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Aldente #305
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Originally created by @police340 on GitHub (Nov 12, 2021).
Hello,
Just bought paid version of this program and installed it properly. Its in the application folder but double clicking it does not start the program. Deleted and redownloaded and same results. Suggestions? Thank you, Bill
@MatthiasKerbl commented on GitHub (Nov 15, 2021):
Hi @police340,
Thank you for buying AlDente Pro and I am sorry you are having Problems with it.
Do you see AlDente in Activity Monitor after double clicking on AlDente?
Cheers,
Matthias
@police340 commented on GitHub (Nov 15, 2021):
It is there but nothing happens when I start the app. David said a new
release is coming. Will that be today?
On Mon, Nov 15, 2021 at 4:47 AM Matthias Kerbl @.***>
wrote:
@MatthiasKerbl commented on GitHub (Nov 15, 2021):
Hi @police340,
The new version of AlDente got released today, you can download it here: https://github.com/davidwernhart/AlDente/releases
If you still encounter any problems, report back to us through the email support or close the email support for this issue and report back here.
Cheers,
Matthias
@police340 commented on GitHub (Nov 15, 2021):
Hello,
Just downloaded and install. Still does not do anything. It does show up in
activity monitor.
On Mon, Nov 15, 2021 at 11:42 AM Matthias Kerbl @.***>
wrote:
@police340 commented on GitHub (Nov 16, 2021):
Hello Gentlemen,
Have you any ideas about this not working as I’m about to dispute the
charge.
Thank you,
Bill
On Mon, Nov 15, 2021 at 11:46 AM William Farrell @.***>
wrote:
@MatthiasKerbl commented on GitHub (Nov 17, 2021):
Hi @police340,
Which MacBook model do you have?
Which macOS version do you use?
Is it possible that your menubar is full and therefore, you can not see the AlDente icon?
@police340 commented on GitHub (Nov 17, 2021):
Hello,
I have a Macbook Pro 2019 model, OSX Monterey 12.0.1 You have already
mentioned the menue bar and I have checked. That is not the issue. Even if
it were full, I should be able to find your program running somewhere.
Maybe we can do a screen share.?
On Wed, Nov 17, 2021 at 3:48 AM Matthias Kerbl @.***>
wrote:
@police340 commented on GitHub (Nov 17, 2021):
I just noticed the icon up top, i never looked up there. I always thought
you were talking about the bar at the bottom of screen. Looks good, thank
you.
Bill
On Wed, Nov 17, 2021 at 8:50 AM William Farrell @.***>
wrote:
@police340 commented on GitHub (Dec 21, 2021):
Hello,
I received this message and I have the pro version registered. What does it
mean?
Active Discharge in Clamshell Mode is only available with the Pro version.
Thank you, Bill
On Mon, Nov 15, 2021 at 4:47 AM Matthias Kerbl @.***>
wrote: