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AlDente keeps crashing #320

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opened 2025-12-30 02:20:36 +01:00 by adam · 23 comments
adam commented 2025-12-30 02:20:36 +01:00
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Originally created by @Chrizzzzle on GitHub (Nov 24, 2021).

Hello there,

Today I tried to install AlDente 1.10 on my new 2021 Macbook Pro 14 (M1 Pro).
While the installation worked fine, the app crashes after clicking on the icon in the menu bar.
The loading icon appears when I move my mouse over the pop-up, and the app does not react to my clicks. I can't close the pop-up once it's opened.
I deactived "Optimized Battery Charging" in Settings and tried reinstalling the app.

Edit: I'm running MacOS Monterey 12.0

Thank you for your help! :-)

Originally created by @Chrizzzzle on GitHub (Nov 24, 2021). Hello there, Today I tried to install AlDente 1.10 on my new 2021 Macbook Pro 14 (M1 Pro). While the installation worked fine, the app crashes after clicking on the icon in the menu bar. The loading icon appears when I move my mouse over the pop-up, and the app does not react to my clicks. I can't close the pop-up once it's opened. I deactived "Optimized Battery Charging" in Settings and tried reinstalling the app. Edit: I'm running MacOS Monterey 12.0 Thank you for your help! :-)
adam added the bug label 2025-12-30 02:20:36 +01:00
adam closed this issue 2025-12-30 02:20:37 +01:00
adam commented 2025-12-30 02:20:37 +01:00
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@Chrizzzzle commented on GitHub (Nov 24, 2021):

after updating to 12.0.1, the app runs, but still crashes as soon as I click to drag the percentage-bar.

@Chrizzzzle commented on GitHub (Nov 24, 2021): after updating to 12.0.1, the app runs, but still crashes as soon as I click to drag the percentage-bar.
adam commented 2025-12-30 02:20:37 +01:00
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@nights62 commented on GitHub (Nov 29, 2021):

I am having the same problem on a Macbook Pro 13in M1 running 12.0.1 as soon as I move slider I get the spinning beach ball and I have to kill the app.

@nights62 commented on GitHub (Nov 29, 2021): I am having the same problem on a Macbook Pro 13in M1 running 12.0.1 as soon as I move slider I get the spinning beach ball and I have to kill the app.
adam commented 2025-12-30 02:20:37 +01:00
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@herwart commented on GitHub (Nov 29, 2021):

I also have the same problem: MacBook Pro (16", 2021), Apple M1 Max, macOS 12.0.1. But the window freezes after changing the percentage slider. The freeze of the AlDente window has side effects. For example, the screen sharing of MS Teams freezes too.

@herwart commented on GitHub (Nov 29, 2021): I also have the same problem: MacBook Pro (16", 2021), Apple M1 Max, macOS 12.0.1. But the window freezes after changing the percentage slider. The freeze of the AlDente window has side effects. For example, the screen sharing of MS Teams freezes too.
adam commented 2025-12-30 02:20:37 +01:00
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@JorshyBitz commented on GitHub (Dec 3, 2021):

I have the same issue as well. MBP 14' M1 Max I will do some troubleshooting and come back to the thread if I find a fix. If I adjust the slider at all it freezes and displays the spinning beach ball (the ball of death).

@JorshyBitz commented on GitHub (Dec 3, 2021): I have the same issue as well. MBP 14' M1 Max I will do some troubleshooting and come back to the thread if I find a fix. If I adjust the slider at all it freezes and displays the spinning beach ball (the ball of death).
adam commented 2025-12-30 02:20:38 +01:00
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@JorshyBitz commented on GitHub (Dec 3, 2021):

This was shown in my console log along with helper SMC errors

Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for accessing={<TCCDProcess: identifier=com.apphousekitchen.aldente-pro, pid=1084, auid=501, euid=501, binary_path=/Applications/AlDente.app/Contents/MacOS/AlDente>}, requesting={<TCCDProcess: identifier=com.apple.appleeventsd, pid=472, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd>},

@JorshyBitz commented on GitHub (Dec 3, 2021): This was shown in my console log along with helper SMC errors Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for accessing={<TCCDProcess: identifier=com.apphousekitchen.aldente-pro, pid=1084, auid=501, euid=501, binary_path=/Applications/AlDente.app/Contents/MacOS/AlDente>}, requesting={<TCCDProcess: identifier=com.apple.appleeventsd, pid=472, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd>},
adam commented 2025-12-30 02:20:38 +01:00
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@JorshyBitz commented on GitHub (Dec 6, 2021):

figured out a way for it to work. if you dont use the slider it never crashes just manually type the number in until its fixed :)

@JorshyBitz commented on GitHub (Dec 6, 2021): figured out a way for it to work. if you dont use the slider it never crashes just manually type the number in until its fixed :)
adam commented 2025-12-30 02:20:38 +01:00
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@jasongithub30 commented on GitHub (Dec 11, 2021):

16 days have passed and still no official response?

@jasongithub30 commented on GitHub (Dec 11, 2021): 16 days have passed and still no official response?
adam commented 2025-12-30 02:20:38 +01:00
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@JorshyBitz commented on GitHub (Dec 11, 2021):

I know.... kind of weird. Might uninstall for now until this is fully sorted out seems a bit sus

@JorshyBitz commented on GitHub (Dec 11, 2021): I know.... kind of weird. Might uninstall for now until this is fully sorted out seems a bit sus
adam commented 2025-12-30 02:20:38 +01:00
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@MatthiasKerbl commented on GitHub (Dec 11, 2021):

Hi everyone,

Thank you for reporting this issue.
Unfortunately, we are currently not able to reproduce it at all.
Does anyone use AlDente Pro or do you all have AlDente Free?

It would be really helpful if someone could share a crash report file with us. You can find the crash reports in Macintosh HD/Library/Application Support/Crash Reporter.

@MatthiasKerbl commented on GitHub (Dec 11, 2021): Hi everyone, Thank you for reporting this issue. Unfortunately, we are currently not able to reproduce it at all. Does anyone use AlDente Pro or do you all have AlDente Free? It would be really helpful if someone could share a crash report file with us. You can find the crash reports in Macintosh HD/Library/Application Support/Crash Reporter.
adam commented 2025-12-30 02:20:38 +01:00
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@MatthiasKerbl commented on GitHub (Dec 11, 2021):

This was shown in my console log along with helper SMC errors

Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for accessing={<TCCDProcess: identifier=com.apphousekitchen.aldente-pro, pid=1084, auid=501, euid=501, binary_path=/Applications/AlDente.app/Contents/MacOS/AlDente>}, requesting={<TCCDProcess: identifier=com.apple.appleeventsd, pid=472, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd>},

Hi @JorshyBitz,

Could you share your crash report file?

@MatthiasKerbl commented on GitHub (Dec 11, 2021): > This was shown in my console log along with helper SMC errors > > Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for accessing={<TCCDProcess: identifier=com.apphousekitchen.aldente-pro, pid=1084, auid=501, euid=501, binary_path=/Applications/AlDente.app/Contents/MacOS/AlDente>}, requesting={<TCCDProcess: identifier=com.apple.appleeventsd, pid=472, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd>}, Hi @JorshyBitz, Could you share your crash report file?
adam commented 2025-12-30 02:20:38 +01:00
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@JorshyBitz commented on GitHub (Dec 11, 2021):

This was shown in my console log along with helper SMC errors

Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for accessing={<TCCDProcess: identifier=com.apphousekitchen.aldente-pro, pid=1084, auid=501, euid=501, binary_path=/Applications/AlDente.app/Contents/MacOS/AlDente>}, requesting={<TCCDProcess: identifier=com.apple.appleeventsd, pid=472, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd>},

Hi @JorshyBitz,

Could you share your crash report file?

Im new to Mac coming from Windows how would I share the crash report file?

@JorshyBitz commented on GitHub (Dec 11, 2021): > > This was shown in my console log along with helper SMC errors > > > > > > Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for accessing={<TCCDProcess: identifier=com.apphousekitchen.aldente-pro, pid=1084, auid=501, euid=501, binary_path=/Applications/AlDente.app/Contents/MacOS/AlDente>}, requesting={<TCCDProcess: identifier=com.apple.appleeventsd, pid=472, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd>}, > > > > Hi @JorshyBitz, > > > > Could you share your crash report file? Im new to Mac coming from Windows how would I share the crash report file?
adam commented 2025-12-30 02:20:38 +01:00
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@MatthiasKerbl commented on GitHub (Dec 11, 2021):

This was shown in my console log along with helper SMC errors

Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for accessing={<TCCDProcess: identifier=com.apphousekitchen.aldente-pro, pid=1084, auid=501, euid=501, binary_path=/Applications/AlDente.app/Contents/MacOS/AlDente>}, requesting={<TCCDProcess: identifier=com.apple.appleeventsd, pid=472, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd>},

Hi @JorshyBitz,
Could you share your crash report file?

Im new to Mac coming from Windows how would I share the crash report file?

No worries, you can find the crash report file in Macintosh HD/Library/Application Support/Crash Reporter

@MatthiasKerbl commented on GitHub (Dec 11, 2021): > > > This was shown in my console log along with helper SMC errors > > > > > > > > > > > > > > Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for accessing={<TCCDProcess: identifier=com.apphousekitchen.aldente-pro, pid=1084, auid=501, euid=501, binary_path=/Applications/AlDente.app/Contents/MacOS/AlDente>}, requesting={<TCCDProcess: identifier=com.apple.appleeventsd, pid=472, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd>}, > > > > > > Hi @JorshyBitz, > > Could you share your crash report file? > > Im new to Mac coming from Windows how would I share the crash report file? No worries, you can find the crash report file in Macintosh HD/Library/Application Support/Crash Reporter
adam commented 2025-12-30 02:20:38 +01:00
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@cryptoAlgorithm commented on GitHub (Dec 14, 2021):

Well, I can show a screen recording of the hang (I dont get a crash)


For some reason the beach ball doesn't show up in the recording, but basically from 3s onwards it's hang.

@cryptoAlgorithm commented on GitHub (Dec 14, 2021): Well, I can show a screen recording of the hang (I dont get a crash) <video src="https://user-images.githubusercontent.com/64193267/146027068-51f1dcad-2253-4125-8924-4cf32093bbde.mov" controls></video> For some reason the beach ball doesn't show up in the recording, but basically from 3s onwards it's hang.
adam commented 2025-12-30 02:20:38 +01:00
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@cryptoAlgorithm commented on GitHub (Dec 14, 2021):

It can only be resolved by force quitting from activity monitor or killing thru the terminal

@cryptoAlgorithm commented on GitHub (Dec 14, 2021): It can only be resolved by force quitting from activity monitor or killing thru the terminal
adam commented 2025-12-30 02:20:38 +01:00
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@MatthiasKerbl commented on GitHub (Dec 14, 2021):

Well, I can show a screen recording of the hang (I dont get a crash)

Screen.Recording.2021-12-14.at.11.21.49.PM.mov

For some reason the beach ball doesn't show up in the recording, but basically from 3s onwards it's hang.

Thanks for sharing, we are currently investigating this issue.

@MatthiasKerbl commented on GitHub (Dec 14, 2021): > Well, I can show a screen recording of the hang (I dont get a crash) > > Screen.Recording.2021-12-14.at.11.21.49.PM.mov > > For some reason the beach ball doesn't show up in the recording, but basically from 3s onwards it's hang. Thanks for sharing, we are currently investigating this issue.
adam commented 2025-12-30 02:20:38 +01:00
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@JorshyBitz commented on GitHub (Dec 14, 2021):

This was shown in my console log along with helper SMC errors

Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for accessing={<TCCDProcess: identifier=com.apphousekitchen.aldente-pro, pid=1084, auid=501, euid=501, binary_path=/Applications/AlDente.app/Contents/MacOS/AlDente>}, requesting={<TCCDProcess: identifier=com.apple.appleeventsd, pid=472, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd>},

Hi @JorshyBitz,
Could you share your crash report file?

Im new to Mac coming from Windows how would I share the crash report file?

No worries, you can find the crash report file in Macintosh HD/Library/Application Support/Crash Reporter

I have nothing in crash reporter. keep in mind the application does work when I dont use the slider to adjust the battery percentage. if I type it in it works just fine.

@JorshyBitz commented on GitHub (Dec 14, 2021): > > > > This was shown in my console log along with helper SMC errors > > > > > > > > > > > > > > > > > > > > Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for accessing={<TCCDProcess: identifier=com.apphousekitchen.aldente-pro, pid=1084, auid=501, euid=501, binary_path=/Applications/AlDente.app/Contents/MacOS/AlDente>}, requesting={<TCCDProcess: identifier=com.apple.appleeventsd, pid=472, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd>}, > > > > > > > > > Hi @JorshyBitz, > > > Could you share your crash report file? > > > > > > Im new to Mac coming from Windows how would I share the crash report file? > > No worries, you can find the crash report file in Macintosh HD/Library/Application Support/Crash Reporter I have nothing in crash reporter. keep in mind the application does work when I dont use the slider to adjust the battery percentage. if I type it in it works just fine.
adam commented 2025-12-30 02:20:38 +01:00
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@JorshyBitz commented on GitHub (Dec 14, 2021):

Hi everyone,

Thank you for reporting this issue. Unfortunately, we are currently not able to reproduce it at all. Does anyone use AlDente Pro or do you all have AlDente Free?

It would be really helpful if someone could share a crash report file with us. You can find the crash reports in Macintosh HD/Library/Application Support/Crash Reporter.

What apple device are you using this on? I am using the free version btw

@JorshyBitz commented on GitHub (Dec 14, 2021): > Hi everyone, > > Thank you for reporting this issue. Unfortunately, we are currently not able to reproduce it at all. Does anyone use AlDente Pro or do you all have AlDente Free? > > It would be really helpful if someone could share a crash report file with us. You can find the crash reports in Macintosh HD/Library/Application Support/Crash Reporter. What apple device are you using this on? I am using the free version btw
adam commented 2025-12-30 02:20:38 +01:00
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@herwart commented on GitHub (Dec 14, 2021):

Hi everyone,
Thank you for reporting this issue. Unfortunately, we are currently not able to reproduce it at all. Does anyone use AlDente Pro or do you all have AlDente Free?
It would be really helpful if someone could share a crash report file with us. You can find the crash reports in Macintosh HD/Library/Application Support/Crash Reporter.

What apple device are you using this on? I am using the free version btw

AlDente Free, MacBook Pro 16", Apple M1 Max
Last crash is about 10 day ago. Feels more stable now. I have installed the latest update.
Always when it crashed, the MacBook was connected to power.
There is no specific AlDente crash report, only the common "intervals…plist". Do you need this? Please tell me how to share this file securely as it contains a lot of information about my Mac.

@herwart commented on GitHub (Dec 14, 2021): > > Hi everyone, > > Thank you for reporting this issue. Unfortunately, we are currently not able to reproduce it at all. Does anyone use AlDente Pro or do you all have AlDente Free? > > It would be really helpful if someone could share a crash report file with us. You can find the crash reports in Macintosh HD/Library/Application Support/Crash Reporter. > > What apple device are you using this on? I am using the free version btw AlDente Free, MacBook Pro 16", Apple M1 Max Last crash is about 10 day ago. Feels more stable now. I have installed the latest update. Always when it crashed, the MacBook was connected to power. There is no specific AlDente crash report, only the common "intervals…plist". Do you need this? Please tell me how to share this file securely as it contains a lot of information about my Mac.
adam commented 2025-12-30 02:20:38 +01:00
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@MatthiasKerbl commented on GitHub (Dec 15, 2021):

Hi everyone,
Thank you for reporting this issue. Unfortunately, we are currently not able to reproduce it at all. Does anyone use AlDente Pro or do you all have AlDente Free?
It would be really helpful if someone could share a crash report file with us. You can find the crash reports in Macintosh HD/Library/Application Support/Crash Reporter.

What apple device are you using this on? I am using the free version btw

AlDente Free, MacBook Pro 16", Apple M1 Max Last crash is about 10 day ago. Feels more stable now. I have installed the latest update. Always when it crashed, the MacBook was connected to power. There is no specific AlDente crash report, only the common "intervals…plist". Do you need this? Please tell me how to share this file securely as it contains a lot of information about my Mac.

Hi @herwart,

Thank you for the information.
We could find the bug and will fix it with the next update.
No need for any crash reports.

Cheers,
Matthias

@MatthiasKerbl commented on GitHub (Dec 15, 2021): > > > Hi everyone, > > > Thank you for reporting this issue. Unfortunately, we are currently not able to reproduce it at all. Does anyone use AlDente Pro or do you all have AlDente Free? > > > It would be really helpful if someone could share a crash report file with us. You can find the crash reports in Macintosh HD/Library/Application Support/Crash Reporter. > > > > > > What apple device are you using this on? I am using the free version btw > > AlDente Free, MacBook Pro 16", Apple M1 Max Last crash is about 10 day ago. Feels more stable now. I have installed the latest update. Always when it crashed, the MacBook was connected to power. There is no specific AlDente crash report, only the common "intervals…plist". Do you need this? Please tell me how to share this file securely as it contains a lot of information about my Mac. Hi @herwart, Thank you for the information. We could find the bug and will fix it with the next update. No need for any crash reports. Cheers, Matthias
adam commented 2025-12-30 02:20:38 +01:00
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@JorshyBitz commented on GitHub (Dec 15, 2021):

Great!

@JorshyBitz commented on GitHub (Dec 15, 2021): Great!
adam commented 2025-12-30 02:20:38 +01:00
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@rippeddisc commented on GitHub (Dec 18, 2021):

Same issue. Beach-ball when using slider. Updated app and os 12.1 mpb m1max

@rippeddisc commented on GitHub (Dec 18, 2021): Same issue. Beach-ball when using slider. Updated app and os 12.1 mpb m1max
adam commented 2025-12-30 02:20:38 +01:00
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@MatthiasKerbl commented on GitHub (Dec 20, 2021):

Hi everyone,

we just released AlDente 1.12 which has a fix for the bug you encountered.
You can download the newest version here (https://github.com/davidwernhart/AlDente/releases) or just update your current version.

Cheers,
Matthias

@MatthiasKerbl commented on GitHub (Dec 20, 2021): Hi everyone, we just released AlDente 1.12 which has a fix for the bug you encountered. You can download the newest version here (https://github.com/davidwernhart/AlDente/releases) or just update your current version. Cheers, Matthias
adam commented 2025-12-30 02:20:38 +01:00
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@thirteenkai commented on GitHub (Nov 12, 2024):

AlDente crashes on MacBook M4

@thirteenkai commented on GitHub (Nov 12, 2024): AlDente crashes on MacBook M4
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Reference: starred/AlDente-Battery_Care_and_Monitoring#320
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