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No playback in iOS app #137

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opened 2026-04-24 23:09:18 +02:00 by adam · 1 comment
adam commented 2026-04-24 23:09:18 +02:00
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Originally created by @IvoryTinplate on GitHub (May 15, 2022).

Steps to reproduce

  1. Open app
  2. Navigate to a podcast
  3. Click play button for an episode

Expected behaviour

  • Episode plays

Actual behaviour

  • Play button stays grey indefinitely (until I interact with the screen again)
  • No audio player appears at bottom of screen
  • No play session initiates on phone

Environment data

Audiobookshelf Version: v2.0.13, app version 0.9.44-beta

  • Android App?
  • iOS App?

iOS Issue

iOS Version: 15.4.1

iPhone model: 12

Troubleshooting tried

  1. Try root account instead of a user account - no change
  2. Reboot iPhone - no change
  3. Reinstall iOS app - no change
  4. Check networking - all appears fine, both my server and my phone are on my local network
  5. Check that I can play the same items from my server in my phone's web browser - yes

Logs

2022-05-15 08:29:53
DEBUG
[Server] User Offline root
2022-05-15 08:29:53
INFO
[Server] Socket zeG6yBHhfhv5csNjAABQ disconnected from client "root" after 5292650ms
2022-05-15 08:31:42
INFO
[PlaybackSessionManager] startSession: Closing open session "Scott Shawcroft" for user "root"
2022-05-15 08:31:42
DEBUG
[PlaybackSessionManager] closeSession "play_osfppelq8445bxvonz"
2022-05-15 08:31:42
DEBUG
[PlaybackSessionManager] Removed session "play_osfppelq8445bxvonz"
2022-05-15 08:31:42
DEBUG
[PlaybackSessionManager] "root" starting direct play session for item "li_0oqxick0d8q3s5a7ea"
2022-05-15 08:31:52
INFO
[PlaybackSessionManager] startSession: Closing open session "Alie Gonzalez" for user "root"
2022-05-15 08:31:52
DEBUG
[PlaybackSessionManager] closeSession "play_m0eqyaglxajwiwqiqj"
2022-05-15 08:31:52
DEBUG
[PlaybackSessionManager] Removed session "play_m0eqyaglxajwiwqiqj"
2022-05-15 08:31:52
DEBUG
[PlaybackSessionManager] "root" starting direct play session for item "li_0oqxick0d8q3s5a7ea"

That last timestamp is over ten minutes ago and the play session still has not started on my phone.

Originally created by @IvoryTinplate on GitHub (May 15, 2022). ### Steps to reproduce 1. Open app 2. Navigate to a podcast 3. Click play button for an episode ### Expected behaviour - Episode plays ### Actual behaviour - Play button stays grey indefinitely (until I interact with the screen again) - No audio player appears at bottom of screen - No play session initiates on phone ### Environment data Audiobookshelf Version: v2.0.13, app version 0.9.44-beta - [ ] Android App? - [x] iOS App? #### iOS Issue iOS Version: 15.4.1 iPhone model: 12 ### Troubleshooting tried 1. Try root account instead of a user account - no change 2. Reboot iPhone - no change 3. Reinstall iOS app - no change 4. Check networking - all appears fine, both my server and my phone are on my local network 5. Check that I can play the same items from my server in my phone's web browser - yes ### Logs 2022-05-15 08:29:53 DEBUG [Server] User Offline root 2022-05-15 08:29:53 INFO [Server] Socket zeG6yBHhfhv5csNjAABQ disconnected from client "root" after 5292650ms 2022-05-15 08:31:42 INFO [PlaybackSessionManager] startSession: Closing open session "Scott Shawcroft" for user "root" 2022-05-15 08:31:42 DEBUG [PlaybackSessionManager] closeSession "play_osfppelq8445bxvonz" 2022-05-15 08:31:42 DEBUG [PlaybackSessionManager] Removed session "play_osfppelq8445bxvonz" 2022-05-15 08:31:42 DEBUG [PlaybackSessionManager] "root" starting direct play session for item "li_0oqxick0d8q3s5a7ea" 2022-05-15 08:31:52 INFO [PlaybackSessionManager] startSession: Closing open session "Alie Gonzalez" for user "root" 2022-05-15 08:31:52 DEBUG [PlaybackSessionManager] closeSession "play_m0eqyaglxajwiwqiqj" 2022-05-15 08:31:52 DEBUG [PlaybackSessionManager] Removed session "play_m0eqyaglxajwiwqiqj" 2022-05-15 08:31:52 DEBUG [PlaybackSessionManager] "root" starting direct play session for item "li_0oqxick0d8q3s5a7ea" That last timestamp is over ten minutes ago and the play session still has not started on my phone.
adam added the bug label 2026-04-24 23:09:18 +02:00
adam closed this issue 2026-04-24 23:09:18 +02:00
adam commented 2026-04-24 23:09:24 +02:00
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@IvoryTinplate commented on GitHub (May 15, 2022):

Resolved with server v2.0.14, thank you!

@IvoryTinplate commented on GitHub (May 15, 2022): Resolved with server v2.0.14, thank you!
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Reference: starred/audiobookshelf-app#137