starred/audiobookshelf-app
1
0
Fork 0
mirror of https://github.com/advplyr/audiobookshelf-app.git synced 2026-07-26 22:48:43 +02:00
Code Issues 454 Packages Projects Releases 10 Wiki Activity

[Bug]: Android app not logging in #117

New Issue
Closed
opened 2026-04-24 23:08:03 +02:00 by adam · 16 comments
adam commented 2026-04-24 23:08:03 +02:00
Owner
Copy Link
Copy Source

Originally created by @barelylit on GitHub (May 1, 2022).

Describe the issue

Fresh install of the app, installed from Play Store, and opening it on a Samsung SM-T580 tablet. Android version 8

I dont get any prompt for server info, it just asks for files permission (which i grant) then it goes to a blank screen. Hamburger menu does not respond / accept clicks.

Screenshot_20220501-090242_audiobookshelf

Steps to reproduce the issue

Audiobookshelf version

0.9.43-beta

How are you running audiobookshelf?

Docker

Originally created by @barelylit on GitHub (May 1, 2022). ### Describe the issue Fresh install of the app, installed from Play Store, and opening it on a Samsung SM-T580 tablet. Android version 8 I dont get any prompt for server info, it just asks for files permission (which i grant) then it goes to a blank screen. Hamburger menu does not respond / accept clicks. ![Screenshot_20220501-090242_audiobookshelf](https://user-images.githubusercontent.com/101836977/166137537-1e7ab977-de2b-4d92-8cc0-8323343a77fa.jpg) ### Steps to reproduce the issue 1. ### Audiobookshelf version 0.9.43-beta ### How are you running audiobookshelf? Docker
adam added the bugwaitingunable to reproduce labels 2026-04-24 23:08:03 +02:00
adam closed this issue 2026-04-24 23:08:04 +02:00
adam commented 2026-04-24 23:08:05 +02:00
Author
Owner
Copy Link
Copy Source

@advplyr commented on GitHub (May 1, 2022):

What version of server are you using?

@advplyr commented on GitHub (May 1, 2022): What version of server are you using?
adam commented 2026-04-24 23:08:06 +02:00
Author
Owner
Copy Link
Copy Source

@barelylit commented on GitHub (May 1, 2022):

v2.0.7

Not that it matters, i never get prompted for the server info so its not connected to anything.

@barelylit commented on GitHub (May 1, 2022): v2.0.7 Not that it matters, i never get prompted for the server info so its not connected to anything.
adam commented 2026-04-24 23:08:06 +02:00
Author
Owner
Copy Link
Copy Source

@barelylit commented on GitHub (May 3, 2022):

I suspect this was to do with the version of Android.

I have upgraded the rom on the tablet to an Android 10 one and its working fine now. I'll leave this open FYI but feel free to close once you've seen, I'll not be able to reproduce the issue now.

@barelylit commented on GitHub (May 3, 2022): I suspect this was to do with the version of Android. I have upgraded the rom on the tablet to an Android 10 one and its working fine now. I'll leave this open FYI but feel free to close once you've seen, I'll not be able to reproduce the issue now.
adam commented 2026-04-24 23:08:06 +02:00
Author
Owner
Copy Link
Copy Source

@barelylit commented on GitHub (May 3, 2022):

It was the stock Samsung A10.1 2018 Android 8, in case you want to know.

Now on Bliss Roms Bliss-12.11 (Android 10)

@barelylit commented on GitHub (May 3, 2022): It was the stock Samsung A10.1 2018 Android 8, in case you want to know. Now on Bliss Roms Bliss-12.11 (Android 10)
adam commented 2026-04-24 23:08:07 +02:00
Author
Owner
Copy Link
Copy Source

@advplyr commented on GitHub (May 3, 2022):

The app should support android 8, but I haven't tested on android 8 yet so will need others to confirm

@advplyr commented on GitHub (May 3, 2022): The app should support android 8, but I haven't tested on android 8 yet so will need others to confirm
adam commented 2026-04-24 23:08:11 +02:00
Author
Owner
Copy Link
Copy Source

@barelylit commented on GitHub (May 24, 2022):

I have an old Samsung S6 which im trying to setup just as an audiobook player for my kid, that I've tried various roms on in the last 24h, and it just will not give a prompt for server info on Android 8

@barelylit commented on GitHub (May 24, 2022): I have an old Samsung S6 which im trying to setup just as an audiobook player for my kid, that I've tried various roms on in the last 24h, and it just will not give a prompt for server info on Android 8
adam commented 2026-04-24 23:08:11 +02:00
Author
Owner
Copy Link
Copy Source

@advplyr commented on GitHub (Jun 22, 2022):

Does this still persist in the latest version?

@advplyr commented on GitHub (Jun 22, 2022): Does this still persist in the latest version?
adam commented 2026-04-24 23:08:11 +02:00
Author
Owner
Copy Link
Copy Source

@rmkjr commented on GitHub (Jun 24, 2022):

Seeing this as well. App version 0.9.49-beta. Device is a Hiby RS6 running Android 9.

@rmkjr commented on GitHub (Jun 24, 2022): Seeing this as well. App version 0.9.49-beta. Device is a Hiby RS6 running Android 9.
adam commented 2026-04-24 23:08:11 +02:00
Author
Owner
Copy Link
Copy Source

@advplyr commented on GitHub (Jun 24, 2022):

Seeing this as well. App version 0.9.49-beta. Device is a Hiby RS6 running Android 9.

You are seeing the same issue with a blank home page?

@advplyr commented on GitHub (Jun 24, 2022): > Seeing this as well. App version 0.9.49-beta. Device is a Hiby RS6 running Android 9. You are seeing the same issue with a blank home page?
adam commented 2026-04-24 23:08:11 +02:00
Author
Owner
Copy Link
Copy Source

@rmkjr commented on GitHub (Jun 24, 2022):

Correct. Exactly the same as the OP's screenshot. Tabs are clickable, but the hamburger menu is not. Unlike on iOS, after install, there is no Connect button appearing on the home tab, it is completely blank.

@rmkjr commented on GitHub (Jun 24, 2022): Correct. Exactly the same as the OP's screenshot. Tabs are clickable, but the hamburger menu is not. Unlike on iOS, after install, there is no Connect button appearing on the home tab, it is completely blank.
adam commented 2026-04-24 23:08:11 +02:00
Author
Owner
Copy Link
Copy Source

@rmkjr commented on GitHub (Jun 24, 2022):

I also have another Android device. An iBasso DX300. Same processor and also Android 9. Really the only main difference from an app perspective that I can think of is it has a much taller screen. Interestingly, on that device, the connect button appears after install and open.

The Hiby is 1920x1080 and the iBasso is 2340x1080. Not really sure if it could be that though as I'm sure 1920x1080 is pretty common.

@rmkjr commented on GitHub (Jun 24, 2022): I also have another Android device. An iBasso DX300. Same processor and also Android 9. Really the only main difference from an app perspective that I can think of is it has a much taller screen. Interestingly, on that device, the connect button appears after install and open. The Hiby is 1920x1080 and the iBasso is 2340x1080. Not really sure if it could be that though as I'm sure 1920x1080 is pretty common.
adam commented 2026-04-24 23:08:11 +02:00
Author
Owner
Copy Link
Copy Source

@sandreas commented on GitHub (Jun 24, 2022):

Ok, same here. I use an LG G5 H850, Android 8.0.0, App Version 0.9.49-beta

  • App opens up, not responding to any tap
  • Restarting the app (normally) does not help

Somehow I fixed it by one of the following actions:

  • Long tap on the app icon, App Info, Force stop
  • Disabling always on display (that should not be an option on all devices, so I think you can skip this)
  • Reboot phone completely
  • Logging in on the audiobookshelf web interface, clearing ALL existing issues - the menu item only exists, if there are some issues (I had moved some files)
  • Starting the app again

After these steps, I had a Connect button that worked.

@sandreas commented on GitHub (Jun 24, 2022): Ok, same here. I use an LG G5 H850, Android 8.0.0, App Version 0.9.49-beta - App opens up, not responding to any tap - Restarting the app (normally) does not help Somehow I fixed it by one of the following actions: - Long tap on the app icon, App Info, Force stop - Disabling always on display (that should not be an option on all devices, so I think you can skip this) - Reboot phone completely - Logging in on the audiobookshelf web interface, clearing ALL existing issues - the menu item only exists, if there are some issues (I had moved some files) - Starting the app again After these steps, I had a `Connect` button that worked.
adam commented 2026-04-24 23:08:12 +02:00
Author
Owner
Copy Link
Copy Source

@rmkjr commented on GitHub (Jun 24, 2022):

No such luck on this side reproducing a workaround with the above steps.

@rmkjr commented on GitHub (Jun 24, 2022): No such luck on this side reproducing a workaround with the above steps.
adam commented 2026-04-24 23:08:12 +02:00
Author
Owner
Copy Link
Copy Source

@advplyr commented on GitHub (Jul 5, 2022):

Please try again with the latest release

@advplyr commented on GitHub (Jul 5, 2022): Please try again with the latest release
adam commented 2026-04-24 23:08:12 +02:00
Author
Owner
Copy Link
Copy Source

@rmkjr commented on GitHub (Jul 5, 2022):

No changes on this side with that Hiby RS6 device. Did a fresh install of 0.9.50-beta to be sure everything was a clean as possible. After first open I get a permission prompt, but then a blank screen with no way to enter server details.

https://imgur.com/a/ysb3rvr

@rmkjr commented on GitHub (Jul 5, 2022): No changes on this side with that Hiby RS6 device. Did a fresh install of 0.9.50-beta to be sure everything was a clean as possible. After first open I get a permission prompt, but then a blank screen with no way to enter server details. https://imgur.com/a/ysb3rvr
adam commented 2026-04-24 23:08:12 +02:00
Author
Owner
Copy Link
Copy Source

@advplyr commented on GitHub (Jul 17, 2022):

Please try again with the latest release 0.9.52-beta. I fixed some things that may have been causing this

@advplyr commented on GitHub (Jul 17, 2022): Please try again with the latest release 0.9.52-beta. I fixed some things that may have been causing this
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
android
android auto
backlog
bug
enhancement
ereader
help wanted
iOS
progress sync
pull-request
Mirrored from GitHub Pull Request
 sleep timer
unable to reproduce
waiting
No labels bug unable to reproduce waiting
Milestone
No items
No Milestone
Projects
Clear projects
No projects
Assignees
Clear assignees
adam (Adam Melkus)
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: starred/audiobookshelf-app#117