can use its own isolated storage that is not accessible to even the user, but I think this would be a poor experience and is not good practice for media files in general. It would simplify the permission issue though.
In other audio/audiobook apps are you able to play the same audio file you downloaded from audiobookshelf?
@FlamingoDaBird commented on GitHub (Nov 27, 2021):
Yes, in other audiobook apps I've tried there's no issues with any particular folders.
I even made some tests with the same folder added to audiobookshelf and smart audiobook player, the latter had no issues playing from that folder.
I agree that it would certainly add poor user experience to limit it to just the one folder.
Would it be possible to add both to solve the issue? If I don't change the default folder it will utilize the "isolated in-app storage" and if I add a folder of my choice it will disregard from that folder? Is that even possible? Could be a win-win for all users :)
Thanks.
@zombiehoffa commented on GitHub (Nov 27, 2021):
I wonder if there is an easier/less prone to failure way to handle downloads? Dsub syncs stuff to a set directory from subsonic supporting servers no problems and is opensource, so maybe there's a hint in there about how to do downloading in a less problematic way? https://github.com/daneren2005/Subsonic
@superpawko commented on GitHub (Jan 8, 2022):
I have the same issure.
Downloaded book is crashing phone
Book downloaded. When i try play it, screen is starting to flicker, sound is playing. I cant do anything. Phone restart itself.
Oneplus 6
Android 11
I see many oneplus users. above.
@advplyr commented on GitHub (Jan 8, 2022):
Yeah I believe we determined this is an issue with the cover image. Im hoping someone else can test downloading a book from their server with no cover image, and playing that audiobook.
If we can confirm it is the image that will help a lot in figuring this out.
@superpawko commented on GitHub (Jan 8, 2022):
I tested it for you. Audiobook without cover in a file or in embedded in mp3.
result : play locally from downloaded file = > no crash, everything looks fine.
PS: Maybe i should suggest it somewhere else but: When you open app , library if refreshed instead of showing last book, it add stress to server and you have to wait for progress refresh. I was using storytel before, what they do is: When opening app show only audiobook player with last played book. You could maybe also add some kind of information that the progress is not refreshed yet, or when it was checked. Maybe progress history, so we could always go back in case of some kind of error.
@advplyr commented on GitHub (Jan 8, 2022):
Ah okay, I'm going to look into the cover image today. This has been a big problem for oneplus users.
I'm not sure what you mean about the progress refresh adding stress to the server. Are you seeing performance issues when launching the app? If you are I don't think it would be due to the progress sync, that is a small request.
@FlamingoDaBird commented on GitHub (Jan 8, 2022):
I tried an m4b without any cover, works fine as @superpawko mentioned :)
Tried to download another one directly after that with a cover and it crashed as usual.
@advplyr commented on GitHub (Jan 8, 2022):
Can you confirm that the downloaded audiobook cover image still shows in the app, and the crash only happens when pressing play?
I can see this is a permissions error, but the confusing part is that permission is granted and the permission error only happens when the cover image is used in the notification (the controls you can access on the lock screen).
@superpawko commented on GitHub (Jan 8, 2022):
I dont know if you did something. But I have set new privileges deleted old audiobook, downloaded again the same book. Now. The only difference is that I dont see cover in Download manager ( Downloads ). Also there is no cover in notifications. And it is not crashing anymore.
@advplyr commented on GitHub (Jan 8, 2022):
I haven't changed anything yet, still trying to figure out if you are able to see any downloaded covers in the app.
To determine if the crash is only happening when the cover image is used in the notification.
@advplyr commented on GitHub (Jan 8, 2022):
When you say that no cover is shown in the notification, is it showing the app icon in place of the cover?
@superpawko commented on GitHub (Jan 8, 2022):
Yes , App logo. Here is how it was before: https://imgur.com/a/yRcw2LG . Now both books have default covers in Downloads. Did you considered creating discord chat? It could be way easier to communicate :)
@advplyr commented on GitHub (Jan 8, 2022):
v0.9.36-betais available on the play store now. I added an additional check when you play an audiobook that will check if the local cover has read permissions, if not it will use the app icon as the cover.Let me know if that works as intended.
I haven't considered a discord server yet, maybe too small of community.
@FlamingoDaBird commented on GitHub (Jan 9, 2022):
I just tried server v1.6.54 and app v0.9.36-beta on my oneplus nord 2.
Still get the same crash playing a local m4b audiobook with an embedded cover.
@advplyr commented on GitHub (Jan 9, 2022):
Before you play the audiobook, is the cover image visible on the bookshelf and on the downloads page?
@FlamingoDaBird commented on GitHub (Jan 9, 2022):
Yes it is visible. If I manually remove the jpg cover the download created it works fine to play the m4b audiobook. I thought it used the embedded cover?
@superpawko commented on GitHub (Jan 9, 2022):
I have downloaded new book. With embedded cover and in cover.jpg. And after downloading in Downlaods this book has cover. This cause app to crash while playing audiobook. My yesterday's experiment with different book was weird because it is not showing the cover in downloads even there is cover in folder and mp3. I tried to replicate it. With another book : download book, delete book, download book again , check if here is a cover in downloads play it. But I was unable to delete it, it was still in Downloads. I killed app. I tried to go to Downloads , app crash. Only deleting local files of app and setting everything new helped. Now I cant set permissions to a folder. I downloaded book, i tried to delete it. Same situation. Nothing is happening. I killed app. Now I cant go to downloads.
Other problems with downloaded books: playback is stoping, book is randomly rewinded few minutes back. Sometimes when it stops and i press play it switches to different last book which i was playing via internet (not downlaoded). Finally I lost my progress of a downloaded book.
@advplyr commented on GitHub (Jan 9, 2022):
This issue requires a recap of what we know:
Here are the relevant errors from the logcat:
I added some additional logs when checking the image file permissions before creating the notification.
If someone can send me an updated logcat export with the crash that would be great. I also want to make sure there are no app settings on the OnePlus that would resolve this.
@TheBinaryLoop commented on GitHub (Jan 9, 2022):
I've created and emailed you a new logcat file
@advplyr commented on GitHub (Jan 9, 2022):
According to the new logs the image does have read permission.
GOT FILE cover-ab_wp92sf72ltc6qo2p8z.jpg | image/jpeg | Can Read: true |isExternalStorageDocument: trueBut it is still throwing the same read permission errors above. Not sure what else to try here unfortunately. Hopefully an android dev that owns a OnePlus phone can assist on debugging.
@TheBinaryLoop commented on GitHub (Jan 9, 2022):
How do you display the image when streaming the audiobook?
@advplyr commented on GitHub (Jan 9, 2022):
This is only the image that you see in the notification.
The PlayerNotificationManager will make a call to the MediaDescriptionAdapter for the method
getCurrentLargeIconwhen it wants to display the image in the notification. This is where the crash is happening.That is here in the code: https://github.com/advplyr/audiobookshelf-app/blob/master/android/app/src/main/java/com/audiobookshelf/app/AbMediaDescriptionAdapter.kt#L37
@soilheart commented on GitHub (Jan 20, 2022):
Managed to (unwillingly) replicate this bug on a OnePlus Nord 2 5G
@advplyr commented on GitHub (Jan 21, 2022):
New version available on the play store v0.9.38-beta that is a temporary workaround to this issue.
When playing the audiobook it will check if OnePlus and use the logo as the cover image for the android notification instead.
Can someone confirm this works?
@TheBinaryLoop commented on GitHub (Jan 21, 2022):
It works. Nice 👍🏼
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From: advplyr @.>
Sent: Friday, January 21, 2022 9:44:22 PM
To: advplyr/audiobookshelf-app @.>
Cc: Lukas Eßmann @.>; Mention @.>
Subject: Re: [advplyr/audiobookshelf-app] Playing locally downloaded books causes loop requiring restart (OnePlus) (Issue #35)
New version available on the play store v0.9.38-betahttps://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.38-beta that is a temporary workaround to this issue.
When playing the audiobook it will check if OnePlus and use the logo as the cover image for the android notification instead.
Can someone confirm this works?
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Reply to this email directly, view it on GitHubhttps://github.com/advplyr/audiobookshelf-app/issues/35#issuecomment-1018846016, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ADGS77HNWQSLCIWRNMSZDV3UXHASNANCNFSM5IAI7JHQ.
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@FlamingoDaBird commented on GitHub (Jan 21, 2022):
Indeed, it works fine on my OnePlus! Thanks.
@advplyr commented on GitHub (Apr 30, 2022):
The downloader was re-built so I wonder what sort of issues OnePlus will have with this
@Theta-Dev commented on GitHub (Apr 30, 2022):
I am currently running the latest version (0.9.43) on my OnePlus 6 and there is still the same issue. I cant play downloaded audiobooks with cover images.
Trying results in a crash of the system UI, leaving the device unresponsive until I hard-reboot it.
@advplyr commented on GitHub (Apr 30, 2022):
@FlamingoDaBird Covers were added back for locally playing in v2, so I'm curious if your device can now play audiobooks with locally downloaded covers.
@carlocgc commented on GitHub (May 1, 2022):
Can produce this issue on Android Sony Xperia 1 with app version 0.9.43-beta. Local play causing black screen flicker and lock up.
Streaming works fine.
@FlamingoDaBird commented on GitHub (May 1, 2022):
Server v2.0.8, android v0.9.43
Downloaded a cover for a book within the server app (mine are usually all embedded), then tried to download the audiobook, got an error message see pic below ( download ok but failed to create library item...)
@auromak commented on GitHub (May 7, 2022):
I'm experiencing this issue on my Moto G Power (app version 0.9.43-beta) as well. The cover image being the cause is nice to know, but I don't think this is exclusive to OnePlus / Sony.
edit: the Moto G Power has a feature called Peek Display that displays a full screen image of the currently playing audiobook's cover when I bump my phone as it's sleeping. Perhaps this abnormal usage of that notification cover image is related to why this is affecting my phone as well? Just thought I'd throw it out there if you're still troubleshooting this issue.
@advplyr commented on GitHub (May 7, 2022):
I'm hoping this attempt will fix it in v0.9.44-beta on the play store. Let me know!
@carlocgc commented on GitHub (May 7, 2022):
Not fixed for me on Xperia 1, same result as before.
@mgoral commented on GitHub (May 9, 2022):
Fixed for me, thank you!
Motorola moto g pro (XT2043-7), Android 11.
@Bostrolicious commented on GitHub (May 9, 2022):
Unfortunately not fixed for me on a Oneplus 7T pro, Android 11.
@auromak commented on GitHub (May 10, 2022):
This seems to be working; books with covers that I previously downloaded still cause the phone to crash when attempting to play them, but if I download a new book, it plays just fine (though it's cover is blank, which I assume is due to this recent fix). Thank you so much for all the effort you've put into this project, it is already light years ahead of other options out there!
@advplyr commented on GitHub (May 10, 2022):
The commit yesterday
b0c9f29is not yet deployed but that should fix this confirmed by @carlocgcIf you are only using the APK and not getting from the app store the APK is added to the last release https://github.com/advplyr/audiobookshelf-app/releases/tag/v0.9.44-beta under "app-dev-patch3.apk"
@Theta-Dev commented on GitHub (May 10, 2022):
I have just compiled the latest master myself and can confirm that it works now on my Oneplus 6.
@Bostrolicious commented on GitHub (May 10, 2022):
I tried installing app-dev-patch3.apk, and it indeed solves the problem on my Oneplus 7T pro. Fantastic, thank you so much!
@orangebrush72 commented on GitHub (May 15, 2022):
Hi - I am having the same issue.
Phone : Nokia G12
Android version : 11
Security update : 5 April 2022
App version : 0.9.44-beta downloading from Google Play store
What works:
Streaming works.
What doesn't:
When I download an audiobook with a cover in the folder the book will play but flash a black screen. A hard reset is required and sometimes it will prompt to do a factory reset.
Can confirm (via info from this thread) that manually deleting the cover file from the phone allows the book to play with no error.
Thanks for your efforts, much appreciated.
@advplyr commented on GitHub (May 15, 2022):
Release v0.9.45-beta is pending review on the Google Play Store. For those using the APKs you can get the official release fix.
@advplyr commented on GitHub (May 15, 2022):
This fix is now live in the play store!