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[Bug]: #141
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adam (Adam Melkus)
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adam (Adam Melkus)
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Reference: starred/audiobookshelf-app#141
Reference in New Issue
Block a user
Originally created by @ChickenCasual on GitHub (May 16, 2022).
Describe the issue
For a while I have not been able to log into audibookshelf. and I have no idea what is wrong.
I use abs android app just like my gf. She is able to login via the app. I am not I just get a "unknown error"
We use the root user. But I have same issue is I make a dedicated user.
It works if I login from Unraid and everything else beside my phone.
Best regards
CS
Steps to reproduce the issue
Audiobookshelf version
0.9.45-beta
How are you running audiobookshelf?
Docker
@advplyr commented on GitHub (May 16, 2022):
What version is the server?
What is the device model and android version of both of your phones?
@ChickenCasual commented on GitHub (May 16, 2022):
Unraid / docker Version v2.0.14
app version android 0.9.45-beta and prior version also
Phone with issue: Huawei P20 pro / android version: 10 also 10 EMUI version
Phone that works: xiaomi mi 10 pro also android 10.
@advplyr commented on GitHub (May 16, 2022):
are you connecting via your local network using an ip address like 192.168.x.x? Or have you setup a reverse proxy?
@ChickenCasual commented on GitHub (May 16, 2022):
Local 192.168.x.x:13378. Reverse proxy not setup yet.
@advplyr commented on GitHub (May 16, 2022):
If you enter that into the browser on your phone can you access and login the web app?
Can you turn on debug logs in config -> logs. Then watch the logs as you attempt to login and look for any failed login attempts or pings happening when you attempt to login.
@ChickenCasual commented on GitHub (May 16, 2022):
I get ping when i put in ip on app. But user/pass dont work. i just tried also in browser and it works fine. on app it just says unknown error.
I did try to uninstall app and install again.
@advplyr commented on GitHub (May 16, 2022):
I don't have any suggestions, it appears this is an issue with your device/network. I would just recommend joining the discord and asking in there.
@StudioNirin commented on GitHub (Sep 14, 2022):
I'm having the same issue. No help on discord. I can log into the server fine via browser, but the app just throws an 'unknown error' when entering login details. Same thing happens whether I use local ip or my reverse proxy.