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[Bug]: App is unable to connect #1265

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opened 2026-04-24 23:56:07 +02:00 by adam · 1 comment
adam commented 2026-04-24 23:56:07 +02:00
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Originally created by @Koladweep on GitHub (Aug 17, 2025).

I have verified that the bug is not already awaiting release

Yes

What was the Problem?

Client app is unable to connect to the server. I have verified that the issue is not with the server app which is running fine and the firewall allows connections to port 13378.
That the issue is with the app alone was verified by using mobile browser to connect and we succeded in connecting.

Image

Steps to Reproduce the Issue

  1. Install the app
  2. Try to connect.

What was Expected?

I expect the app to connect as usual but it seems not to be connecting.

Phone Model

Redmi Note 7

Phone OS

Android Q (10) MIUI 12.5.1

Audiobookshelf App Version

Android App - 0.10.0

Installation Source

Google Play Store

Additional Notes

No response

Originally created by @Koladweep on GitHub (Aug 17, 2025). ### I have verified that the [bug is not already awaiting release](https://github.com/advplyr/audiobookshelf-app/issues?q=is%3Aissue%20label%3A%22awaiting%20release%22) Yes ### What was the Problem? Client app is unable to connect to the server. I have verified that the issue is not with the server app which is running fine and the firewall allows connections to port 13378. That the issue is with the app alone was verified by using mobile browser to connect and we succeded in connecting. ![Image](https://github.com/user-attachments/assets/342b22d7-f449-4dac-bf2c-4b2304463ceb) ### Steps to Reproduce the Issue 1) Install the app 2) Try to connect. ### What was Expected? I expect the app to connect as usual but it seems not to be connecting. ### Phone Model Redmi Note 7 ### Phone OS Android Q (10) MIUI 12.5.1 ### Audiobookshelf App Version Android App - 0.10.0 ### Installation Source Google Play Store ### Additional Notes _No response_
adam added the bug label 2026-04-24 23:56:07 +02:00
adam closed this issue 2026-04-24 23:56:07 +02:00
adam commented 2026-04-24 23:56:08 +02:00
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@Koladweep commented on GitHub (Aug 17, 2025):

I tried it on a borrowed phone and it worked fine. So on my phone, I uninstalled the app and reinstalled it and it appears to be working now.

Image

@Koladweep commented on GitHub (Aug 17, 2025): I tried it on a borrowed phone and it worked fine. So on my phone, I uninstalled the app and reinstalled it and it appears to be working now. ![Image](https://github.com/user-attachments/assets/d3682e0f-f7a4-4c22-aff9-548f1e6ef526)
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Reference: starred/audiobookshelf-app#1265